Audi Palo Alto

Quan was very customer service oriented. He was able to Quan was very customer service oriented. He was able to immediately help me with my vehicle’s service. The service team worked quickly to fix my ca Quan was very customer service oriented. He was able to immediately help me with my vehicle’s service. The service team worked quickly to fix my car and have it ready at the designated time. When I picked up my car, it was washed clean! More

When I had a recall on my new Audi, the garage drove me home, washed the car and delivered it back to me! Great service! However the forgot to warn me that I would have to reset the electronics. home, washed the car and delivered it back to me! Great service! However the forgot to warn me that I would have to reset the electronics. More

Thank you Audi Palo Alto for the great service including picking up the auto and delivering it same day. As an at risk senior during this pandemic i greatly appreciate the pick up/delivery. picking up the auto and delivering it same day. As an at risk senior during this pandemic i greatly appreciate the pick up/delivery. More

Thanks for the great service. We had had great luck in trying to find the right vehicle to work for our business needs. Good job! trying to find the right vehicle to work for our business needs. Good job! More

Your Service dept. employee, John Su, is very professional and courteous. It was quick and and simple check in. He is also informative and resourceful resolving an issue without hesitation. Wo professional and courteous. It was quick and and simple check in. He is also informative and resourceful resolving an issue without hesitation. Working with John has given me a lot of peace of mind and has been a very good experience. Big Thank You. More

I leased my Q7 from the Palo Alto dealer twice. Once 4 years ago and second time yesterday. They have absolutely great service. I highly recommend Luan. He takes personal attention to all the details. He years ago and second time yesterday. They have absolutely great service. I highly recommend Luan. He takes personal attention to all the details. He will be my go to person for all my car leases. Richard and Steven also were of great help. Thankyou for finding the car of my choice! More

Great customer service. Our salesperson was Ludmila. She secured us the best deal in Northern California. We worked with several other Audi dealers and Palo Alto Audi gave us the best deal. Tony in f She secured us the best deal in Northern California. We worked with several other Audi dealers and Palo Alto Audi gave us the best deal. Tony in finance was very pleasant and got us out quickly. Overall one of the most satisfying automobile purchases I have made in years. I definitely will give them first chance at my next Audi purchase. More

The initial deal was smooth. We negotiated a price we were comfortable with and signed off on the deal. The issue came from the finance department. WhT a horrid experience. It took 2 hours to get seen were comfortable with and signed off on the deal. The issue came from the finance department. WhT a horrid experience. It took 2 hours to get seen and I was paying cash. I can only imagine the issues if you were financing. More