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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,354 Reviews
Call Service Center (847) 481-0533

1,354 Reviews of Arlington Heights Ford - Service Center

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November 29, 2022

Always great customer service from service to cashier to Jerry service Mgr to Jesus Sanchez More

by Du0000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Sanchez Sales
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Dec 01, 2022 -

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

November 22, 2022

Mike kept me updated on the status of my car repair and was very helpful. More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

November 18, 2022

I have purchased several cars from AH Ford and even with the difficult times Mike Waddle has really but forth real positive effort in fixing a Ford problem. More

by RPink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

November 18, 2022

Anthony was very personable and easy to work with. I hope he is able to help again the next time I need work on my car. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
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Nov 23, 2022 -

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air, Laura! Anthony is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

November 14, 2022

Our service advisor, Tony Wojciechowski, kicked butt. He handled all the details and got all the needed parts plus tires to the shop ahead of our visit - then got us in and out in half a day. We apprecia More

by Jack Swinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

November 11, 2022

Very prompt and thorough Thank you again for your service The car runs great again More

by Kcojep@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

November 11, 2022

Mike Waddle's professionalism and commitment to work through a complex issue with an out-of-state Ford Lincoln dealership to resolve significant repairs related to a recent vehicle purchase should be re More

by Mark Helbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Hood
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Nov 16, 2022 -

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

November 10, 2022

Was very helpful could smile a little and be little bit more friendly but services was ok More

by Markesha keefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike waddle and tony
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Nov 15, 2022 -

Arlington Heights Ford responded

Markesha, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

November 08, 2022

Victor did a great job of completing my needed services, and kept me informed as things progressed. More

by dwberkow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Arlington Heights Ford responded

Thank you so much! Victor is a valuable member of our team. Thank you for the kind words. Sincerely, The Arlington Heights Ford Team

November 07, 2022

Arlington Heights Ford provides a professional services, very quick service and price are affordable. Service advisor Victor are the best. More

by Apelc.waw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

Arlington Heights Ford responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Arlington Heights Ford Team

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