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Austin Ford Chrysler - Service Center

Austin, MN

4.5
119 Reviews
Call Service Center (507) 437-3291

119 Reviews of Austin Ford Chrysler - Service Center

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September 27, 2024

I went in to have my first oil change on my new Ford. The people there were very pleasant and obliging. It was very good experience for me. I’m actually from Palestine Arkansas. I was up there on vacatio More

by claytonavera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with the service department and they were very good
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Sep 28, 2024 -

Austin Ford Chrysler responded

Thanks for sharing about your service experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

September 27, 2024

They are very friendly very fast you get in and out of there in a big hurry and they explain everything very good More

by mfasbender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reese
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Sep 27, 2024 -

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

September 27, 2024

Didnt get the recall done. Had the Jeep 5 hours and did an oil change. Have to schedule another appointment for the recall. More

by gatorklug54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Hilton. I didnt work with any of these people that I know of., Troy Reese
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Sep 28, 2024 -

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 26, 2024

I came in with my truck and they fixed it right away they were awesome More

by floozie41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know there names they were mechanics
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Sep 26, 2024 -

Austin Ford Chrysler responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 21, 2024

Great service. Answers all my questions and had me in and out for my oil change in good time. More

by potts23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 22, 2024 -

Austin Ford Chrysler responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 12, 2024

Very pleased that I get my vehicle picked up and brought back when finished. Great service and reasonably priced. More

by emeraldhopes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle in Service, Troy Reese
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Sep 13, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

September 11, 2024

Quick service,nice folks,would recommend to others. Kept me informed,in and out service More

by wrang5859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reese
Report | Print
Sep 12, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

September 05, 2024

Just had a super experience with getting our Jeep fixed. Courteous and efficient. Will be back in the future. More

by IRONMAIDEN1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 05, 2024 -

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again!

September 02, 2024

He was very professional. And, did an excellent job. We appreciated the fact that the service could be done at our home. More

by lbolin47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reese
Report | Print
Sep 03, 2024 -

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford Chrysler to be a positive one. Please don't hesitate to reach out if you need anything else.

August 28, 2024

Very accomodating when scheduling service. PIckup and Devilery is a very nice touch. Very Satisfied. More

by justjoan16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Aug 29, 2024 -

Austin Ford Chrysler responded

Thank you, Joan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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