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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,289 Reviews

1,289 Reviews of Arlington Heights Ford - Service Center

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June 26, 2023

Great and quick service! No appointment but they got me right in and did my oil change. More

by tfries21
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Arlington Heights Ford responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Arlington Heights Ford Team

June 25, 2023

Prompt and quality service. Tony was very helpful and getting me "The Works" oil change done in a timely manner. Good service at a great price. Arlington Ford, please continue More

by JC7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Arlington Heights Ford responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, The Arlington Heights Ford Team

June 25, 2023

Excellent communication on the service requested. Vehicle was ready when promised. Will use AHF again. More

by AWD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Arlington Heights Ford responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Arlington Heights Ford Team

June 24, 2023

For me an outstanding service center is paramount for my willingness to engage with a dealership. The Service-Team that AH Ford has created, retained, and grown does not disappoint. During service the energ More

by jfrei42
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician 'Scott'
Jun 28, 2023 -

Arlington Heights Ford responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Arlington Heights Ford Team

June 23, 2023

Luigi went above to find the problem before he returned the car to us. thank you More

by erob75
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Arlington Heights Ford responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Arlington Heights Ford Team

June 23, 2023

Came in for an oil change and saw Elliot in the lounge. Elliot instantly came to follow-up on my car purchase and find out if I needed anything else. Always so helpful! More

by Slkosmen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that Elliot could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

June 22, 2023

Everything went according to plan in a timely fashion. My instructions about the oil change where followed to the letter. More

by peter jackson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

June 20, 2023

This dealership was great, they understood the needs of my car and explained to me without being pushy. Kenny and his team were very helpful! More

by Sarahknight7994
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kenny Holiday
Jun 23, 2023 -

Arlington Heights Ford responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Arlington Heights Ford Team

June 15, 2023

Very prompt, knowledgeable and courteous. Excellent service and explained everything that was being done on the car. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Arlington Heights Ford responded

Thanks for your awesome review, J! We're very happy to hear that our team was of such great help to you. We take pride in our customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Ford Team

June 15, 2023

Very friendly and supportive staff. Service advisor based work order on current mileage and then reviewed previous work and made adjustments as the vehicle is used infrequently. More

by wkrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

Jun 21, 2023 -

Arlington Heights Ford responded

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