Audi Palo Alto

Well researched, diligent problem solving I took my 2018 Q5 into Audi Palo Alto for an oil change and a milestone servicing. There were a couple of other minor issues that I requested my Serv I took my 2018 Q5 into Audi Palo Alto for an oil change and a milestone servicing. There were a couple of other minor issues that I requested my Service Advisor to investigate. He and the Audi techs were very diligent in diagnosing the issues and repairing them once understood. My Service Advisor, Brandon, kept me informed and sorted out everything. My car runs wonderfully, like it should. More

Completely satisfied My car was serviced on time--and ready earlier than estimated--including a recall fix! The staff is friendly, helpful and made this customer very happ My car was serviced on time--and ready earlier than estimated--including a recall fix! The staff is friendly, helpful and made this customer very happy. More

Audi Q7 Purchase Had a great experience. Michael Low was helpful over email and Howard Currey was helpful in person. Overall a quick process that was initiated through Had a great experience. Michael Low was helpful over email and Howard Currey was helpful in person. Overall a quick process that was initiated through Costco Auto. More

Excellent Audi Dealership Good management and service. Things work. Brandon was very helpful. Easy to get things fixed. Scheduling appointment was easy. Palo Audi was very Good management and service. Things work. Brandon was very helpful. Easy to get things fixed. Scheduling appointment was easy. Palo Audi was very thorough and diligent. More

Responsive and straightforward Denis was very responsive and straight to the point. I didn't end up buying a car but found him to be very trustworthy through all of our communicatio Denis was very responsive and straight to the point. I didn't end up buying a car but found him to be very trustworthy through all of our communications. Wouldn't hesitate to work with him again. More

Happy customer I am very pleased with my new vehicle purchase at Audi Palo Alto. ,Javier went above and beyond for me . From finance to all parties involved I was sm I am very pleased with my new vehicle purchase at Audi Palo Alto. ,Javier went above and beyond for me . From finance to all parties involved I was smiling ear to ear when I left. Thanks for making the experience pleasant. More

quick and easy wish there was a way to guaratantee a loaner. Shuttling was not ideal. Couldn't request online and none where available day of. Lyft was neat still. wish there was a way to guaratantee a loaner. Shuttling was not ideal. Couldn't request online and none where available day of. Lyft was neat still. More

Check the dash board warning Great and friendly service! Totally satisfied and highly recommend this dealer shop and service person. Very detail explanation, great follow up and a Great and friendly service! Totally satisfied and highly recommend this dealer shop and service person. Very detail explanation, great follow up and advice, fast action More

First good service experience Thanks for the good service. Last time I had a bad experience. I hope I’ll continue here now onwards for any of my upcoming services. Thanks for the good service. Last time I had a bad experience. I hope I’ll continue here now onwards for any of my upcoming services. More

Great service Palo Alto Audi is the best I recommend this dealership to all. They are friendly and on time and do good work. I will be back. Palo Alto Audi is the best I recommend this dealership to all. They are friendly and on time and do good work. I will be back. More