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Arlington Heights Ford
Arlington Heights, IL
5,430 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,430 reviews
February 10, 2021
I went into Arlington Heights Ford and was greeted by Elliot. Elliot was very personable and I had a great time with him. It was a very clean process with no hidden fees at all. cool guy. Go see Elliot! Elliot. Elliot was very personable and I had a great time with him. It was a very clean process with no hidden fees at all. cool guy. Go see Elliot! More
by Mo.Batayneh
February 07, 2021
Took my Escape in for the rear camera recall. Jerry Hood greeted us and everything went well. Jerry makes the service department an excellent place. Also spoke with Sam Vasco and bought a used truck. Sam kn greeted us and everything went well. Jerry makes the service department an excellent place. Also spoke with Sam Vasco and bought a used truck. Sam knows his stuff and always a pleasure to work with. Worked with Frank White, who is fairly new in finance and he is a great asset to AH Ford. All three are wonderful professional people. More
by Mary
February 06, 2021
Very friendly customer service! :) Fast and Efficient service as well. The employee who was helping me was very friendly and was extremely kind as well. service as well. The employee who was helping me was very friendly and was extremely kind as well. More
by pmaterko
Employees Worked With
David Villadonga
February 05, 2021
I would highly recommend Elliot and the whole team at Arlington Heights Ford! Elliot is one of the best salesman I have ever worked with. Thank you for making my car buying experience even better Elliot! Arlington Heights Ford! Elliot is one of the best salesman I have ever worked with. Thank you for making my car buying experience even better Elliot! More
by bowe470
February 04, 2021
I have been using Arlington Heights Ford for over 10 years. Always received prompt courteous service and honest information about my vehicles. I have recommended their service department to many friends years. Always received prompt courteous service and honest information about my vehicles. I have recommended their service department to many friends and family. Great dealership to do business with. More
by pteipel
Employees Worked With
David Villadonga
February 02, 2021
I appreciate the personal attention to what was wrong with the truck and the following up that came with that, I will be coming back for service. with the truck and the following up that came with that, I will be coming back for service. More
by Grteagle1
Employees Worked With
January 31, 2021
*Ask for Elliot*Drove over an hour to this dealership *Ask for Elliot* Drove over an hour to this dealership for the great price on a vehicle and the reviews this place had. Definitely worth the drive! A *Ask for Elliot* Drove over an hour to this dealership for the great price on a vehicle and the reviews this place had. Definitely worth the drive! Awesome, Swift, Easy, Honest, and soo much more compliments to add. I was surprised to see a perfect 5 start rating on a Salesman named Elliot but when I worked with him to get my car I will give him a 5 stars on top of his Many other 5 star reviews. My recommendations are to Request Elliot at this dealership and you will have the most shockingly satisfying experience on your car purchase. More
by Mannyh7
Employees Worked With
January 30, 2021
Thank you for getting my oil change done quickly and For finding the oil leak that was leaking from the oil filter. I will definitely be back again. finding the oil leak that was leaking from the oil filter. I will definitely be back again. More
by Toddwmitch
Employees Worked With
January 30, 2021
The entire staff at AHF made the vehicle service visit a relaxing, easy, COVID Safety in mind excellent one as they all were fantastic and easy to ask/ answer questions, speak to, and always checking on cus relaxing, easy, COVID Safety in mind excellent one as they all were fantastic and easy to ask/ answer questions, speak to, and always checking on customers.Thank you Mike & Deb..!! More
by manybadges
January 28, 2021
Work was done quickly. Car came back spotless. Long time customer. Dealing with Mike Waddle was a true pleasure as it is with the other members of the service department. As a senior citizen, They're patien customer. Dealing with Mike Waddle was a true pleasure as it is with the other members of the service department. As a senior citizen, They're patience is appreciated. More
by jarhead209
Employees Worked With
