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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

March 13, 2023

No pressure when looking for and purchasing my used vehicle. Kelly H was phenomenal in meeting my transportation needs. I definitely recommend this family owned dealership. More

by Rick W
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Kelly Hettinga
March 13, 2023

Knowledgeable staff and courteous staff. Kept me in the loop along the way. The only hang up I had was near the end of my schedules service when my vehicle needed to pulled out of the servi More

by GARRYMATT0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
March 11, 2023

The Service Dept has always been helpful and efficient. Justin made sure our Terrain got the headlight recall taken care of. He was very personable and professional. More

by mamaw.seaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
March 11, 2023

Everyone that I came in contact with was very warm, pleasant, kind and most of all professional. More

by MMICKLE79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Kelly Hettinga
March 10, 2023

Justin, was an excellent service rep. He directed me to a new car rep. ThAt answers all my questions!!! Wait was not too long,for all the work done!!!!! Very good experience!!!!! Thanks More

by LFKEREKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Justin Lanham
March 09, 2023

They are always friendly and helpful at Axelrod. I've been a loyal customer for a very long time. More

by EMURBAN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Jamie Blazer, Tim Kubow
March 09, 2023

Everyone is so polite, knowledgeable and the facility is very clean, comfortable and accommidating. Thumbs up! More

by JACKSON3018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Alicia Jeffery
March 08, 2023

FIRST CLASS SERVICE! TIM AND PAULA ARE AMAZING! THE CUSTOMER SERVICE IS SPECTACULAR! LOVE IT! More

by WAYMAKERSWEETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Cunningham , Tim Kubow
March 07, 2023

The service depth was wonderful, they were very friendly and knowledgeable about my car. C. HALLEY waited on me, he was very nice and helpful. More

by REGINA.CONCELLER24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C. Halley
March 07, 2023

I had a great experience with the dealership. We purchased a Buick for my mother and she is very pleased. More

by N30B30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Leek, Jamie Blazer
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