Audi Palo Alto

East and efficient David was very helpful and friendly. Our experience was positive. He made sure all of our questions were answered and was very clear about the financi David was very helpful and friendly. Our experience was positive. He made sure all of our questions were answered and was very clear about the financing. More

Great experience with Audi Palo Alto Larry was very patient, answered all our questions and concerns we had and was quick with the paper work. Overall we had a good experience and would s Larry was very patient, answered all our questions and concerns we had and was quick with the paper work. Overall we had a good experience and would strongly recommend Audi Palo Alto to my friends. More

Fast, flexible, Attentive and helpful Great service experience. All specialists attentive to new arrivals and very friendly. Helped each other’s customers to keep us from having to wait. Great service experience. All specialists attentive to new arrivals and very friendly. Helped each other’s customers to keep us from having to wait. When part wasn’t available after all, gave me loaner for extra stretch instead of asking me to come back when parts came in. Great service in all ways More

Nice and friendly! Larry was very helpful, followed up my order updated status and easy to work with. Thanks Larry for helping me with my new car. Happy customer. Larry was very helpful, followed up my order updated status and easy to work with. Thanks Larry for helping me with my new car. Happy customer. More

Super good experience My window can not roll down, I took it to Palo Alto Audi. They are very organized and polite, told me there is recall on the window roller, will repla My window can not roll down, I took it to Palo Alto Audi. They are very organized and polite, told me there is recall on the window roller, will replace on both sides for me. Then they call Lyft to send me to work, all I have to wait was less than 1 minuet, then Lyft me back after it is done. My window works very well and my car is spotless. The whole experience is so efficient and good. I highly recommend this place. More

Efficient, Knowledgeable, Professional I have owned 5 Audis over the years and worked with several servicing dealers in CA and NY. This is the best organized most professional organization I have owned 5 Audis over the years and worked with several servicing dealers in CA and NY. This is the best organized most professional organization I have seen as an Audi Dealer. More

Great service , very organized. Super friendly they get you in and out. When I picked up my car it was washed and ready to go! , very organized. Super friendly they get you in and out. When I picked up my car it was washed and ready to go! More

Could have been better Our salesman treated my wife and I as if we were less than. We expressed our sentiments to the finance manager. We weren’t buying an Audi, but an olde Our salesman treated my wife and I as if we were less than. We expressed our sentiments to the finance manager. We weren’t buying an Audi, but an older model BMW as our 17 yo son’s first car. It was almost as if we were an inconvenience to our salesman. It was the end of the day, but shouldn’t have been an excuse. More

Top Notch Service I am really glad that I chose this dealer to buy my Audi A4 vehicle. Everyone in this dealership were very welcome. Especially Larry, he explained eve I am really glad that I chose this dealer to buy my Audi A4 vehicle. Everyone in this dealership were very welcome. Especially Larry, he explained everything in detail with patience. He helped me with finding my dream car. Overall great experience. I would highly recommend this dealership to everyone. More

First service checkup Everything was flawless with my service appointment. It was quick and easy and John made everything run smoothly. He is a dream to work with and a Everything was flawless with my service appointment. It was quick and easy and John made everything run smoothly. He is a dream to work with and a great communicator. More