Arlington Heights Ford - Service Center

I've been a customer of this dealership for nearly 20 years even though I have a Ford dealership in my town. Being that I worked for 35 years in nearby Wheeling it was always convenient and I was happy years even though I have a Ford dealership in my town. Being that I worked for 35 years in nearby Wheeling it was always convenient and I was happy with each car I purchased as well as services needed. Service Advisors and staff are always courteous and listen to any concerns I may have. More

Thank you for the excellent service and explanation of service today. My salesman Rich went out of his way to make sure I was taken care of in the service department. Lou did a great job clarifying what m service today. My salesman Rich went out of his way to make sure I was taken care of in the service department. Lou did a great job clarifying what maintenance needed to be done and costs involved. My vehicle was serviced in a timely matter as well. Bonus - lobby coffee selection was fantastic!! More

Everyone is always very nice and helpful. victor got my car ready with no problems victor got my car ready with no problems More

Tony Velasco always takes the best care of me when I come in for service! Thank you sir! in for service! Thank you sir! More

Anthony was very responsive and immediately started the process to have my car looked at. Service was quick and efficient. Great customer service as well. process to have my car looked at. Service was quick and efficient. Great customer service as well. More

We literally have 80,000 vehicles in our fleet. so i deal with several hundred dealerships through the year. It's a nice especially in this rather trying times to work with a dealership as a partne so i deal with several hundred dealerships through the year. It's a nice especially in this rather trying times to work with a dealership as a partner rather than an adversary. Warm professional transaction. More

Excellent and prompt service. Fast turn around time with ordering parts. Thank you Tony. Great service. Fast turn around time with ordering parts. Thank you Tony. Great service. More

Service advisor Anthony Velasco goes above and beyond for his customers, my interaction with him was by far the best experience I’ve ever had at this dealership. his customers, my interaction with him was by far the best experience I’ve ever had at this dealership. More

As always, great, professional, trouble free service dealing with Tony! I will be back for all my service appointments dealing with Tony! I will be back for all my service appointments More

Found personnel very friendly and service oriented. Found my issue and got me a rental as I needed one cause I have a dementia husband at home. Thank you. Found my issue and got me a rental as I needed one cause I have a dementia husband at home. Thank you. More