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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

March 07, 2023

All of the employees at Axelrod from sales to financing to service are professional, knowlegeable, helpful and kind. I would recommend this dealership for all automotive needs whether purchasing, leasing, More

by LSANCHEZ10160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom "Squid" Repucci, Carl Reese, Justin Lanham
March 05, 2023

They are very professional and really helped me find the right vehicle and got me approved with no problem. Thank you More

by VON052293
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Reese, Bryan Schuerger
March 03, 2023

Good staff that gets back with you when you call. Gets the job done on schedule. More

by ERASMUSSEN216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
March 03, 2023

Their service department is why I bought my car there. Very friendly, prompt and thorough More

by Roberthgolem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
March 02, 2023

didn't solve problem. made it worse. just wanted more money to fix it. overpriced and useless. More

by SNOWPORT53-CAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
Mar 13, 2023 -

Axelrod Buick GMC responded

please call me and let me help. 216-661-5060, ext 183 - Brian This is never the result that we want.

March 02, 2023

Friendly careing explain things as they go make sure u knoe what doing and price.timr More

by BMH18@juno.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Mitchell Axelrod, Alicia Jeffery
March 02, 2023

Very pleased that I was taken without an appointment because the windshield wipers quit. The mechanic was very understanding about the problem and understood the seriousness of the issue. More

by Anna Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
February 24, 2023

Service was fast and reasonably priced. The waiting area is very comfortable with phone charging stations. More

by TAYLOANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
February 23, 2023

Needed a wheel alignment and an oil change. My previous experiences with this service dept were lackluster at best. I'm happy to say that this visit I was impressed with the service writer, c More

by RENEE Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Dominic Difino, Brian Kaufman, Justin Lanham, Alicia Jeffery
February 23, 2023

They are always very helpful. . when you call you are answered in a professional way.. there very good about calling you back More

by SEAUBOATING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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