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Autohaus BMW

St. Louis, MO

4.8
3,725 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,725 reviews

April 03, 2025

We comfortable with during all phases of the transaction. We felt the deal was fair and everyone was honest/trustworthy. More

by JB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Autohaus BMW responded

Thank you for the review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience, and thank you for the future referrals!

April 03, 2025

Chris was really helpful about keeping me informed with my car and where it was in the process of it getting serviced. More

by N9825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Autohaus BMW responded

Thank you for your gracious words! We're delighted to hear you enjoyed Chris in service. Providing exceptional experiences is our top priority, and you feedback motives us to keep exceeding expectations.

April 02, 2025

Salesforce is available and responsive. Nick did a great job of answering all my questions quickly over a one week period. Able to make a good deal within one week of test driving. More

by mschiwinger
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We are so happy that you enjoyed your experience with Nick! We appreciate the great review and look forward to working with you again.

April 02, 2025

Everyone is always so helpful and accommodating! Best dealership experience I’ve had so far More

by dautovicina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

April 01, 2025

The advisor was very nice, & helpful. Schedule was on time. Very nice experience. Would recommend BMW owners to this dealership. More

by Shufcheuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Autohaus BMW responded

Thanks for the review! Our team of professionals is dedicated to providing the best there is to offer. If there's anything else we can help you with, please let us know.

April 01, 2025

Brittany W. Was my SHEro! I am not from the St. Louis area and needed to return home as swiftly as possible, she was able to provide minute by minute updates, cl More

by showmesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We're extremely happy that you had a positive experience, and we're grateful for you feedback. We are happy that Brittany provided you with great services. Our goal is 100% customer satisfaction!

April 01, 2025

Salesman was great. But we had to wait 3.5 hours to sign the paperwork on a car I already had chosen before arrival. Very frustrating More

by D2L4M6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Autohaus BMW responded

Thanks for the review! Sorry if the wait time was longer than you expected, as you saw we were quite busy. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

April 01, 2025

Britttany Weis was courteous, helpful getting our vehicle serviced and back in a timely fashion. Great customer service all around from pulling into service to vehicle pick up. More

by Kruse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

April 01, 2025

the service providers were very helpful and were good at directing their calls. Staff were friendly as well More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Autohaus BMW responded

Thank you for the fantastic review Kate! We loved being of service to you and hope we can assist you again in the future.

March 31, 2025

I was contacted that it was time for my first oil change. Making the appointment was very easy. I waited while they did the oil and it only took an hour. Very nice waiting area. More

by smgiudici65
Recommend Dealer
Yes
Employees Worked With
Chris Clem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know