Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Arlington Heights Ford - Service Center
Arlington Heights, IL
1,239 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,239 Reviews of Arlington Heights Ford - Service Center
Sort by
April 13, 2023
My experience with service was a great one. The team was quick, and service was great. The team was quick, and service was great. More
by Dzarate00
Employees Worked With
Helpful April 11, 2023
Lou was great in the service of my car and took the time help me. Thanks Lou. help me. Thanks Lou. More
by Benjaminjchow
Employees Worked With
April 11, 2023
The service department at Arlington Heights Ford was amazing. I had an issue with my car (which only has 15K miles on it). Ford (corporate) refused to pay for it even though it was a known issue. Jerry amazing. I had an issue with my car (which only has 15K miles on it). Ford (corporate) refused to pay for it even though it was a known issue. Jerry the service director wouldn't take that as an answer. He fought for me and got my issue covered completely. He was amazing to work with. He was so genuine and actually wanted to help me. He could have easily said "Sorry, Ford said it's not covered" and moved on with his day. But he didn't. He went up the chain and he got my issue resolved. I am very grateful to Jerry and his whole staff. I don't write reviews often, but I felt in necessary in this case since he went so far above and beyond to help me get my issue resolved. Lou was great as well. Good communication, and got the work done really fast! More
by Wendy
April 07, 2023
The service manager is always nice and makes sure you are taken care of! I always get my oil change here. Easy to make appointments and they get you in and out in a reasonable amount of time taken care of! I always get my oil change here. Easy to make appointments and they get you in and out in a reasonable amount of time More
by Sarah.n.hennessy
Employees Worked With
Anthony Velasco
April 06, 2023
Tony and his team did a great job servicing my vehicle. Really appreciate the ease with regard to maintenance. Will definitely come back for my car's future needs. Really appreciate the ease with regard to maintenance. Will definitely come back for my car's future needs. More
by Jenny
Employees Worked With
Other Employees :
Anthony Velasco, Kevin Juarez
April 06, 2023
Anthony Wojciechowski is the best service advisor. He was very thorough and detailed. He will kindly advise any silly questions or concerns. My Mechanic Alex was also very kind and will not hesitate t He was very thorough and detailed. He will kindly advise any silly questions or concerns. My Mechanic Alex was also very kind and will not hesitate to offer any help. Arlington Heights Ford just became my favorite dealership today. More
by Carguy00
Employees Worked With
April 06, 2023
I currently own my second F150 purchased at AH Ford. I have always had excellent experiences with both the sales and service teams. Their communication is top shelf. I have always had excellent experiences with both the sales and service teams. Their communication is top shelf. More
by dennisrickey
Employees Worked With
Justin
April 01, 2023
The Service Advisor, Luigi Alfano, was friendly and knowledgeable. The waiting room was clean and comfortable. I will go back to Arlington Heights Ford for my next oil change. knowledgeable. The waiting room was clean and comfortable. I will go back to Arlington Heights Ford for my next oil change. More
by 2019 Ford Edge Titanium
Employees Worked With
