Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autohaus BMW
St. Louis, MO
3,570 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,570 reviews
January 21, 2025
I have been a loyal client of Autohaus BMW since 2013. Would never consider having my car serviced anywhere else. This appointment was for a warranty oil change on my year old car. In and out in about an Would never consider having my car serviced anywhere else. This appointment was for a warranty oil change on my year old car. In and out in about an hour. More
by Gail
Employees Worked With
January 20, 2025
I love Patty! She was very communicative and great with following through! Best BMW in STL. She was very communicative and great with following through! Best BMW in STL. More
by jeffersclyde
Employees Worked With
January 20, 2025
This was the easiest and most pleasant purchase ever. My salesman Brad really helped me look for and receive the best deal on my chosen car. Everyone was respectful of my time. The whole Autohaus experie My salesman Brad really helped me look for and receive the best deal on my chosen car. Everyone was respectful of my time. The whole Autohaus experience is client centered and it’s simply wonderful. More
by Kdkz
January 20, 2025
Very friendly and helpful staff, nice amenities in waiting area as well. Overall great experience every time. waiting area as well. Overall great experience every time. More
by mrcx8d
Employees Worked With
January 20, 2025
From the moment I place a call to Autohaus BMW until the completion of service I am pleased. Faye sets the stage with a friendly demeanor and demonstrates care and concern for me. In addition, I have alway completion of service I am pleased. Faye sets the stage with a friendly demeanor and demonstrates care and concern for me. In addition, I have always found my service advisor Chris Buie to be top notch - he returns calls and never rushes the time he spends with you. He explains the needed repairs and always addresses my concerns no matter how trivial they may seem to be. The service technicians (most recently I had Robert Rea) are skilled and I love receiving the video of my car detailing its status. The AR associates are friendly and efficient. Lastly, I love the showroom and the service waiting area is excellent (comfort, snacks and size). From start (Faye) to finish (AR staff), whenever I visit Autohaus BMW it has been an enjoyable experience for me. More
by peace333
January 18, 2025
Excellent professional staff with leader ship. Very honest and open with their conversations. Would highly recommend them when buying a new or used car. Very honest and open with their conversations. Would highly recommend them when buying a new or used car. More
by Npresume81
January 18, 2025
Great sales staff, very clean and professional showroom, polite and knowledgeable service staff, services are always completed in a timely manner. polite and knowledgeable service staff, services are always completed in a timely manner. More
by Dave Monsalvi
Employees Worked With
January 17, 2025
Just has an oil change, but very comfortable waiting area and fast service. Friendly employees. Liked getting video feedback on condition of car. and fast service. Friendly employees. Liked getting video feedback on condition of car. More
by jackdaw-crowd.7x
Employees Worked With
January 17, 2025
I’ve been an Autohaus customer for over 25 years and the service is top notch. service is top notch. More
by tb
January 17, 2025
Service was good as always. Patti Kupfer is so good to work with. Appreciate the video explanation from the tech to keep me informed. No surprises when I picked it up. Patti Kupfer is so good to work with. Appreciate the video explanation from the tech to keep me informed. No surprises when I picked it up. More
by GGreenwell
Employees Worked With
