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Arlington Heights Ford
Arlington Heights, IL
5,608 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,608 reviews
May 13, 2021
Went to Ford dealership to see Elliott Reichel, my moms step brother, to help me look for a car after graduating from college. I just started a new job and he was very helpful in finding a car I love and m step brother, to help me look for a car after graduating from college. I just started a new job and he was very helpful in finding a car I love and more importantly, can afford. More
by Maxrkupfer4
Employees Worked With
May 13, 2021
Elliott was John made the car buying process easy and fast for a new car buyer. My family has only bought cars from here, recommended highly fast for a new car buyer. My family has only bought cars from here, recommended highly More
by joepoz1964
May 12, 2021
Came in looking for a transit, was approached by elliot we were able to look at a 2016 transit exactly what we needed to expand our business. we were able to look at a 2016 transit exactly what we needed to expand our business. More
by Erik22
May 12, 2021
Has always been my preference for our auto service. I feel I have a great repour with the staff at Arlington Ford. Have always been treated as a VIP. feel I have a great repour with the staff at Arlington Ford. Have always been treated as a VIP. More
by rjreczek
May 12, 2021
Arlington Heights Ford is top notch. They have the best service department. Victor has helped us numerous times when we have standard maintenance performed on our Ford Fusion. Thank you to Victor. service department. Victor has helped us numerous times when we have standard maintenance performed on our Ford Fusion. Thank you to Victor. More
by donstockguy1
Employees Worked With
May 11, 2021
Our second time with this salesman. He is easy to work with. Manny Guerrero from Nicaragua is a good citizen working at AH Ford in Arlington Hts IL with. Manny Guerrero from Nicaragua is a good citizen working at AH Ford in Arlington Hts IL More
by judyarenas712
Employees Worked With
Manuel Guerrero
May 09, 2021
Manny was very nice and helpful! He gave us a good deal and answered all of our questions thoughtfully! I would recommend going to Manny if you are buying a Ford! and answered all of our questions thoughtfully! I would recommend going to Manny if you are buying a Ford! More
by Chloe.levien
Employees Worked With
Manuel Guerrero
May 09, 2021
I work with Lonnie Catanese and Jose G and both was a great salesman and been helpful thru my whole process. Would recommend any day. great salesman and been helpful thru my whole process. Would recommend any day. More
by Stephanie.bonarek
May 08, 2021
Always a great place to get reliable service from honest people. I have been going to this dealership ever since Schaumburg(Bob Rohrman) Ford's service department manager lied to me. Since that point in t people. I have been going to this dealership ever since Schaumburg(Bob Rohrman) Ford's service department manager lied to me. Since that point in time (about 11-15 years ago), I have been taking my vehicles to Arlington Heights Ford for my service needs. Keep up the great work! More
by jeffery.wolfe
Employees Worked With
May 08, 2021
Elliott took care of my needs. I live in Michigan and drove to Illinois and the process was extremely smooth. I was in and out very quickly with my new vehicle. drove to Illinois and the process was extremely smooth. I was in and out very quickly with my new vehicle. More
by johnxcapo
