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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,268 Reviews

1,268 Reviews of Arlington Heights Ford - Service Center

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December 03, 2022

I can always count on AH Ford for service. I've been going there over the years and get reliable care for my vehicles, time and again. The new process and nice waiting room is even smoother. More

by Hat Trick Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Arlington Heights Ford responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Arlington Heights Ford Team

December 03, 2022

Great attitude, quick turnaround time, and fair pricing. The guys at AH Ford hit the "Trifecta" of any quality service department. I would definatly recommend them to anyone looking for service work! Great More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Juarez
Dec 07, 2022 -

Arlington Heights Ford responded

We truly appreciate you taking the time to write about your experience at our service department, Teddy! Sincerely, The Arlington Heights Ford Team

December 03, 2022

Mike did a great job helping me pick out the right tire for my Ford Edge. I can’t wait to see how they do this winter. More

by darrelt12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Arlington Heights Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! Sincerely, The Arlington Heights Ford Team

December 01, 2022

Had my 7 year old battery tested at AHFORD Anthony Wojciechowski my service tech recommended a new battery he ordered the battery had it installed under an hour when it came time to pay i had enough More

by mike n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Arlington Heights Ford responded

Mike, thank you for your loyalty to our dealership and for taking the time to write this review. Sincerely, The Arlington Heights Ford Team

November 29, 2022

Always great customer service from service to cashier to Jerry service Mgr to Jesus Sanchez More

by Du0000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Sanchez Sales
Dec 01, 2022 -

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

November 22, 2022

Mike kept me updated on the status of my car repair and was very helpful. More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

November 18, 2022

I have purchased several cars from AH Ford and even with the difficult times Mike Waddle has really but forth real positive effort in fixing a Ford problem. More

by RPink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

November 18, 2022

Anthony was very personable and easy to work with. I hope he is able to help again the next time I need work on my car. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Nov 23, 2022 -

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air, Laura! Anthony is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

November 14, 2022

Our service advisor, Tony Wojciechowski, kicked butt. He handled all the details and got all the needed parts plus tires to the shop ahead of our visit - then got us in and out in half a day. We apprecia More

by Jack Swinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

November 11, 2022

Very prompt and thorough Thank you again for your service The car runs great again More

by Kcojep@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

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