Back

Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,354 Reviews

1,354 Reviews of Arlington Heights Ford - Service Center

Sort by
August 23, 2022

Tony in service is a pleasure to deal with. He's a straight shooter. No beating around the bush with him. More

by BHaupt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

August 22, 2022

Great service and completed in a timely manner the dealer and staff never let me down, thanks again More

by expedition
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Aug 25, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

August 19, 2022

Good and quick service. In and out fast. Very very very very very very efficient More

by Jezimmer5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

August 19, 2022

I gladly go out of my way to visit Tony at Arlington Heights Ford. Can’t recommend highly enough. Always friendly and honest. They care, and it shows. More

by drewgd@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

August 19, 2022

The service reps at AH Ford are some of the best! A special thank you to Anthony Velasco for always taking great care of me when I come in for service! More

by dwelbel73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Velasco
Aug 24, 2022 -

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

August 19, 2022

Excellent service. Service manager is outstanding. Got in 1st time for an oil change and got out in less then an hour. I have been coming there for many years More

by midwest.livery@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

August 18, 2022

Terrible Service department. Dropped it off for spark plug replacement and an oil change. 3 weeks later I get told I need a new diesel motor and charged for a diagnostic I never More

by Ogerr46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Hood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Arlington Heights Ford responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Arlington Heights Ford Team

August 18, 2022

Where do I begin with the Quick Lane Dynamic Duo of Lou and Tony?! Wonderful customer service, little wait time to get my car back, friendly faces, and of course I feel safer driver my car knowing these tw More

by emmabueso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Velasco
Aug 23, 2022 -

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air! The members of the team you have mentioned are truly invaluable assets and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

August 15, 2022

The staff is the best and they explain very well what your vehicle needs.thanks More

by Jesushuizar5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

August 15, 2022

Mike was great to work with! He was very helpful when I got my tired rotated & oil change. I appreciate his professionalism More

by MPerrault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Arlington Heights Ford responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Mike was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Arlington Heights Ford Team

...
53
...