Athens Dodge Chrysler Jeep RAM
Athens, GA
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413 Reviews of Athens Dodge Chrysler Jeep RAM
Great experience Everyone was friendly and helpful. I had given up on the Jeep we ultimately purchased. Don Bentley did not... Overall it was a great experience . I wo Everyone was friendly and helpful. I had given up on the Jeep we ultimately purchased. Don Bentley did not... Overall it was a great experience . I would absolutely do business with him in the future and this dealership. More
Most honest salesman I didn't have great credit and I was shocked to get the car that I wanted... Don Bentley did a very good job and I didn't feel pushed ... He's a very I didn't have great credit and I was shocked to get the car that I wanted... Don Bentley did a very good job and I didn't feel pushed ... He's a very honest and upfront salesman... Yes I would recommend anyone looking for a New or used car to visit landmark Athens doge ... You might be surprised More
Satisfaction at it's greatest! Just yesterday, we made a great purchase at Landmark Dodge! Brian Douglas assisted us in our purchase. He's great guys! If you're looking for no pres Just yesterday, we made a great purchase at Landmark Dodge! Brian Douglas assisted us in our purchase. He's great guys! If you're looking for no pressure and an answer to all of your questions, Brian is the man to see. We were able to test drive, purchase, and have the car detailed all within about two hours (that's unheard of). Brian was able to communicate with us in a no hassle means prior to us coming into the dealership! If you're in the market for a new or used vehicle, go see Brian! More
I will drive to go elsewhere After my first warranty work took 4 trips to resolve because my emails and phone calls were not returned, I gave them one more chance with a simple oi After my first warranty work took 4 trips to resolve because my emails and phone calls were not returned, I gave them one more chance with a simple oil change. The second oil change (20k miles) went fine until I was notified of an "overdue" change of my diesel fuel filter. I couldn't believe I missed this maintenance and authorized them to add the work. When my truck was returned, I consulted my owners manual to find it was not due to be changed until 30k miles. When confronted about this the tune changed to "well I recommend you change it every 10-15k". Both tasks were completed timely and with good service however I feel that I was purposely mislead and was duped into paying $170 for a filter change that wasn't necessary. I will not be returning. More
Great Customer Service The best experience I've ever had buying a vehicle. My salesman didn't try to talk me into getting the jeep with the highest price tag, but instead ta The best experience I've ever had buying a vehicle. My salesman didn't try to talk me into getting the jeep with the highest price tag, but instead talked me through pros and cons of all jeeps. He was patient when I needed time to think and got me an amazing jeep that I love! More
Best purchase experience I ever had. About 2 months ago I purchased a used truck from Brian Douglas. Best experience I have had on a vehicle purchase. Brian was very understanding to what About 2 months ago I purchased a used truck from Brian Douglas. Best experience I have had on a vehicle purchase. Brian was very understanding to what I was looking for. He listened to what I wanted, got me through the paperwork, through the payment office and out the door. Would definitely go back to Brian for my next purchase. A word for Landmark customer service: Shortly after purchase the starter failed, took truck straight back. Service folks came and listened to it, took it right back in and ended up with a new flywheel. In a couple days the truck was ready to pick up. Has run perfect since. I would rate their service as the best. Thanks guys for a great experience for me. Steve Newman Covington Ga. More
Brian Douglas I purchased a car about a month ago with the help of a salesman name Brian Douglas.He was really helpful without being too aggressive. I really apprec I purchased a car about a month ago with the help of a salesman name Brian Douglas.He was really helpful without being too aggressive. I really appreciate his time and hard work of helping me find a car. I have recommended him to my friends and family. More
Satisfied This review is primarily for Brian Douglas. I appreciate his sales approach and the time he took assisting me and my wife. He was helpful and knowledg This review is primarily for Brian Douglas. I appreciate his sales approach and the time he took assisting me and my wife. He was helpful and knowledgeable without being overbearing. Brian really made the whole experience worthwhile. More
Got approved! Bad overall service. I did not have that great of credit, and was shocked and thankful to be approved. Unfortunately I had no choice in the car selection because of my cre I did not have that great of credit, and was shocked and thankful to be approved. Unfortunately I had no choice in the car selection because of my credit. I was put into something that I was told I could trade in in a year after 1 year of good payments to get something I would like. Hated the color. But its a very nice suv. I was put in a used 2013 Journey SE. The car was filthy inside and out. I was told all they do when they receive a car is vacuum and wash. Nothing else. There were food smudges and crumbs galore. The Carfax stated that when the car was received at their dealership in December 2015... 10 months ago, but it had 5000 less miles on it. And owned by no one since. So I was unsure of how those miles were added sitting in a lot. I also was told the car had a 125 point inspection upon arrival... but as I looked over the vehicle, there were several leaves and debris in the air filter. It was dirty. I was promised a detail to clean up all of the food and smudges, but being the process took too long, they asked me to come back the next day. I would receive the detail, and a new filter. When I came back the next day... I arrived after a little after 1pm, and waited 3 hours for a simple air filter pop in and a cleaning. They provide coffee only. Getting the suv back took several employees to locate it, which as we walked around, not to my surprise, the detail crew was standing around in a circle goofing off (hopefully on break). But they had no idea where the suv was. My salesperson who was wonderful through all this was the one doing what he could to help find my car and try to make it right. I felt maybe because my credit, or purchasing used may have put me on the back burner or not as important list there as far as service to the customers. When I finally saw my car... nothing had changed but a car wash. It still hadn't been detailed. I was told that that's not what they do. So I waited over 3 hours for nothing. I could have put in the air filter myself in less than 5 minutes. I still had to go home and detail my new to me car from a dealership myself. I was very disappointed and fear going back for service at all. I miss Nissan. They make sure everything is done to the customers standard. And provide a full refreshments bar while you wait. And if anything goes wrong, they comp you the next visit or give you some kind of discount and apology. I received none of this from this dealership. Only had a great salesman Donald Bentley trying to make up for the companies lack of good customer service. After $800 down for a used car and $436 a month for a grand total of over $31,000.. I expected a little appreciation. They did what they could for me to make the sell, friendly etc. But after that.. it seemed it didn't matter anymore. Used car or not, poor credit or not, from their company-- I just expected way better. Thankful, but very disappointed. I may go back to Nissan dealership for them to work on my dodge... just seems smarter. Only positive to want to come back is the great service Donald Bentley provided not only to me, but my best friend Adam Rice who also made a purchase there couple days prior to me. He is the one that suggested Donald Bentley. And he definitely lived up to his referral. More
We love our 2016 dodge challenger rt shaker They are awesome. We where in and out in less than 2 hours with a detailed test drive. Johnny carnes is great .he had our paint touched up and was ver They are awesome. We where in and out in less than 2 hours with a detailed test drive. Johnny carnes is great .he had our paint touched up and was very helpful with every area of our deal.we will be back for our next vehicle. Thank u so much. John and Crystal Moyers More

