Autohaus BMW

My wife and I have leased double digit BMWS over the last 30 years from Autohaus. The service department, although rarely necessary, except for routine maintenance, Is very good. All of these experience 30 years from Autohaus. The service department, although rarely necessary, except for routine maintenance, Is very good. All of these experiences have been extremely positive. Special thanks to all who have made this happen in the entire processes , and especially to our salespeople: John Novantany, Gerd Petermann ( RIP) , and Jens Petermann. More

Service was very good and timely on completion of work done to my vehicle I would come back for more service . done to my vehicle I would come back for more service . More

Quick, professional service as always. They treat our older vehicle the same as a newer one bought at their dealership. They treat our older vehicle the same as a newer one bought at their dealership. More

What an incredible experience! Huge shoutout to Chris Buie and the entire service team. I happily drive an extra 30 minutes to this dealership because the service is unmatched. I w Huge shoutout to Chris Buie and the entire service team. I happily drive an extra 30 minutes to this dealership because the service is unmatched. I was at 35,919 miles, with my BMW’s covered maintenance expiring at 36k. Chris went above and beyond to ensure my 40k maintenance was taken care of under warranty—saving me from having to come back later and, even better, keeping it all covered under BMW’s plan so I didn’t pay out of pocket. They’re always professional, quick, and have a rental car ready when I need one. Truly top-notch service! Love that their service techs send a personalized video of my car each time its serviced. Really nice touch - keep this up. It makes the service experience feel personalized and far less transactional than a typical dealership experience. I will say - communication could be slightly better. Perhaps they consider a text option for scheduling like a calendly or similar? Sometimes its difficult getting a hold of the service tech as they're always in appts with customers, making scheduling a bit challenging as we play phone tag back and forth for days - ha! More

I was a walk-in who was immediately helped. I knew what I was looking for but still wanted some guidance and Brett was more than willing to share his expertise without trying to upsell. Javier I knew what I was looking for but still wanted some guidance and Brett was more than willing to share his expertise without trying to upsell. Javier on the finance desk was straightforward and clear. The delivery was seamless. Going from window shopping to delivery in just 3 days is impressive and is a testament to how easy the team made it, including by not pressuring me at any point. More

Smoothest car buying process I’ve ever had. Our salesman, Brandon Pittman was excellent. Very good guy. Even though the finance portion seems to be the least desirable, Steve Emerson made it Our salesman, Brandon Pittman was excellent. Very good guy. Even though the finance portion seems to be the least desirable, Steve Emerson made it very easy and painless. True professional. Will definitely spread the good word to anyone looking for an enjoyable car buying experience. More

Friendly, told me what is going on every step of the way, great service and efficient! great service and efficient! More

Great service, great attitude, great customer focus from the Autohaus team! I received a fair deal, too. the Autohaus team! I received a fair deal, too. More

Excellent customer service. Nick Markovic routinely exceeds expectations and handled our buying process professionally and efficiently. Nick Markovic routinely exceeds expectations and handled our buying process professionally and efficiently. More

simply the best! Incredible service from Todd, Chris and Andy. Brought my car in for an oil change and A computer issues and they completed everything and got me back Incredible service from Todd, Chris and Andy. Brought my car in for an oil change and A computer issues and they completed everything and got me back on the road. More