Audi Palo Alto

Fast and great service I had a problem with my A6 Cooling system and John was super helpful. He fit me in the very next day, got me a loaner and fixed everything for me!! Th I had a problem with my A6 Cooling system and John was super helpful. He fit me in the very next day, got me a loaner and fixed everything for me!! Thanks much More

It was very pleasant experience Matthew was able to make my experience very pleasant. The service was done in a short time with very high quality. Matthew informed me on all steps of Matthew was able to make my experience very pleasant. The service was done in a short time with very high quality. Matthew informed me on all steps of the service process. More

Did not complete the job Did not fill the oil level. I have complained to Alfredo. And the brakes are squealing as well. I am really not happy with the service especially s Did not fill the oil level. I have complained to Alfredo. And the brakes are squealing as well. I am really not happy with the service especially since I More

Great Visit Everything is great, especially for Matthew & Michael's help. Definitely will visit in the near future for service & purchase another Audi cars. Everything is great, especially for Matthew & Michael's help. Definitely will visit in the near future for service & purchase another Audi cars. Thanks a lot. More

First Time at Audi Palo Alto - Great Experience I recently took my Audi A3 convertible in for it's first service at Audi Palo Alto. John made the experience painless and the service was completed qu I recently took my Audi A3 convertible in for it's first service at Audi Palo Alto. John made the experience painless and the service was completed quickly. John arranged for a Lyft to drop me off at work and return me to the dealer when my car was done. Super cool! The waiting area was fully stocked with snacks and drinks and had a large TV so I wouldn't mind waiting here. Every staff member I interacted with smiled, greeted me and made me feel very welcome. I also own a BMW 328D and wish the I had the same experience with the BMW dealer in Mountain View! More

Best Audi Dealer Audi Palo Alto is the best dealer! Good to work with, good availability, good loaner vehicles, and good inventory up for sale. I for sure would recomm Audi Palo Alto is the best dealer! Good to work with, good availability, good loaner vehicles, and good inventory up for sale. I for sure would recommend them. More

First time at Audi Palo Alto for service - Great experience Hi, I brought in my Audi Allroad for it's first service and everything went great. Everyone was really friendly and they helped get my car in and out Hi, I brought in my Audi Allroad for it's first service and everything went great. Everyone was really friendly and they helped get my car in and out quickly. Sergio was very helpful and explained everything for me, and then helped get a Lyft to where I was going and then back again to pickup my car. I've really never had a better experience getting my car serviced. Thanks! More

Audi A4 Good Experience Howard was great to work with. Replied to emails on timely basis. Helpful explanation of car features. Worked with me to fair price. Overall happy. Howard was great to work with. Replied to emails on timely basis. Helpful explanation of car features. Worked with me to fair price. Overall happy. More

first maintenance - 12,00 mile service Heard some negatives from friends about this dealership. But we thought we'd give it a try. So far so good on first service and will return for the Heard some negatives from friends about this dealership. But we thought we'd give it a try. So far so good on first service and will return for the next service. More

Top notch all around Great team, easy process and very customer-friendly experience. I would especially recommend Mike Low for a no pressure, collaborative and friendly ca Great team, easy process and very customer-friendly experience. I would especially recommend Mike Low for a no pressure, collaborative and friendly care buying experience More