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Arlington Heights Ford
Arlington Heights, IL
5,295 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,295 reviews
November 17, 2020
Very Courteous, friendly and very prompt.Clean and Very Courteous, friendly and very prompt. Clean and comfortable waiting area. Clean shop/ service area. Quick check-in . Quick check out. Clean a Very Courteous, friendly and very prompt. Clean and comfortable waiting area. Clean shop/ service area. Quick check-in . Quick check out. Clean and fresh for a auto service center. More
by George
Employees Worked With
November 17, 2020
I use to buy trucks for my business from Wisconsin, 150 miles from our location. Arlington heights ford was ale to get me the trucks we needed for less then what we were paying at the other dealer. Super e miles from our location. Arlington heights ford was ale to get me the trucks we needed for less then what we were paying at the other dealer. Super easy to work with. More
by alexvm
November 16, 2020
We bought a pre-owned 2018 Ford Edge. The sales rep was very helpful and showed us a few options. We're happy with the purchase. very helpful and showed us a few options. We're happy with the purchase. More
by Jay.clites
Employees Worked With
November 16, 2020
I had a great experience in the service department. David was a pleasure to work with! He made getting my serviced such an easy process. I will definitely ask for him again next time my car needs work. was a pleasure to work with! He made getting my serviced such an easy process. I will definitely ask for him again next time my car needs work. More
by ADS
Employees Worked With
David Villadonga
November 16, 2020
Quick and thorough service. Peace of mind that my vehicle is being taken care of. Will return for my next service requirements to maintain my vehicle. is being taken care of. Will return for my next service requirements to maintain my vehicle. More
by lx2lane
Employees Worked With
David Villadonga
November 15, 2020
Very easy to work with . they appreciate every customer loaners are nice and clean explain everything very easy way.contact you with price and when vehicle is ready to be pick up loaners are nice and clean explain everything very easy way.contact you with price and when vehicle is ready to be pick up More
by Jesse Jonas
November 14, 2020
Service Mgrs are the best. Dealership clean and sanitized. Work completed on Time while I waited. Will continue to come here as long as I own my mustang sanitized. Work completed on Time while I waited. Will continue to come here as long as I own my mustang More
by laurayacovacci
November 13, 2020
I would recommend this dealership to everyone and I already have. Steve and John Jr. were great.. They explained every detail made sure we knew how to operate the remote start system. We will continue already have. Steve and John Jr. were great.. They explained every detail made sure we knew how to operate the remote start system. We will continue to go to them for all our car needs. They treated us very respectfully and made sure everything was clean and safe for us. Thank you for taking such good care of us. More
by ebdarland
November 12, 2020
Very good,friendly service. Everyone is always polite and helpful I would highly recommend your dealership. All the employees from sales to mechanics are wonderful and efficient. helpful I would highly recommend your dealership. All the employees from sales to mechanics are wonderful and efficient. More
by jwarren1236
