Audi Palo Alto

Incredible service by Drew Michaels, prepared everything by the time I arrived. Made the whole process so seamless and fun. Would highly recommend anybody looking for an Audi to speak to Drew at Audi Palo A by the time I arrived. Made the whole process so seamless and fun. Would highly recommend anybody looking for an Audi to speak to Drew at Audi Palo Alto More

Personalized Service and Great Cars I found a CPO Audi A5 Sportback that was the dealer loaner car being sold at Audi Palo Alto. When I noticed a price reduction, I called to have them t I found a CPO Audi A5 Sportback that was the dealer loaner car being sold at Audi Palo Alto. When I noticed a price reduction, I called to have them tell me if the car had been smoked in or if there was any body damage or accidents. Sidney was very helpful and offered his cell phone to me knowing I was flying from Southern California the next morning just to look at the car. He accommodated his schedule and came in early to make sure I would receive personalized service from the moment I got there. The car is absolutely beautiful and the service has been great! Tony made the long financing process fun and full of laughter. The experience and the car were worth the flight and the 6 and a half hour drive home. Thank you all! More

Prompt scheduling. Good communication. Getting a video of the inspection is nice. Having Saturday service hours is great. Drop off and pick up went very smoothly. of the inspection is nice. Having Saturday service hours is great. Drop off and pick up went very smoothly. More

Service at Palo Alto Audi is always top notch. The service advisors are very friendly and knowledgeable and always take the time to review the work being done. service advisors are very friendly and knowledgeable and always take the time to review the work being done. More

Great service, no issues. Particularly liked the video overview that the technician sent me. Big thanks to Quan for explaining everything to me and keeping me posted. overview that the technician sent me. Big thanks to Quan for explaining everything to me and keeping me posted. More

Came in without an appointment and received quick service. I was brought a hot drink, had anLyft called and was on my way until the care was ready. service. I was brought a hot drink, had anLyft called and was on my way until the care was ready. More

I had an awesome experience from booking an appointment, checkin, loaner, service, billing and checkout. Will definitely come again. I would surely recommend to others. checkin, loaner, service, billing and checkout. Will definitely come again. I would surely recommend to others. More

I received honest and competitive pricing. The purchasing and financing process was smooth. Do Nguyen and his brother even went beyond to drive my new car to my home on the New Year’s Eve around 10pm and off and financing process was smooth. Do Nguyen and his brother even went beyond to drive my new car to my home on the New Year’s Eve around 10pm and offered to walk me through the car on 1/1 out of their working hours. More

Outstanding service start to finish. I will certainly recommend any Audi owner I know to come here for service or purchasing. My experience was beyond easy and was given a complimentary car for the day t recommend any Audi owner I know to come here for service or purchasing. My experience was beyond easy and was given a complimentary car for the day to commute to work which is one of the single biggest worries during the week when bringing your car for a service. Quan and JC were excellent representatives of the Audi brand. More

Quality service with great attitude from all parts . Great team. Always a pleasure being there and the way they complete service is on point a Great team. Always a pleasure being there and the way they complete service is on point a More