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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,349 Reviews

1,349 Reviews of Arlington Heights Ford - Service Center

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April 25, 2025

We brought our Expedition in to have the power control module reprogrammed. The scheduler made the appointment exactly as we requested. Lou Alfano greeted us promptly and arranged to have the work done. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Mike W. always takes car of our vehicles; I only ask for him. We trust our 2018 F150 and my 2021 Explorer to him. He is honest and friendly. Thanks for your More

by Bill DeSalvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Patronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Jacobson
April 17, 2025

I brought my car to Arlington Heights Ford today for an oil change covered by my maintenance plan, and the work was completed with quality. More

by Kmarrese57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Very nice people to deal with. The service is good, and it’s nice to see the same people helping. More

by Eredinger29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

I like to drop my car off for an oil change while I am working. Oil change and multipoint inspection is always done promptly. More

by v
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

As always, service was excellent. I'm always able to drop my car off without an appointment, and they fit me in the same day. It's hard to make an appointment since my husband is disa More

by frn11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Very professional and courteous service. We’ve always enjoyed our long term relationship with this dealer. More

by TL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

Jerry took care of me and was very professional. Everyone is service was friendly and they handled my car with care. Highly recommend! More

by kelleyryan98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Always professional friendly service at a fair price! My wait times are always very minimal. Mike Waddle is one of the very best service managers! More

by Jerry V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Pleased with service and time to get work done. Manger was very good at explaining work to be done and cost More

by lbouch5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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