Arlington Heights Ford - Service Center

Very Happy with the Dealership, especially the entire service and parts department, the gentlemen that drove me to and from my families home in Arlington Heights and the ladies that work the cashier wind service and parts department, the gentlemen that drove me to and from my families home in Arlington Heights and the ladies that work the cashier window at Arlington Heights Ford. Thank you 😊 More

Service people are really good got my truck in right away checked it over found a couple problems told me about them right away worked with me on price so I could afford to get the extra work done service wr checked it over found a couple problems told me about them right away worked with me on price so I could afford to get the extra work done service writer was very helpful More

As usual, I received the excellent and quick service I have come to expect at AH Ford. Thanks Victor! have come to expect at AH Ford. Thanks Victor! More

I felt like I was getting valet service from him. He’s very upbeat and knowledgeable. I’d be happy to deal with him for future servicing. very upbeat and knowledgeable. I’d be happy to deal with him for future servicing. More

Fast Courteous and Efficient Service. Kevin was very helpful. He got Me out quickly. Kelly the Cashier was extremely Courteous and Friendly. helpful. He got Me out quickly. Kelly the Cashier was extremely Courteous and Friendly. More

125000 mile check up. No appointment necessary. Work accomplished quickly. Only wish FOX news was banned from the waiting room. accomplished quickly. Only wish FOX news was banned from the waiting room. More

This place is top notch! Bought a used Explorer and there was a scratch on the rim that was bothersome. They promised to repair it as part of the sale and two weeks later it was done…and done very well there was a scratch on the rim that was bothersome. They promised to repair it as part of the sale and two weeks later it was done…and done very well! No hassles and no problems. They even gave me a workspace to sit and work at while the repair was being done. More

I worked with Anthony Velasco at AH Ford today. He was easy to work with today on an oil change, 3 recalls and a vehicle rental. After Anthony's advice on tires and help with good pricing, I decided to pu easy to work with today on an oil change, 3 recalls and a vehicle rental. After Anthony's advice on tires and help with good pricing, I decided to purchace 4 new tires as well for my Ford Explorer. Great communication and service. Overall, a great experience at AH Ford.. Thank you! More

Anthony Wojciechowski Was my service adviser today. He was courteous & provided an explanation of the service that I needed on my truck today. He gave me an estimate of cost & amount of time to perform to was courteous & provided an explanation of the service that I needed on my truck today. He gave me an estimate of cost & amount of time to perform todays service. (I was staying at the dealership while the service was being performed). Both the estimate for cost & service time were accurate. I have always had a great service experience at this dealership! More

My first experience with this dealership was a few weeks ago . I was not going to go back there due to the guy in charge of car rentals . He was absolutely horrible! He was very rude and unprofessional. I h ago . I was not going to go back there due to the guy in charge of car rentals . He was absolutely horrible! He was very rude and unprofessional. I had to return due to the service that was done on my vehicle. I had a great experience with Tony in the service department. He went above and beyond . He could not be any nicer . They need more people like him . They need to get rid of that guy in charge of the car rentals . I can’t stress that enough . If it wasn’t for Tony I would not return . He changed my mind of going back . To top it off he found my remote starter remote that I lost and went above and beyond . Great guy that you can trust ! Very happy with his service. That’s how customers should be treated . The manager Jerry was great to deal with as well . Very professional and polite .Not like the manager for the car rentals . Never been treated so bad and been disrespected . I’m not sure how he even has a job there dealing with the public . More