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Autohaus BMW

St. Louis, MO

Overview
Employees
Reviews
Vehicles
4.8
4,157 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 4,157 reviews

February 14, 2026

Responsive and pleasant to work with. I've had a very positive experience with auto haus BMW More

by kostl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2026 -

Autohaus BMW responded

Thank you so much for your kind words! It's a pleasure to work with you at Autohaus. We can't thank you enough for your support and can't wait to have you with us again.

February 14, 2026

I went in because of a door handle issue. One of the people there called me right after I left and said he didn't know that I knew I had holes in my tires. I didn't even know that. Everything More

by Duc Le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who went out of his way to tell me I have holes in my tires was not listed. Please tell him how much I appreciate it.
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Feb 16, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We're delighted to hear that our team provided you with outstanding services. We'll be sure to hunt down the technician who notified you about the holes in the tires. Autohaus goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of their work.

February 14, 2026

I purchased a pre-Owned BMW X7 site unseen (my first) based upon the honest and forthright information provided by the Autohaus team. Their communication and follow-through addressing all of my concerns More

by GaryEllermann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Klaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Goretti gets 5 STARS!
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Feb 16, 2026 -

Autohaus BMW responded

Thanks for the review! We couldn't be happier that the team here at Autohaus BMW provided you with a great car buying experience. They're a real asset, and we are lucky to have them on the Autohaus team. We hope you are enjoying your new BMW, please come back to visit anytime!

February 13, 2026

Marquis and Steven were amazing. They took care of us beyond our expectation. Thank you for the excellent customer service! More

by Brenda.A.Dunagan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Klaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2026 -

Autohaus BMW responded

Thanks for the review and congratulations on your new car! It is wonderful to hear that Marquis and Steven were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you in the future.

February 12, 2026

Nice facility. Pleasant staff, Goode lounge area with Starbucks, coffee and snacks. Friendly staff. Video text from technician giving status of car. More

by jackdaw-crowd.7x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2026 -

Autohaus BMW responded

Thank you so much for taking the time to leave us this amazing review! We're thrilled to hear that you had a great experience with us especially the lounge, and look forward to serving you again.

February 12, 2026

Great service advisors and excellent lounge area make it enjoyable to have my car serviced. More

by jennamstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We're extremely happy that you had a positive experience, and we're grateful for your feedback.

February 12, 2026

Great to work with and upfront with negotiations. Never felt pressured and felt like they were working in my best interest ( had a trade in) More

by jheaman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dancho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience with the sales department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

February 12, 2026

Both Chris’es were great as well as Brandon. BMW was 100% wrong not to cover my two year old battery under my extended warranty. I would like to speak to someone in corporate offices. More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon service
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Feb 12, 2026 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know

February 12, 2026

Professional courteous, listen well, regular updates outstanding, nice accommodations, friendly clean, upfront with costs, and a stellar staff. The mechanics are thorough and even send a video on the co More

by Paintslinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed Autohaus service and making the customers feel special is out top priority. Your feedback motivates us to keep exceeding expectations.

February 10, 2026

They are extremely helpful, did not encounter any problem with my purchasing process. They were always transparent about the financial issues, also More

by emrebingul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience with the sales and finance department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

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