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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,268 Reviews
Call Service Center (847) 481-0533

1,268 Reviews of Arlington Heights Ford - Service Center

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March 25, 2023

The service was quick and the service writer was very attentive to my needs during visit and especially a followup phone call... More

by smoodywp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

March 24, 2023

Quick and service as usual. I was under a time constraint and Mike handled everything accordingly. More

by Jh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

March 23, 2023

After arriving at the dealership everyone was friendly and professional. Service was efficient and quick. More

by nmdales22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
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Mar 28, 2023 -

Arlington Heights Ford responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Arlington Heights Ford Team

March 23, 2023

I had a unique problem with my Ford transit. Kenny worked with me and stayed with me to make sure the job was done correctly and done the right The first time. he really showed that he cares for More

by mark.kasberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
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Mar 28, 2023 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

March 23, 2023

This dealership prioritizes excellence. I’ve been to many dealerships for oil changes throughout the years, and Arlington Heights Ford is levels above the rest! More

by Leawatkins24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Velasco
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Mar 28, 2023 -

Arlington Heights Ford responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Arlington Heights Ford Team

March 22, 2023

The service department was helpful and respectful. Highly recommend this dealership for your service needs. More

by bobbyberk
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2023 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

March 22, 2023

This Arlington Heights Ford dealership And Tony W Always do a great job and have for the last 15 years. I would not hesitate to recommend them. john f. 3,22,23 More

by john fed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Velasco
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Mar 27, 2023 -

Arlington Heights Ford responded

John, we cannot thank you enough for your wonderful review of Arlington Heights Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Arlington Heights Ford Team

March 21, 2023

They know their stuff. They were fast and efficient. My 10yo car runs like new because they keep it ship shape (or car shape) More

by Vogelmort
Recommend Dealer
Yes
Employees Worked With
Justin Barret
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Mar 24, 2023 -

Arlington Heights Ford responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Arlington Heights Ford Team

March 18, 2023

The service reps are very nice and explain what service is needed. They also give the breakdown of the prices for the services. More

by gnowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Juarez
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Mar 22, 2023 -

Arlington Heights Ford responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Arlington Heights Ford special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Arlington Heights Ford Team

March 18, 2023

The lady who scheduled my appointment was very kind and accommodating. The oil change was done quick. More

by monika0902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Report | Print
Mar 22, 2023 -

Arlington Heights Ford responded

Monika, thank you for sharing this great feedback with us. We feel our service department is what makes Arlington Heights Ford special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Arlington Heights Ford Team

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