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Arlington Heights Ford
Arlington Heights, IL
5,318 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,318 reviews
November 27, 2020
ALWAYS GREAT CUSTOMER SERVICE & VERY PLEASANT STAFF FEELING .LIKE A VALUED CUSTOMER, WILL; CONTINUE TO COME BACK FOR SERVICE AND POSSIBLY BUY NEW CAR AS WELL FROM THEM FEELING .LIKE A VALUED CUSTOMER, WILL; CONTINUE TO COME BACK FOR SERVICE AND POSSIBLY BUY NEW CAR AS WELL FROM THEM More
by GNATEP
Employees Worked With
SPIRO
November 27, 2020
The car buying process with Elliot Reichel was incredibly smooth from start to finish. We appreciate all of his help and are very excited about our new car! smooth from start to finish. We appreciate all of his help and are very excited about our new car! More
by mmalone61
Employees Worked With
November 27, 2020
Very friendly staff and good service overall salesman is very friendly and professional working with you. Super funny professional and hopefully we can come again very friendly and professional working with you. Super funny professional and hopefully we can come again More
by mannyn13@yahoo.com
Employees Worked With
November 27, 2020
The whole staff was very welcoming and easy to work with. Elliot in sales provided a great experience and made the process smooth and easy! A+ Elliot in sales provided a great experience and made the process smooth and easy! A+ More
by bribin
Employees Worked With
November 26, 2020
I’m originally from Illinois, and I travel to different Midwest states a lot and from time to time. Whenever possible I get my Vehicle serviced at AH Ford. They are always very kind, professional, and get Midwest states a lot and from time to time. Whenever possible I get my Vehicle serviced at AH Ford. They are always very kind, professional, and get you in and out efficiently. Highly recommend working with David as your service advisor More
by Jordan S
Employees Worked With
David Villadonga
November 26, 2020
Steve treated me really well and took good care of My Ford Escape. My vehicle was picked up my me and delivered back to me. Ford Escape. My vehicle was picked up my me and delivered back to me. More
by Sam Resch
November 25, 2020
Hands down always the best service when I come to Arlington Heights Ford! They treat you like family. Elliott was a huge help when helping me find my next ride! Arlington Heights Ford! They treat you like family. Elliott was a huge help when helping me find my next ride! More
by Kristenlarak
Employees Worked With
November 25, 2020
I know every time I come into Ford that I am going to be taken care of and I don’t have to worry about anything. The service here is top notch! 10/10 would recommend Arlington Heights Ford every time. taken care of and I don’t have to worry about anything. The service here is top notch! 10/10 would recommend Arlington Heights Ford every time. More
by Greg Kay
Employees Worked With
November 24, 2020
The staff I spoke to were very helpful and willing to figure out the best easy to service my vehicle. It was very nice they were able to pickup my vehicle and return it when the service was complete. figure out the best easy to service my vehicle. It was very nice they were able to pickup my vehicle and return it when the service was complete. More
by afriis3
Employees Worked With
Steve Verhagen, Sandra Munoz
