
Audi Palo Alto
Palo Alto, CA
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2,830 Reviews of Audi Palo Alto
Fabulous service and delightful service manager Benny. Wonderful facility. Quick and honest folks here. I have no complaints whatsoever. Highly recommend to any Audi owner Wonderful facility. Quick and honest folks here. I have no complaints whatsoever. Highly recommend to any Audi owner More
David Liss has a nice personality, very friendly and provides great service. Very detailed and knowledgeable. I will go back to him for my next maintenance. provides great service. Very detailed and knowledgeable. I will go back to him for my next maintenance. More
A very professional operation. The salesperson I worked with was courteous and understanding of my needs and not at all pushy in the exploration process. The purchase process including the financial manage with was courteous and understanding of my needs and not at all pushy in the exploration process. The purchase process including the financial management went smoothly. I would recommend this dealership to others. More
It was easy to make the appointment by calling 800 number and service rep. David is super friendly and experienced. I am happy to get my car serviced by Audi Palo Alto. and service rep. David is super friendly and experienced. I am happy to get my car serviced by Audi Palo Alto. More
Great experience with the service I received at this dealership!! Kevin Gaddis was a pleasure to work with. Brownie points added for the complimentary car wash and a lyft service at no cost 👍 dealership!! Kevin Gaddis was a pleasure to work with. Brownie points added for the complimentary car wash and a lyft service at no cost 👍 More
Omar was a fantastic sales person educating us about the car. We also appreciated his diligence in ensuring all service and repair was complete before the car was delivered to us. It would be a pleasure car. We also appreciated his diligence in ensuring all service and repair was complete before the car was delivered to us. It would be a pleasure to work with Omar again. More
Waited about 20 minutes to check in vehicle. Service adviser was a bit curt during check in. The oil change appears OK. There is a disagreement regarding a potential warranty issue and I was simply to adviser was a bit curt during check in. The oil change appears OK. There is a disagreement regarding a potential warranty issue and I was simply told to call Audi USA. This is not the reason for the lower opinion, but messaging could have been better handled. Maybe Audi USA could offer to follow up with me? The same service advisor at check out, Still seemed irritated. Maybe something I said??? The complementary car wash is exactly that. Detailer missed multiple sections of the car. At least it’s free. More
Excellent service by Benny. He is a very good communicator. I also really liked the convenience of the Lyft round trip ride. Thanks also for the courtesy car wash! communicator. I also really liked the convenience of the Lyft round trip ride. Thanks also for the courtesy car wash! More
Very pleased with my AUDI service at Palo Alto AUDI. Scheduling an appointment is easy. Check in is smooth and friendly, the service guys are knowledgeable and informative. Work completed as promised. S Scheduling an appointment is easy. Check in is smooth and friendly, the service guys are knowledgeable and informative. Work completed as promised. Special thanks to David (rep) and Paul (the electronics expert). Also appreciate that my car gets washed. More