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Audi Palo Alto

Palo Alto, CA

4.0
2,830 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

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2,830 Reviews of Audi Palo Alto

December 10, 2020

The team is very knowleadgable and friendly. I got the car I wanted and it was great to have a very experienced team by my side. Thanks for the advice and the time! Luan is a great sales person. More

by Natalia C
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luan Nguyen
December 10, 2020

Great painless service process. Efficient friendly staff. Quick check in, fairly new clean loaner car provided. Warranty service performed and car was very clean and ready to go. More

by R
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aiden ??
November 20, 2020

Quan provided outstanding service. I would like to see Audi continue hiring service managers with his caliber of service! My experience at Audi was excellent! More

by Bfiller2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
Nov 21, 2020 -

Audi Palo Alto responded

Thank you for your business and yes we are very blessed to have Quan on our team. Happy Holidays Jon Bittrolff General Manager

November 11, 2020

Ludmila is a nice young lady who really helped us out when we tried to looked at the car and car car is not yet ready due safety check and follow up with us. I really appreciate the work!!!! More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ludmila Hasan
November 04, 2020

High end sports car returned with 11 miles more then the 'returned' mileage on the paperwork. Service advisor had no explanation; clearly someone at the dealer took the car for a joy ride. More

by I R8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Su
October 25, 2020

We had a great experience at Audi Palo Alto. Marc was patient and understanding as we worked through everything. We never felt pressure to buy, and came home with a car we love. We can't wait to drive ou More

by K M
Recommend Dealer
Yes
Employees Worked With
Tony Oliva, Bruce Andreu, Marc Lightsey
October 16, 2020

This is the best dealership I have ever dealt with. They get me in and out expeditiously every time. Even when a rental car is involved. They communicate via text and email so I know the status of my vehicl More

by LeChaim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Su, Victor Luis, Quan Huynh, Kevin Gaddis, David Liss
October 08, 2020

Excellent new dealership changed Special Thank to John Excellent new dealership changed Special Thank to John Su advisor quick response opened files as well as .. Huynh Quan and mechanic Liu Liu sent vid More

by Jamespham
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liu Liu mechanic worked on my car, John Su, Quan Huynh
October 04, 2020

My experience buying a car at Audi Palo Alto was excellent. Keith was helpful and knowledgeable about their large selection. The entire process was painless and professional. I would Highly recom More

by Joe Sage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Lui
September 27, 2020

Mila is an outstanding salesperson who is knowledgeable about her inventory. We returned to the dealership because of how she helped us the first time-without an appointment. Richard was also very pleasan More

by Suzyn10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Yoneji , Ludmila Hasan , Luan Nguyen
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