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Austin Ford Chrysler

Austin, MN

4.6
226 Reviews
Austin Ford Jeep is here to help you! **WE PROMISE **See our Best Price Upfront**No Hassle Sales Environment**Non-Commission Sales Team**Every Certified Vehicle comes with 2 keys**Full Tank of Gas**Free Carfax Report**Hundreds of 5 Star Reviews** Qualifying for a loan or lease couldn't be easier with our on-site financial advisor to help you every step of the way. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Austin Automotive continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest manufacturer parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you come to Austin Ford Jeep you can have your vehicle wishes granted. And let's face it: you deserve nothing less. Located on West Oakland ave, Austin, Minnesota we know our job isn't finished until you're completely satisfied.
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2701 W Oakland Ave

Austin, MN

55912

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Showing 226 reviews

August 16, 2024

Excellent service! Lindsey went above and beyond to make sure we got the truck we wanted at a great price! More

by kertupnorth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reese
Aug 16, 2024 -

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 13, 2024

Normally, I would have given a five-star review but I have a problem with how the recall inspection and process went. One of the reasons that I stopped coming to the dealership for general repairs and se More

by btexpress1198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reese
Aug 13, 2024 -

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 12, 2024

Len was very helpful in diagnosing my problem with our 2019 DODGE DURANGO 3.6L engine. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Len & Doug
Aug 13, 2024 -

Austin Ford Chrysler responded

Lee, Thanks for sharing your thoughts about your service experience with Austin Ford Chrysler. Len and Doug appreciate your business and hope to see you again soon!

August 10, 2024

Lindsey is an amazing person, great in sales and knowledgeable about her stuff. Very friendly and not pushy. Steve Moline is not so friendly and standoffish. More

by emeraldhopes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Aug 10, 2024 -

Austin Ford Chrysler responded

We are very happy to hear that Lindsey provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 06, 2024

Lindsey, Steve and the entire staff were wonderful to work with. Love my new truck! More

by Haze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. Lindsey, Steve, and our team appreciate your business and hope to see you again soon! Congratulations on your new truck!

August 04, 2024

Efficient, welcoming, happy to have customers in a Saturday. The guy I worked with was absent but Lindsey was clutch!! More

by meesdanae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher DeLuna Jr
Aug 05, 2024 -

Austin Ford Chrysler responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Austin Ford Chrysler.

August 02, 2024

Doug in the service department was extremely helpful. Live in Wisconsin and had engine light while on I90. Service department diagnosed it immediately and said they could fix it with parts on hand. We i More

by dgunter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug (Service Department)
Aug 02, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and wish you safe travels!

July 30, 2024

The team as Austin Ford helped me regain my confidence in buying a truck on the internet. They were prompt and well engaged in the process with me. From coordinating the initial details of the truck, to l More

by brian@257digitallabs.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bran, Tim, Troy Reese
Jul 31, 2024 -

Austin Ford Chrysler responded

Thank you so much, Brain, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 02, 2024

The team at Austin Ford always does a nice job of servicing our vehicle in a complete and timely manner. Thanks! More

by Haze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and our team met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

June 28, 2024

Austin Ford was able to get my car in quickly, diagnosed the issues and made the repairs. They were great about communicating to me during the process! More

by KLSENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Austin Ford Chrysler responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Austin Ford Chrysler!

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