Audi Brooklyn

greasy, sure, but they sold me a good car Bought a 2012 Avant w/ 20k 6 years ago. The car is still running perfectly. They tricked me into a service contract upon signing, saying the loan w Bought a 2012 Avant w/ 20k 6 years ago. The car is still running perfectly. They tricked me into a service contract upon signing, saying the loan was contingent upon agreeing. They upsold HARD during the life of the contract. Not appreciated. After the contract ended, brought it in for a quote on minor stuff. Found them 2x my old mechanic's price. The final straw was when I declined that service, and they trashed the interior, leaving grease stains and garbage in the car. So, never again. But the thing is still running! More

Thank you Audi Brooklyn I just want to say Thank You Monae you made this transaction so easy and smooth I flew out from Pittsburg with a little fear because you never no wha I just want to say Thank You Monae you made this transaction so easy and smooth I flew out from Pittsburg with a little fear because you never no what your getting into then BAM! Car was parked in front of the dealership shining looking amazing, Monae was out there to greet me and right away we went for a test drive and the car drove perfect !!!! I drove 5 hours and the car drove amazinggggg thank you Monae for your amazing work it took 39 minutes and I was in and out. More

Service went very good my car is running good Danny did a great job hland he's easy to talk to I would definitely recommend this place for service went very good my car is running good Danny did a great job hland he's easy to talk to I would definitely recommend this place for service More

They gave me a different car I chose the exact car I wanted, we found the spec sheet of that car in another dealership, I was very clear to the salesperson that I wanted that spec I chose the exact car I wanted, we found the spec sheet of that car in another dealership, I was very clear to the salesperson that I wanted that specific car and she assured me it was going to be mine, I put down the deposit and it arrived in a week. When I picked up the car I was so excited about the idea of having a new car that I didn't realize the interior trim of the car was different from the car I had picked. I called and mentioned this and they gave me the run around. It wasn't a mistake on the spec sheet, the salesperson ordered me a different car, different VIN and I still to this day have zero idea how that happened because they refuse to give me a solid explanation and they blame me for the entire thing. Now i'm stuck with a car I never wanted and they keep telling me there's nothing they can do for me. The stereotype of car salesman exists for a reason and these people fit the bill. Sleezy. More

Audi Brooklyn will get you Killed! Never buy your car from Audi Brooklyn!!!! I recently bought a 2017 Q7 from Audi Brooklyn then had my car shipped to Texas. The day after receiving my Never buy your car from Audi Brooklyn!!!! I recently bought a 2017 Q7 from Audi Brooklyn then had my car shipped to Texas. The day after receiving my car, I took my car to the local Audi dealership (Audi Sugarland) for scheduled maintenance but they found a coolant hose leak; nail in my tire; and extremely worn brakes. Audi Brooklyn is selling people cars that have not been inspected, and compromising people’s safety!!!! More

Fantastic customer care I can’t speak for anyone else at the Brooklyn audi dealership, but Richie was absolutely fantastic. He not only helped me get into the vehicle I wante I can’t speak for anyone else at the Brooklyn audi dealership, but Richie was absolutely fantastic. He not only helped me get into the vehicle I wanted for a new lease, but supported me and EDUCATED me on leases and more along the way. He didn’t hesitate to share his expertise, saving me money when it came to updating my car insurance policy! In short, I highly recommend working with Richie Bauso. He was excellent, patient, and beyond helpful. More

They lie !!! This place is the worst. They promise one thing and when you arrive they tell you that it was a lie to get get you there. What a waste of time. This e This place is the worst. They promise one thing and when you arrive they tell you that it was a lie to get get you there. What a waste of time. This employee, along with “ Apple” should be fired and Reprimanded. Stay away from this dealersship. I am in contact with Audi corporate and Audi customer relations. More

Recall!!!!! Audi emailed me for weeks about my air bag recall, I finally took it in. They said 2 hrs, I decided to leave the car. That was yesterday, today it’s g Audi emailed me for weeks about my air bag recall, I finally took it in. They said 2 hrs, I decided to leave the car. That was yesterday, today it’s going to take 3 days. Cause a part has to be ordered. No phone call, No update, no Communication. Now they fixed the car but my airbag light is on. With no fault to the airbag recall.. now AUDI OF BROOKLYN wants me to pay for a Sensor..... you can’t make this up! More

Worst customer Service ever I hadn’t appointment with a loaner for a part recall they canceled my appointment that’s had with a loaner that I waited for 2 weeks no reason and wh I hadn’t appointment with a loaner for a part recall they canceled my appointment that’s had with a loaner that I waited for 2 weeks no reason and when I called ti make another appointment with a loaner they told me I had to wait 3 weeks for the next Available appointment with a loaner so I went to another audi dealer and they took me no problem and gave me a loaner the service manager was suppose to call me back but never did More

Horrible! I spent 5 hrs there on a car I was purchasing and supposed to leave in it the same day and just because inspections place was closed I was told I need I spent 5 hrs there on a car I was purchasing and supposed to leave in it the same day and just because inspections place was closed I was told I need to come back other day to pick it up. I gave deposit on it and left home. I called the next day and was given excuses that the financing was not ready. The second day after numerous calls i was told that THE CAR WAS SOLD AND IT WAS ON HOLD FOR SOMEONE ELSE BEFORE ME. Funny since they were ready to let me leave in it 2 days earlier! 2 weeks now and still no deposit return. Waste of my time, worst dealership I ever dealt with in my life! Save your time and drive few extra miles to LI dealer for great experience. More