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Arlington Heights Ford - Service Center
Arlington Heights, IL
1,347 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,347 Reviews of Arlington Heights Ford - Service Center
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October 04, 2023
My service team of Lou, Ikram and Lance, transmission specialist, were great. Lance properly diagnosed my transmission issue and made the repairs were completed in a timely manner. Lou and Ikram worked specialist, were great. Lance properly diagnosed my transmission issue and made the repairs were completed in a timely manner. Lou and Ikram worked together and arranged my rental and kept me informed. Thanks for your efforts. More
by Dan P
October 02, 2023
Great customer service I was helped right away and service was done when promised I will be returning for all my service needs on my vehicle service was done when promised I will be returning for all my service needs on my vehicle More
by Dealer192004
October 02, 2023
very polite and a professional dealership. My appointment was honored and was pleased with the quick turnaround. My appointment was honored and was pleased with the quick turnaround. More
by hector.quinones
Employees Worked With
September 29, 2023
Lou was friendly and did not try to upsell me things I didn’t want or need. Prepared me for air filter next oil change and keep my eyes on the tires. Very professional and trustworthy. Excellent! didn’t want or need. Prepared me for air filter next oil change and keep my eyes on the tires. Very professional and trustworthy. Excellent! More
by loonman
Employees Worked With
September 27, 2023
Fast and easy oil change. Information about needed device. Great price. Will use your service again. Information about needed device. Great price. Will use your service again. More
by drfnkdan
Employees Worked With
September 23, 2023
Lou Alfonso was great to work with. Got me in and out in about an hour and didn't try and push a bunch of extra service. Got me in and out in about an hour and didn't try and push a bunch of extra service. More
by B-Mac
September 21, 2023
Excellent service. I was updated throughout the service process. Jerry and Mike were friendly and professional. Car was returned washed and vacuumed clean. Highly recom I was updated throughout the service process. Jerry and Mike were friendly and professional. Car was returned washed and vacuumed clean. Highly recommend for service. More
by Jrm
September 21, 2023
The ease of working with Service Advisors, Victor Villanueva, and Anthony Wojciechowski was exceptional. The service was courteous, efficient and timely. Villanueva, and Anthony Wojciechowski was exceptional. The service was courteous, efficient and timely. More
by drutherford7
September 19, 2023
excellent customer service, answered and resolved the problem with my vehicle, a very honest and kind person. THANK YOU problem with my vehicle, a very honest and kind person. THANK YOU More
by mendezbarato3
Employees Worked With
September 16, 2023
The service was perfect. I dealt with John and he was very efficient in providing updates on my car issues. The service was complete the same day while I waited. John looked I dealt with John and he was very efficient in providing updates on my car issues. The service was complete the same day while I waited. John looked into my rewards and provided me with an update on my rewards. He was awesome!!! More
by msmarescoleman
Employees Worked With
The new guy john
