Audi Palo Alto

The Service team at Audi Palo Alto did a quick and efficient job! They serviced my Audi Q5 and fixed a few items with no charge. efficient job! They serviced my Audi Q5 and fixed a few items with no charge. More

Efficient and clean operation Audi of PA did what they said they were going to do.....on time, performed the service, washed my car. I waited and enjoyed a productive 1.5 hrs in t Audi of PA did what they said they were going to do.....on time, performed the service, washed my car. I waited and enjoyed a productive 1.5 hrs in their clean showroom/sitting area with excellent wifi, coffee, snacks, etc. A very enjoyable experience. More

Quan Huynh is by far the best customer service agent I’ve worked with at Audi Palo Alto. I request he is always my agent when I bring my car in for service. worked with at Audi Palo Alto. I request he is always my agent when I bring my car in for service. More

Excellent service. The staff is super friendly and they value your time. This was the fastest service ever. I would highly recommend Palo Alto Audi. value your time. This was the fastest service ever. I would highly recommend Palo Alto Audi. More

unscheduled visit prompt efficient and friendly attention given for unscheduled visit. i needed a top up of engine oil, that was hard to find with the outside vendors, prompt efficient and friendly attention given for unscheduled visit. i needed a top up of engine oil, that was hard to find with the outside vendors, i drove up and received immediate attention and advise. grateful with the reception i experienced More

Great Job! Car was finished early, and everything explained to me. Everyone is very helpful and very professional. Getting my car serviced was a very nice experience. Super!! explained to me. Everyone is very helpful and very professional. Getting my car serviced was a very nice experience. Super!! More

Great customer service from Quan! He is very thorough and attentive. Alfred the service manager is also kind and respectful. I highly recommend this shop for all your service needs! attentive. Alfred the service manager is also kind and respectful. I highly recommend this shop for all your service needs! More

Great experience from dropping off to picking up. Everything was explained clearly, no surprises. Appreciate the Lyft rides. Will definitely come back for the next service. Everything was explained clearly, no surprises. Appreciate the Lyft rides. Will definitely come back for the next service. More

Good ETron experience Mila was terrific. Very helpful and got the deal done quickly at a fair price. She was very knowledgeable about the ETron and very honest and respec Mila was terrific. Very helpful and got the deal done quickly at a fair price. She was very knowledgeable about the ETron and very honest and respectful. And had a good sense of humor.. More

Some challenges in the scheduling department and service department syncing up appointments and car info, but working with the service Dept directly was a pleasure. department syncing up appointments and car info, but working with the service Dept directly was a pleasure. More