Arlington Heights Ford - Service Center

The customer service and quality of work at AHFord is exceptional in every way. Jessica and Lou took a difficult situation and made it so easy for me. I am so appreciative! exceptional in every way. Jessica and Lou took a difficult situation and made it so easy for me. I am so appreciative! More

Service was thorough and quick. Great service! Made sure everything was looked over nothing less Great service! Made sure everything was looked over nothing less More

Great dealer and great service. Easy to have a business with Arlington Heights Ford. Thanks Easy to have a business with Arlington Heights Ford. Thanks More

I was very happy with the service department on my recall trip. Michael was very good and took care of the car in less than 3 hours. trip. Michael was very good and took care of the car in less than 3 hours. More

Always a pleasure to deal with the service staff - they are all friendly, helpful and professional. I feel that they look out for my safety and my car's health! are all friendly, helpful and professional. I feel that they look out for my safety and my car's health! More

Absolute best service department. Employees completely committed to delivering excellent service, knowledgeable about their products. Employees completely committed to delivering excellent service, knowledgeable about their products. More

Victor was the best. Very organized and conscientious all the way through . He even offered to drive my car inside for pick up as it was snowing and he could see I was a Very organized and conscientious all the way through . He even offered to drive my car inside for pick up as it was snowing and he could see I was a year or two over 65 (well maybe more than a year or two). Work was done in an amazingly short time More

Zack was very welcoming right from the start. He patiently listened to all of my questions with good answers and solutions. He even brought into the shop to talk to the tech. He is no my go to fo He patiently listened to all of my questions with good answers and solutions. He even brought into the shop to talk to the tech. He is no my go to for future appointments. More

The hard work and professionalism was apparent from the get go. The Ford team found the problem my focus was having and got the parts needed to fix it faster than I could have imagined. get go. The Ford team found the problem my focus was having and got the parts needed to fix it faster than I could have imagined. More

I would just like to express my gratitude for the help that Luigi Alfano gave to myself and my son Jacob English during a very uncertain episode with his 2017 Ford escape. Luigi was very consistent and ca that Luigi Alfano gave to myself and my son Jacob English during a very uncertain episode with his 2017 Ford escape. Luigi was very consistent and caring during the process of a third-party warranty issue. He was helpful at keeping us informed, and providing us with needed information and help with the engine replacement and repairs, He also helped with new tires and other repairs that needed to be made. I appreciate Arlington Heights Ford consistent customer service, and help now and in the past. - [ ] Once again, Luigi was very consistent, helpful, and made us feel as though we were alone during a time where the third-party warranty could’ve been very difficult to navigate. Sincerely, Thomas and Jacob English More