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Audi Brooklyn
Brooklyn, NY
367 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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367 Reviews of Audi Brooklyn
August 08, 2017
LIARS - STAY AWAY FRAUD ALERT Steer clear of Audi Brooklyn. They practice fraudulent advertising. I'm in the market for a new car and have been perusing dealer website FRAUD ALERT Steer clear of Audi Brooklyn. They practice fraudulent advertising. I'm in the market for a new car and have been perusing dealer websites to check out their inventory. I found a car that I was interested in at Audi Brooklyn. They had is listed as a "Pre-Owned Lease Special". I went into the dealership over the weekend and after taking a test drive I was ready to make the deal. The salesman went to talk to the sales manager and then he came back and told me the price for that was listed on the website was a mistake. The sales manager then came over and told me the price listed on their website was an error and they will not honor it. The general manager called to tell me that if I wanted the car it would be $400 a month more than the advertised price. I was livid. The "error" had been on the website for several days. In fact, As of noon today the "error" still hadn't been corrected. I went to file a complaint with Better Business and saw that Audi Brooklyn has a history of fraudulent advertising and has a big fat F rating. It's places like Audi Brooklyn Audi that give car dealers a bad name. If you are in the market for an Audi, do yourself a favor a go to one of the reputable dealers such as Bieiner or Audi of Manhattan. More
by petittarte
Employees Worked With
Mike Chan, Richard Goulian
August 07, 2017
False Advertising, Scam Alert Went to this dealership to purchase or lease a Certified Pre-Owned vehicle they had advertised on their website. I was informed at the dealer by a sal Went to this dealership to purchase or lease a Certified Pre-Owned vehicle they had advertised on their website. I was informed at the dealer by a sales manager that the price was incorrectly listed and they would not honor the listed advertised price on the vehicle. Since the mistake was on their end, they should have done the correct thing and honored the price listed. All I was told was sorry tough luck. This dealer has so many complaints lodged against them with the Better Business Bureau, DO NOT do business with this dealership. Go to other Audi dealership's that are more honest and deserve your business. More
by Boris E.
Employees Worked With
Richard Goulian (General Manager)
August 05, 2017
PROFESSIONAL!! The best service department I have ever been to! Smooth experience from the minute I drove in to the minute they gave me my CLEAN car back. Thank you The best service department I have ever been to! Smooth experience from the minute I drove in to the minute they gave me my CLEAN car back. Thank you Ronnie!!!!! More
by SAA92
Employees Worked With
RONNIE RODRIGUEZ
August 03, 2017
good service center this is a good service center. Customers are well taken care of. I recommend this to everyone. Book appointments in advance and you will get grate se this is a good service center. Customers are well taken care of. I recommend this to everyone. Book appointments in advance and you will get grate service. More
by Tanvir. A
Employees Worked With
Ertan
August 03, 2017
Great service Always ask for Thomas! Very efficient and knowledgeable. Will definitely be bringing back my car for all other services. I highly recommend Thomas to Always ask for Thomas! Very efficient and knowledgeable. Will definitely be bringing back my car for all other services. I highly recommend Thomas to anyone who brings their car in. More
by Monsan
Employees Worked With
Thomas
July 26, 2017
Purchase of a brand new 2018 A5 convertible The worst customer care I have ever received. Have only owned new cars this place thinks they r doing u a favor. I sold myself the car saw it, purch The worst customer care I have ever received. Have only owned new cars this place thinks they r doing u a favor. I sold myself the car saw it, purchased it done deal. I never even get a thank u email for purchasing it. There are no enough space to write what I feel. The good thing is I love my car case closed about anything else there. I did not use yr financial department for anything. More
by Risa CASTAGNO
Employees Worked With
Myself
July 25, 2017
Great experience It was a very smooth transaction and I got the best deal.. I actually went to another dealership first and the experience I had working with Audi Bro It was a very smooth transaction and I got the best deal.. I actually went to another dealership first and the experience I had working with Audi Brooklyn far surpassed the other dealer. More
by Justin Roth
Employees Worked With
JIm Tan
July 24, 2017
Great Professional Service! The staff there is very professional and knowledgeable. Had service there done, which was very quick and done well. They answered any questions I had. The staff there is very professional and knowledgeable. Had service there done, which was very quick and done well. They answered any questions I had. I would recommend this place and go there often for service. More
by Louis
Employees Worked With
Johhny, Ronnie
June 11, 2017
Outrageously Overpriced For Nothing You know what's sad? The amount of time/number of excuses it takes Audi Brooklyn service center to return a phone call and say "hello sir, your car is You know what's sad? The amount of time/number of excuses it takes Audi Brooklyn service center to return a phone call and say "hello sir, your car is ready to be picked up." All this money and time spent on having a luxury brand car but where's the quality service that comes along with it? Unfortunetly, not here in Brooklyn. What makes it okay for your workers to smile in my face, make me wait all this time to bill me $2200 for minor replacements as well as keeping me on the bottom of their priority list? I took in my car the week before Memorial Day and my keys are still not in my hand!! I wish I knew what was taking them so long so I can help out somehow. Only had my car for 8 months and it's been the 5th time back at the service center. I call to check on my car and they keep writing down my phone number saying they'll get back to me. How do you guys have the right to make me wait so long and still charge these prices? If I ever decide to purchase Audi again after these mishaps, I'll go out of state and take my chances. Please work on quality because you're bringing a bad taste to a very good brand of car. More
by BaconEggnCheeze
Employees Worked With
All
April 23, 2017
Horrible Service For 3 days, we were unable to contact them via phone. After we made went to their department to have my car fixed, I left my car and they did not lend For 3 days, we were unable to contact them via phone. After we made went to their department to have my car fixed, I left my car and they did not lend me one to use temporarily, they told me to walk home. After I had my car returned, they did not even wash it. More
by rickey1638
Employees Worked With
John
