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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,357 Reviews

1,357 Reviews of Arlington Heights Ford - Service Center

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May 31, 2025

I called and made an appointment. They took me in right away, and I was in and out of there with oil, change, inspection, rotating tighterinspection rotating of tires within an hour. More

by Haytherejud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Latag-Ebreo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Mike in service took great care of me in a timely manner. I will definitely be looking for him next time I’m in. More

by Dusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Always great service and experience. Customer since 2004 and 3 car purchases over the years from Arlington Heights Ford. More

by kleinx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John R. Burzawa
May 22, 2025

The service team was great. My repair was completed on time. Mike Waddle, the service manager was great in helping me get a rental car, explaining what the issue with the car wa More

by jwasher711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Great customer service as always. Special thanks to Mike Waddle for going above and beyond helping fix the problems. More

by PP audi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Best Ford dealer in the area. Quick and easy service. Lounge area with food and drink More

by wcp1397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Had my car serviced today and cannot say enough about my experience! The pick up and delivery of my car was awesome! Always recommend this Dealership whenever I get the chance! More

by Kbsdoruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Prompt professional, and courteous. Reported condition and made recommendation as needed. Left today a satisfied customer. More

by johngolko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Burzawa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Wojciechowski
April 25, 2025

We brought our Expedition in to have the power control module reprogrammed. The scheduler made the appointment exactly as we requested. Lou Alfano greeted us promptly and arranged to have the work done. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Mike W. always takes car of our vehicles; I only ask for him. We trust our 2018 F150 and my 2021 Explorer to him. He is honest and friendly. Thanks for your More

by Bill DeSalvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Patronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Jacobson
1
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