Arlington Heights Ford - Service Center

It was a pleasure bringing my car in for The Works. John Burzawa was courteous and kept me apprised of progress and answered all my questions. I requested the multi point inspection report which he r John Burzawa was courteous and kept me apprised of progress and answered all my questions. I requested the multi point inspection report which he reviewed with me at the conclusion of the appointment. More

fast and excellent customer service . Very friendly , car was clean and received a service summary. Very friendly , car was clean and received a service summary. More

My service team of Lou, Ikram and Lance, transmission specialist, were great. Lance properly diagnosed my transmission issue and made the repairs were completed in a timely manner. Lou and Ikram worked specialist, were great. Lance properly diagnosed my transmission issue and made the repairs were completed in a timely manner. Lou and Ikram worked together and arranged my rental and kept me informed. Thanks for your efforts. More

very polite and a professional dealership. My appointment was honored and was pleased with the quick turnaround. My appointment was honored and was pleased with the quick turnaround. More

Great customer service I was helped right away and service was done when promised I will be returning for all my service needs on my vehicle service was done when promised I will be returning for all my service needs on my vehicle More

Lou was friendly and did not try to upsell me things I didn’t want or need. Prepared me for air filter next oil change and keep my eyes on the tires. Very professional and trustworthy. Excellent! didn’t want or need. Prepared me for air filter next oil change and keep my eyes on the tires. Very professional and trustworthy. Excellent! More

Fast and easy oil change. Information about needed device. Great price. Will use your service again. Information about needed device. Great price. Will use your service again. More

Lou Alfonso was great to work with. Got me in and out in about an hour and didn't try and push a bunch of extra service. Got me in and out in about an hour and didn't try and push a bunch of extra service. More

Excellent service. I was updated throughout the service process. Jerry and Mike were friendly and professional. Car was returned washed and vacuumed clean. Highly recom I was updated throughout the service process. Jerry and Mike were friendly and professional. Car was returned washed and vacuumed clean. Highly recommend for service. More

The ease of working with Service Advisors, Victor Villanueva, and Anthony Wojciechowski was exceptional. The service was courteous, efficient and timely. Villanueva, and Anthony Wojciechowski was exceptional. The service was courteous, efficient and timely. More