Arrigo CDJR Sawgrass

Great experience. Would definitely recommend Luis and all the staff at Arrigo. Great selection and great prices. Would definitely recommend Luis and all the staff at Arrigo. Great selection and great prices. More

I have always held Arrigo in very high regard. The change to move all trucks to the fleet service department is a little annoying (the primary lounge is far nicer on the dealership side), but that The change to move all trucks to the fleet service department is a little annoying (the primary lounge is far nicer on the dealership side), but that has nothing to do with my complaint. Just some feedback for you - by no means something that would influence my opinion of Arrigo I don't know who is ultimately to blame here, but the scenario is simple. I had a very dead battery. The top of the battery reads "36-month free replacement" there is no fine print, no asterisk, no indication whatsoever that there are additional conditions for this. After an extended jumper cable session (crash kits weren't enough), I was able to start the truck and head to the dealership. After driving a long way (Hollywood) to the dealership to take advantage of this, I was told it was out of warranty - I'm over 36k miles (significant majority of which is highway back and forth to Orlando). And of note, this truck was used for test drives, and had several thousand miles on it already. My bill came to $530 to replace the battery. I was absolutely shocked, but I couldn't leave as the car was dead, I'd already wasted over 3 hours of my time, and I have business to attend to that had a value greater than the cost of the battery. I was literally forced into making this purchase at such a ridiculous rate. Nobody who is even remotely knowledgeable about replacing batteries would EVER pay that! I have priced out the cost of "best-in-class" batteries with the same spec from several sources, and costs ranged from $150-170. I would NEVER have driven all the way there for a simple battery, if it weren't for the label stating the battery was under warranty, and I am perfectly capable of installing a battery myself. A group 27 Deep Cycle Marine battery (of which I own 5) is less at WESTMARINE (the most overpriced place in South Florida), than what you are charging. I fully expect the dealership to charge a premium for its services, but this is pure greed, compounded by what seems to be deliberately misleading information on the battery supplied by MOPAR. I am so angry about this. The service manager said he couldn't do anything for me, and I have been seething ever since. Unless something is done about this, I will never do business with Arrigo again. I am very understanding - mistakes happen, but this is very clearly not right, and something must be done about it. More

Excellent service and Mr. Prince was absolutely helpful. I would definitely visit this place again. Prince was absolutely helpful. I would definitely visit this place again. More

It's really a shame because Dodge is my favorite brand. My household has bought three Hondas in the last eight months 2023, 2025 and 2025. Imagine if Dodge could repair their vehicle vehicles in a timely m My household has bought three Hondas in the last eight months 2023, 2025 and 2025. Imagine if Dodge could repair their vehicle vehicles in a timely manner that could've been three car sales could've been a Challenger, a jeep and another charger pretty much the same price range. More

They are professional and they handle business. Not trying to make problems or find problems but does their job Not trying to make problems or find problems but does their job More

Collin and team were awesome! Everyone was friendly! They valued my time which is not that common in car buying. Everyone was friendly! They valued my time which is not that common in car buying. More

Great service. Tiffany, my service representative, was a pleasure to work with. I'd look forward to working with her again. Tiffany, my service representative, was a pleasure to work with. I'd look forward to working with her again. More

Prince was just amazing from start to finish! He was honest, straightforward and very transparent. Prince removed any surprises and the sell did not feel like a dishonest transaction. Prince was He was honest, straightforward and very transparent. Prince removed any surprises and the sell did not feel like a dishonest transaction. Prince was our best experience ever with purchasing a new vehicle! Nelen was great also as I felt like he had our very best interest in mind when searching for the best add ons that we requested (ie extended warranty and GAP insurance). Overall an A++ experience! A true breath of fresh air. They removed the stress and anxiety from the entire experience. Excellent team!🙂 More

It eas much better than last few times. However, an oil change should not take more then an hour to complete, and if you buy a vehicle from a location they should be able to look up the vin However, an oil change should not take more then an hour to complete, and if you buy a vehicle from a location they should be able to look up the vin in the system and order parts for a recall ahead of having to bring it in to say yep you need those parts came back again after we order them. It waists everyone's time More