Audi Brooklyn

False Advertising, Scam Alert Went to this dealership to purchase or lease a Certified Pre-Owned vehicle they had advertised on their website. I was informed at the dealer by a sal Went to this dealership to purchase or lease a Certified Pre-Owned vehicle they had advertised on their website. I was informed at the dealer by a sales manager that the price was incorrectly listed and they would not honor the listed advertised price on the vehicle. Since the mistake was on their end, they should have done the correct thing and honored the price listed. All I was told was sorry tough luck. This dealer has so many complaints lodged against them with the Better Business Bureau, DO NOT do business with this dealership. Go to other Audi dealership's that are more honest and deserve your business. More

Purchase of a brand new 2018 A5 convertible The worst customer care I have ever received. Have only owned new cars this place thinks they r doing u a favor. I sold myself the car saw it, purch The worst customer care I have ever received. Have only owned new cars this place thinks they r doing u a favor. I sold myself the car saw it, purchased it done deal. I never even get a thank u email for purchasing it. There are no enough space to write what I feel. The good thing is I love my car case closed about anything else there. I did not use yr financial department for anything. More

Outrageously Overpriced For Nothing You know what's sad? The amount of time/number of excuses it takes Audi Brooklyn service center to return a phone call and say "hello sir, your car is You know what's sad? The amount of time/number of excuses it takes Audi Brooklyn service center to return a phone call and say "hello sir, your car is ready to be picked up." All this money and time spent on having a luxury brand car but where's the quality service that comes along with it? Unfortunetly, not here in Brooklyn. What makes it okay for your workers to smile in my face, make me wait all this time to bill me $2200 for minor replacements as well as keeping me on the bottom of their priority list? I took in my car the week before Memorial Day and my keys are still not in my hand!! I wish I knew what was taking them so long so I can help out somehow. Only had my car for 8 months and it's been the 5th time back at the service center. I call to check on my car and they keep writing down my phone number saying they'll get back to me. How do you guys have the right to make me wait so long and still charge these prices? If I ever decide to purchase Audi again after these mishaps, I'll go out of state and take my chances. Please work on quality because you're bringing a bad taste to a very good brand of car. More

Horrible Service For 3 days, we were unable to contact them via phone. After we made went to their department to have my car fixed, I left my car and they did not lend For 3 days, we were unable to contact them via phone. After we made went to their department to have my car fixed, I left my car and they did not lend me one to use temporarily, they told me to walk home. After I had my car returned, they did not even wash it. More

No way I will ever go back. I made an appointment but the woman I spoke to did not set it up. When I arrived needless to say it was a bit of an issue because of no appointment wa I made an appointment but the woman I spoke to did not set it up. When I arrived needless to say it was a bit of an issue because of no appointment was not set. Had way three hours bacause of them logging me in as a walk in. The service person was friendly and polite but the cashier lady about three feet tall and red hair was not professional friendly or happy to be working on a Saturday. Not my fault you are having a bad life, week or day. But this will be my first and last time there. Thank you for the bad service Audi of Brooklyn. JP Audi Q5 More