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Arlington Heights Ford
Arlington Heights, IL
5,617 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,617 reviews
May 14, 2021
I met jesu in Ford Arlington Heights he was a good friend and kind sales representative for Ford I will recommend him to my family and kind sales representative for Ford I will recommend him to my family More
by Miriam
Employees Worked With
May 14, 2021
This is not the first car I purchased from AH Ford, and when you come in you’ll find out why. The staff makes you feel like part of the family, listening to your needs for the right vehicle then making t when you come in you’ll find out why. The staff makes you feel like part of the family, listening to your needs for the right vehicle then making the purchase process painless. I’ve only used service a couple of times, but each time the treatment was the same as in sales. If you’re looking for a car, you won’t be disappointed. More
by det0391
Employees Worked With
Justin in Sales., Frank White
May 14, 2021
Excelente servicio de Jesús Sánchez quien quiera un carro nuevo o usado pase por Arlington heights Ford y pregunte por Jesús Sánchez para recibir el mejor servicio nuevo o usado pase por Arlington heights Ford y pregunte por Jesús Sánchez para recibir el mejor servicio More
by Sr862134@gmail.com
Employees Worked With
May 14, 2021
I worked with Sam a 32 year veteran with good old fashion quality customer service. I truly appreciate working with him and would highly recommend him for your future purchase quality customer service. I truly appreciate working with him and would highly recommend him for your future purchase More
by Frustrated Customer
May 14, 2021
Amazing service!! Jesus Sanchez got us exactly what we needed! Come see him if you need a vehicle:) we highly recommend this company. Clean, polite, and a great selection! needed! Come see him if you need a vehicle:) we highly recommend this company. Clean, polite, and a great selection! More
by Wendy
May 14, 2021
Jesus really met all of our expectations. My father owns Ford dealerships that are far from here so I ended up getting A vehicle from them actually two vehicles from them in the last two years and we moved Ford dealerships that are far from here so I ended up getting A vehicle from them actually two vehicles from them in the last two years and we moved far away and let me just say we decided to take the commute just to get a car from them again because they are so honest and easy to work with Jesus has honestly been one of the best salesman I’ve ever worked with. More
by christieo
Employees Worked With
May 13, 2021
When I first when in I was worried because mechanics usually take advantage of women but everyone was very nice to me and very helpful. usually take advantage of women but everyone was very nice to me and very helpful. More
by vshan99
May 13, 2021
Happy with Brake Control install on my Ranger. Tested with my Trailer and all seems well. Install tech did neat and clean install. Thank You with my Trailer and all seems well. Install tech did neat and clean install. Thank You More
by moabrks
May 13, 2021
The sales and service departments are always top notch and easy to work with. They are very friendly and listen to ensure I buy the perfect car for my needs at the time. and easy to work with. They are very friendly and listen to ensure I buy the perfect car for my needs at the time. More
by granthanson
Employees Worked With
John Guido
May 13, 2021
Went to Ford dealership to see Elliott Reichel, my moms step brother, to help me look for a car after graduating from college. I just started a new job and he was very helpful in finding a car I love and m step brother, to help me look for a car after graduating from college. I just started a new job and he was very helpful in finding a car I love and more importantly, can afford. More
by Maxrkupfer4
Employees Worked With
