Athens Dodge Chrysler Jeep RAM

Worst Experience Ever!! I purchased a car in March 2016 (2015 Kia Optima) from Landmark Athens Chrysler Jeep. In 1 1/2 months (May 2016)the car stopped on me. I was informed I purchased a car in March 2016 (2015 Kia Optima) from Landmark Athens Chrysler Jeep. In 1 1/2 months (May 2016)the car stopped on me. I was informed by them that it needed a new motor. They said they would replace it with a new one. They told me they sent it to Kia of Morrow, GA. They kept the car up to 1 month. They provided me with a rental. When I got my car back it was working for 1 month and it stopped on me again (July 3, 2016). I had relocated to the Savannah, GA area during this time. The car was taken to Kia of Savannah thinking the warranty would take care of the car again. I found out the Landmark Athens dealer never put the car in service for a new engine but did patch work to give me the car back. The warranty company had provided the necessary repair to the dealer but the dealer didn't do what they were required to do. The warranty company and the Kia dealer both stated the Landmark dealer is responsible for repairs. They denied it and said they would not do it. Upon getting legal consultation and notifying them of this they decided to admit they would take care of the repairs and were informed of the amount by Kia of Savannah. It took 7 weeks for them to finally agree to repairs. Once repairs was made (Aug. 23, 2016) the Kia of Savannah was awaiting the labor cost (they were only provided the motor). The Service Manager Mike Goodman in Athens contacted me and said I was responsible for the labor fees. Keep in mind he informed me and Kia of Savannah prior to them servicing the car that they would take care of the bill of labor of $1500.00. I have made over 100's of phone calls to the Landmark dealership and they have contacted me and my mom of only about 5 times indicating that they would take care of the job and they have failed to do so. Kia of Savannah and the warranty company are both aware of this situation as they have sympathized with me and their hands were tied. I have contacted the GM of Landmark who seemed to be cooperative a few times but also gave me the run around. They are trying to require me to pay the fees when it is their fault because it is still under warranty and they basically did other things. I was asking that they pay me $75 for each week that I had to ask for a ride to and from work which equals 7 weeks of a total of $525 and that they pay the labor fee for the Kia of Savannah to perform the work that the dealer (Landmark) was supposed to have done the first time. They are unprofessional by not answering phone calls, returning phone calls, and passing the responsibility to others. The only way they began to return calls is by indicating you are taking legal action. I have asked for information to speak to the owner Mr. Mike Baloney or Fred Baloney and no one will give me the information to try and resolve this matter. I'm currently seeking legal actions, as well as trying to get the word out on the news , Better Business Bureau, and as many people I can. More

Nothing but great things to say about sales team My husband has spent two years researching the Doge Challenger to determine which package he wanted to purchase. Our salesman, Richard knew as much ab My husband has spent two years researching the Doge Challenger to determine which package he wanted to purchase. Our salesman, Richard knew as much about the entire line as did my husband. At no time before, during and after the test ride did we feel pressured to purchase that day. We did decide we were ready to purchase. Richard's manager, Sam set about the hunt for our car. Apparently the Challenger equipped with the package he wanted in Jazz Blue Pearl Coat proved to be difficult to locate. They were able to locate one 150 miles away, so we entered in to a contract to purchase the car. On the next business day, Sam contacted my husband and advised they weren't able to get the car from the other dealer. Sam had located another car exceeding our requirements, but at no additional cost to us. He was also able to provide the car within the time frame agreed. During the entire process Richard and Sam displayed the highest standards in professionalism and integrity. I would highly recommend Athens Landmark to anyone looking for a vehicle. Conner Family More

Great experience I just wanted to let you know what good service me and my wife received at Athens Dodge when we bought our 2013 Toyota corolla Jason Miller was the sa I just wanted to let you know what good service me and my wife received at Athens Dodge when we bought our 2013 Toyota corolla Jason Miller was the salesman he did a outstanding job. 👌👍 More

Great people My daughter had been looking for a car for about 4 months but was getting turned down all over town. She took a chance and went to Landmark Dodge and My daughter had been looking for a car for about 4 months but was getting turned down all over town. She took a chance and went to Landmark Dodge and was helped by a very nice young man Brian Douglas. He worked hard and was able to get her in a very nice car at a good price. I have recommended him to all my family and friends. I will be returning to get a new Charger in a few months and I will be buying it from Brian Douglas @Landmark Dodge in Athens ga. More

Great experience Richard was awesome to work with - listened, communicated and found exactly what we needed. The dealership team was awesome as well and we test drove Richard was awesome to work with - listened, communicated and found exactly what we needed. The dealership team was awesome as well and we test drove and closed on our Jeep in under 2 hours. A+ from our family ! More

Very nice and very helpful I would recommend this dealership to anyone.They were very helpful and went beyond their being a car dealership. Polite ,beyond helpful. Very courteou I would recommend this dealership to anyone.They were very helpful and went beyond their being a car dealership. Polite ,beyond helpful. Very courteous, nice. More

Great Experience at Landmark Dodge The entire staff that helped at Landmark Dodge including Barb Blanchard, Sales Consultant, John Brennan, Sales Manager, and Daquria Willoughby, Fina The entire staff that helped at Landmark Dodge including Barb Blanchard, Sales Consultant, John Brennan, Sales Manager, and Daquria Willoughby, Finance Manager went over and beyond my expectations. All of them were extremely helpful and knowledgeable. I will refer others as buying my new Dodge Journey was a surprisingly wonderful experience. More

Bought a Challenger I went and bought a Challenger from the dealership. Jason Manley was my dealer, he was very patient with me and let me know when the car got there not I went and bought a Challenger from the dealership. Jason Manley was my dealer, he was very patient with me and let me know when the car got there not even 5 minutes of it being there. Thumbs up and five stars to Jason and the dealership! More

Bought a truck I bought a truck from Jason Manley and it was a very pleasant experience! He was knowledgable and made us feel comfortable about our options! We alre I bought a truck from Jason Manley and it was a very pleasant experience! He was knowledgable and made us feel comfortable about our options! We already gave and will continue to send our friends to buy from Jason! My twin sister is going to buy a charger next from him and Im sure he will work hard for her! Come to Kandmark and see Jason Manley More

Good service I just wanted to let you know what good service I received at Athens-Dodge when I bought my 2009 Honda Civic. Jason Manley was the salesman that had I just wanted to let you know what good service I received at Athens-Dodge when I bought my 2009 Honda Civic. Jason Manley was the salesman that had been recommended to me and he did an outstanding job. He answered all of my questions and even recommended a good place To finance my purchase. I will be recommending him to my friends. Jim Murdock More