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Audi Palo Alto

Palo Alto, CA

4.0
2,830 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

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2,830 Reviews of Audi Palo Alto

April 24, 2020

Very easy to schedule appointment. Appointment was right on time. They sent me a video link of the inspection. They managed one recall item immediately — parts were in stock, so no delay. The service was co More

by MARKDPLA
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
Jun 05, 2020 -

Audi Palo Alto responded

Hello, we appreciate all feedback and we always want to ensure a timely turnaround in our response, but due to COVID-19 there have been unforeseen delays. We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2020

Easy scheduling of the service, responsive on the phone, frequent updates on the status, free pickup of car was nice and convenient, quick service but pricy parts More

by TIM_D
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
May 07, 2020 -

Audi Palo Alto responded

Tim, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future.

April 20, 2020

Great pickup and drop off! Though I wished I got a car wash I understand it’s not functional right now. Great service and communication! More

by Teknas
Recommend Dealer
Yes
Employees Worked With
John Su, Victor Luis, Quan Huynh, Kevin Gaddis, David Liss
May 07, 2020 -

Audi Palo Alto responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 20, 2020

I was very satisfied with the service and John Su. Very friendly and helpful. Thank you for doing the recall on my car so fast and efficiently. More

by jezbeau
Recommend Dealer
Yes
Employees Worked With
John Su
May 07, 2020 -

Audi Palo Alto responded

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2020

They had very good staff.They took care of all my needed They had very good staff. They took care of all my needed services In timely manner.they were quick taking care of my car . I highly recommend to More

by molia888
Recommend Dealer
Yes
Employees Worked With
Alfred shahgholian, Quan Huynh
May 07, 2020 -

Audi Palo Alto responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Palo Alto. Thanks for the recommendation, and have an amazing day!

April 17, 2020

Great work as usual. Thank you again for keeping me informed. It was good to know what was happening with my vehicle at all times. More

by tyrice
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
May 07, 2020 -

Audi Palo Alto responded

Hi Tyrice, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future.

April 17, 2020

Good service and I think that is very important good negotiation to do good deals good environment good people and good cars this is good More

by LOUEMARCOS
Recommend Dealer
Yes
Employees Worked With
John Su, Bruce Andreu
May 07, 2020 -

Audi Palo Alto responded

Hi there, we are so happy to read such a great review about Audi Palo Alto! We hope to be of service to you again in the future.

April 16, 2020

Efficient! Thank you for the ease of getting in and out so quickly and providing a loaner car so I didn’t have to wait for hours at the dealership. More

by courtneypwhite
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
May 07, 2020 -

Audi Palo Alto responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

April 16, 2020

Thank you for your hell and great service!Audi services Thank you for your hell and great service! Audi services at Palo Alto has been very accommodating, so I highly recommend. Stay safe out there! More

by gold.james
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
May 07, 2020 -

Audi Palo Alto responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 16, 2020

Great people! Considerate with great communication of what’s to be done and how much it will cost. I would definitely recommend this business to a friend More

by Catheryn.alexander
Recommend Dealer
Yes
Employees Worked With
John Su
May 07, 2020 -

Audi Palo Alto responded

Hi Catheryn, thank you so much for your positive comments about Audi Palo Alto! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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