Audi Brooklyn
Brooklyn, NY
Filter Reviews by Keyword
By Type
356 Reviews of Audi Brooklyn
Rami was the best!!!! This likely was the easiest least Rami may of ever encountered as I knew exactly what I wanted but if it wasn't for Rami's easy going attitude, profes This likely was the easiest least Rami may of ever encountered as I knew exactly what I wanted but if it wasn't for Rami's easy going attitude, professionalism and great communication skills, this deal would've never happened. Rami was simply awesome from going over the terms of my lease, to making time for me even on very busy days such as one Sunday that I showed up unexpectedly. What more can I say than to say that without Rami being there, I hesitate to think what my experience could've been. Thanks so much Rami!!! More
Wasted my time Besides the fact the dealership is very nicely built, they epitomize the stereotype of a car salesperson. They had told me anything just to get me int Besides the fact the dealership is very nicely built, they epitomize the stereotype of a car salesperson. They had told me anything just to get me into the dealership, only to find out what they told me was a lie. I didn't appreciate that i had to drive in over an hour and a half to be told that they deal they represented over the phone and email was impossible. I knew it was too good to be true, but the sales person assured me it was for real. LIES! they lost me as a customer as this was supposed to be my third Audi. SHAME! More
BMW Crisis I purchased a vehicle from Audi Brooklyn Dealership not even a month ago. I had the car for two days, the sun roof on the car needed to be service a I purchased a vehicle from Audi Brooklyn Dealership not even a month ago. I had the car for two days, the sun roof on the car needed to be service and I was informed by time I pick the car up everything would be repaired. The day I purchased the vehicle the top was working and the next day, I decided to drop the top of the sun roof on the highway. The sun roof gets stuck, as I am driving. In addition to this, my vehicle has been serviced for about two weeks and I have been getting the running regarding my vehicle . I was given a loaner, that's not even no where near the BMW that I purchased! Lastly The manager Ali has been giving me the run around as well, stating he will fix this and fix that and nothing has been done. My vehicle has been in service longer than I actually had the car. This is definitely a small claims court issue, if this isn't resolved. Respectfully, Unsatisfied customer More
Worst service ever!!!!!!! These people are crooks and they don't care how they treat you. First off if you go there to do business don't expect to be in and out. They will make These people are crooks and they don't care how they treat you. First off if you go there to do business don't expect to be in and out. They will make you wait all day to have a two minute conversation that ends in no resolve. Zero respect for your time at all. They sold us a car and forgot to give us the key for the tires so when we found ourselves with 2 flat tires on a Sunday we couldn't take the car anywhere to get the tires changed our car had to be towed back to the dealer and 4 days later our car still is ready no loaner nothing. These people are horrible! More
Terrible Treatment My Son is turning 16 and we have been searching for an Audi A4. We found the perfect car listed on Audi Brooklyn website prices at $22,490. We drove My Son is turning 16 and we have been searching for an Audi A4. We found the perfect car listed on Audi Brooklyn website prices at $22,490. We drove 1 1/2 hours to go see the car and fell the love. Ronnie was very nice and asked what we would offer. I offered 21,000 he went to talk to his manager and came back and said the best they would take was $22,000. I told him we would like to write a check and he said that the $22,000 would only apply for credit but we could pay it off after 2 months. I filled out the paperwork and took my boys out for pizza. I called them later that day as we needed to head back to CT and Ronnie told me I had to drive back to get the numbers for the finance. Since I live 1 1/2 hours away I asked them to email the info to me. For three days and 4 four calls they still refuse to give me the information and I finally called today and just asked to buy the car for a check for the agreed $22,000. They now tell me the car would cost $23,000 to write a check which is more than listed on the website. Totally dishonest dealing!! Very disappointing for an authorized Audi dealer More
Best purchasing experience ! Had a wonderful experience with Audi Brooklyn and my sales person Johnson Lin. The whole process was very smooth and understanding. There was not a si Had a wonderful experience with Audi Brooklyn and my sales person Johnson Lin. The whole process was very smooth and understanding. There was not a single moment where I felt left out. Purchased a brand new A3 and is extremely satisfied with it ! Thank you Audi Brooklyn! Highly recommended !! More
Impeccable Service Above and beyond expectations. Was outfitted with a brand new Q7 loaner and out the door in 10min flat. Ertan did it again. Highly recommended. Above and beyond expectations. Was outfitted with a brand new Q7 loaner and out the door in 10min flat. Ertan did it again. Highly recommended. More
Best car buying experience I have been searching for a new vehicle for awhile now. Came across the m37x on cars.com for a good price and decided to jump on it. Called the dealer I have been searching for a new vehicle for awhile now. Came across the m37x on cars.com for a good price and decided to jump on it. Called the dealership and my sales person Johnson picked up. He answered all my questions and catered to my needs when I was in the showroom. Very friendly person, Did everything he could to make the deal go through. Would highly recommend him and this dealership. All the managers took care of me as well. (Dennis and Ali ) More
INCREDIBLE PRICE AND CUSTOMER SRVICE For the past month I have been looking on the internet for a mid priced sedan for my son. I came across a car on the Audi Brooklyn website that fit my For the past month I have been looking on the internet for a mid priced sedan for my son. I came across a car on the Audi Brooklyn website that fit my criteria and price range. When I called the dealership to inquire about the car I was connected first to Nick, an internet manager, and then to Monae, a warm and very helpful saleswoman. I began the conversation by asking about the price of the car because I already had my own financing. I had seen several cars that I liked at other dealers, but each time I went into the dealership the price listed was only good if you took the dealer's financing at an overly inflated interest rate. The first thing Monae said to me was, "The price that is listed is the price of the car. It doesn't matter if you have your own financing or you take our financing. THE PRICE YOU SEE IF WHAT YOU PAY." She went on to describe the car and was so helpful and patient with me that we made an appointment for me to come see the car that afternoon. When I went to the dealership that afternoon, the car that she showed me blew me away. It was in pristine condition inside and outside and so I gave her a small FULLY REFUNDABLE deposit on the spot. When I said that I wanted to have my brother come in the next day and test drive it first, she encouraged me to do so. The third time I visited the dealership with my son to actually purchase the car, Monae, and Ali (the internet sales manager) and Dennis (the finance manager) were a pleasure to deal with. This was my son's first experience buying a car and they patiently explained each part of the process and couldn't have been more helpful. I would highly recommend not only this dealership, but Monae and Ali personally. I personally appreciated their honesty and integrity. The price that the car was listed for on the internet was exactly what my son paid, and the only other charge was a SMALL dealer prep fee. The next time I need a car, my first and only place will be Brooklyn Audi. More
Messed Up Audi Bay Ridge neglected to return my previous car to the Nissan dealership, thus causing my credit to be compromised for two months until I actually Audi Bay Ridge neglected to return my previous car to the Nissan dealership, thus causing my credit to be compromised for two months until I actually contacted my Audi sales rep to take care of the matter. I am severely disappointed and dissatisfied with Audi. And by the way- the matter still hasn't been rectified. More