Audi Brooklyn

Excellent service! First time at Audi Brooklyn (to take care of the Audi recalls) and the service was EXCELLENT. I use to take my car to Audi of Meadowlands (where I pur First time at Audi Brooklyn (to take care of the Audi recalls) and the service was EXCELLENT. I use to take my car to Audi of Meadowlands (where I purchased the car) and the service there was horrible. I'd rather drive to Brooklyn for their EXCELLENT service. It's worth the drive. Thanks again to my Service Advisor Ronny and Johnny the tech for taking such great care of me and my car. I will definitely be back for all my future service needs. More

Honest, Friendly, and Efficient It wouldn’t be possible to put in a short review just how wonderful the team at Audi Brooklyn Service truly is. Everyone from the valets, to the tech It wouldn’t be possible to put in a short review just how wonderful the team at Audi Brooklyn Service truly is. Everyone from the valets, to the techs, to the management team is friendly and helpful. Unlike other dealership service centers when you pull into Audi Brooklyn you are greeted promptly by a valet who takes your information, puts seat, floor, and steering wheel protection in your car, and then shows you to the waiting room. While waiting there is always an ample supply of snacks, coffee, tea, hot chocolate, and small foods to hold you over. The service writers here are always honest with their assessment of what your car will need. They won’t sell you up on unneeded add-ons or made up problems. If a larger problem should arise during the life of your car the team here will do everything possible to make it right from scheduling a loaner car, to proving updates while your car is in the shop, and even making sure your car is cleaned and shining like new before you pick it up. They basically won’t let you leave unhappy. More

No where better The atmosphere here is amazing. My car was taken back to be serviced with 10 minutes, and I was very comfortable waiting in the lounge. Everest was m The atmosphere here is amazing. My car was taken back to be serviced with 10 minutes, and I was very comfortable waiting in the lounge. Everest was my service guy and he was awesome, knowledgeable and thourough as well. Everyone here was courteous...I would recommend bringing yiur Audi here to get serviced. No regrets More

Great service Thomas Chan in the service dept was very helpful and friendly. The service was quick and easy. I would recommend them to anyone. No issues experience Thomas Chan in the service dept was very helpful and friendly. The service was quick and easy. I would recommend them to anyone. No issues experienced More

Awesome! Finding someone who knows what they are doing, trustworthy and friendly is not something you come across easily. Tom has been servicing my car since n Finding someone who knows what they are doing, trustworthy and friendly is not something you come across easily. Tom has been servicing my car since new. It runs as good now as it did when it came off the showroom floor. Highly recommended!!!. More

Amazing service Great place with excellent service, went in for an inspection and was done before I knew it. Thomas was a great help that answered all my questions wi Great place with excellent service, went in for an inspection and was done before I knew it. Thomas was a great help that answered all my questions with great detail. More

TOP OF THE LINE SERVICE Always had a positive experience at Audi Service of Brooklyn. Their staff are polite and courteous. I have an Audi A8L and had my vehicle serviced the Always had a positive experience at Audi Service of Brooklyn. Their staff are polite and courteous. I have an Audi A8L and had my vehicle serviced there with excellent results. Ask for Tom, one of their best technicians there! More

LIARS - STAY AWAY FRAUD ALERT Steer clear of Audi Brooklyn. They practice fraudulent advertising. I'm in the market for a new car and have been perusing dealer website FRAUD ALERT Steer clear of Audi Brooklyn. They practice fraudulent advertising. I'm in the market for a new car and have been perusing dealer websites to check out their inventory. I found a car that I was interested in at Audi Brooklyn. They had is listed as a "Pre-Owned Lease Special". I went into the dealership over the weekend and after taking a test drive I was ready to make the deal. The salesman went to talk to the sales manager and then he came back and told me the price for that was listed on the website was a mistake. The sales manager then came over and told me the price listed on their website was an error and they will not honor it. The general manager called to tell me that if I wanted the car it would be $400 a month more than the advertised price. I was livid. The "error" had been on the website for several days. In fact, As of noon today the "error" still hadn't been corrected. I went to file a complaint with Better Business and saw that Audi Brooklyn has a history of fraudulent advertising and has a big fat F rating. It's places like Audi Brooklyn Audi that give car dealers a bad name. If you are in the market for an Audi, do yourself a favor a go to one of the reputable dealers such as Bieiner or Audi of Manhattan. More

PROFESSIONAL!! The best service department I have ever been to! Smooth experience from the minute I drove in to the minute they gave me my CLEAN car back. Thank you The best service department I have ever been to! Smooth experience from the minute I drove in to the minute they gave me my CLEAN car back. Thank you Ronnie!!!!! More