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Autohaus BMW

St. Louis, MO

4.8
3,595 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,595 reviews

January 31, 2025

The purchase was completely online. Brandon assisted us over the phone. He did an excellent job by making sure he took close up pictures of and imperfections of the car, which is what s More

by 2TonCrain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

January 30, 2025

The sales department was excellent, especially Jens Peterman.He was polite,helpful,respectful and knowledgeable . More

by cblgoodman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Autohaus BMW responded

We couldn't be happier that Jens provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Autohaus team. We hope you are enjoying your new vehicle, and please come back to visit anytime!

January 30, 2025

The service was very thorough and efficient. We were told the work would be completed in 1 hour and it was --- with a few minutes to spare. However, any weariness during waiting is eased coffee More

by ahvoila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again!

January 30, 2025

We really enjoy and trust the professional level of service and communication that we get when we bring our X7 in to Autohaus. Everyone from the attendants, our fantastic service coordinator, Patti, an More

by Timweir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We strive to be as prompt and accommodating as possible. We are truly passionate for creating the best possible experience here at Autohaus!

January 30, 2025

They always take good care of me and my car! They keep me well informed More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 29, 2025

I worked with Trey, who was extremely thorough and knowledgeable about what was going on with my car. I was extremely grateful for his outstanding customer service and excellent work. I would definite More

by Tonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Autohaus BMW responded

Tonya, thanks for the review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad Trey helped make your experience such a positive one. Please come back to visit in the future!

January 28, 2025

I took my X7 to Autohaus for scheduled maintenance. Trey Starnes, my Service Advisor, was very helpful in getting me in and out quickly. Great communication & assistance in setting up a follow up app More

by Don V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Trey impressed you in this way. We are very lucky to have him at Autohaus BMW. Take care and see you next time!

January 28, 2025

Great service and great Adviser that is Adi Ang. Always helpful and always explains the service. More

by Bobsabry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adi Ang
Jan 28, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 28, 2025

Painless and smooth transaction. Never felt like I was being upsold or taken advantage of. More

by Matt Williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We are thrilled that you had a positive experience, and we're grateful for your feedback. We always strive to give our best to our customers. Thank you for choosing Autohaus!

January 28, 2025

Easy to work with. Facilities are comfortable if waiting for service to be completed or loaner car are almost always available. More

by dreher3269
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know

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