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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,383 Reviews

2,383 Reviews of Autohaus BMW - Service Center

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September 30, 2025

They offered fantastic service and a great video of the service. It was a quick turnaround. More

by rpmarcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

September 26, 2025

Dealing with Chris Clem is the best. Easy appointment, courteous service, prompt repairs, and excellent video of the repair. More

by Coin943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Chris Clem.. We appreciate the review and look forward to working with you again.

September 24, 2025

Worst car service experience in 30 years- Porsche / Audi / Mercedes. Spent over $5000 and Car delivered back with trash and food in front seat Broken A-C was reason car brought in not fixed so need more More

by Fmaylack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassie Rackhaus
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2025

Friendly, professional, knowledgeable service. Well-organized for an easy visit. Will return again when service is needed. More

by 3pinkstars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Autohaus BMW responded

Thanks for the review! Out team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer.

September 24, 2025

This is my first BMW and the service I received from your company was Amazing 👏 I showed my family the video of my car being service and everyone thought it was top notch Nice Work Thank You More

by Jackson9702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you with you again.

September 22, 2025

Very clear communication; highly responsive. Kind and courteous customer service. Always has been a pleasure to work with. Thank you! More

by blipic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again

September 19, 2025

The staff at Autohaus BMW was exceptionally nice and enjoyable to talk to and excellent in their service! The pricing was very reasonable. A special shout out to Brittany my service advisor. Finally, More

by kurtmund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Autohaus BMW responded

Thank for the 5 - stars and your gracious words! We're delighted to hear that you enjoyed the staff hear at Autohaus and especially Brittany in the service department. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again in the future!

September 17, 2025

My experience was very positive and they explained everything clearly. Everyone was extremely nice and helpful. Thank you More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Rea, two very polite young ladies at the desk where I picked up my vehicle and a really kind young man when I dropped it off at 1:00.
Sep 18, 2025 -

Autohaus BMW responded

Sherry, thanks for the review! Out team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. If you have any additional services you need, please don't hesitate to call us!

September 16, 2025

After replacing my rear air bags on suspension, I scheduled appointment to reset ride height to factory specs. Thank you for taking care of my needs as usual when I need certified repairs on my 2004 More

by gregkohlberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Check in staff
Sep 16, 2025 -

Autohaus BMW responded

Thanks for the review! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again!

September 12, 2025

I love going in for service at Autohaus BMW! The facility is clean, the staff is friendly and the service department is quick and efficient. All my needs are met during my visits. If you choose More

by jlneuhoff
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Autohaus BMW responded

Thanks for the 5 -star review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

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