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Arlington Heights Ford
Arlington Heights, IL
5,316 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,316 reviews
December 17, 2020
Great, thorough service! Got my vehicle in quickly and dealt with all my concerns. Mike provided updates as needed and the job was done on time and at a fair price. Couldn’t ask for a better experience. dealt with all my concerns. Mike provided updates as needed and the job was done on time and at a fair price. Couldn’t ask for a better experience. More
by primrosejm
Employees Worked With
December 17, 2020
Good job as usually i bought my last couplecars there.So Good job as usually i bought my last couple cars there.So I will continue to get my service there hopefully only a oil change Good job as usually i bought my last couple cars there.So I will continue to get my service there hopefully only a oil change More
by Msovereen
December 16, 2020
We are very happy with our experience at Arlington Heights Ford. Elliot took care of us every step of the way and was a pleasure to work with! Heights Ford. Elliot took care of us every step of the way and was a pleasure to work with! More
by carlyvac
Employees Worked With
December 16, 2020
I'm very happy with the service I received at AHF. Quick and knowledgeable with great people Jerry Hood is the best! I'll be back! and knowledgeable with great people Jerry Hood is the best! I'll be back! More
by Mark
Employees Worked With
December 16, 2020
My service representative was personable and efficient. Good dealership. I will continue to take my car to them, even though it is about 30 miles from the my house, Good dealership. I will continue to take my car to them, even though it is about 30 miles from the my house, More
by Steve
Employees Worked With
Joe Baez, George Sarkisian
December 15, 2020
Always quick turnaround, great service partner for our business. Jerry and Steve are great, and always attentive to our needs. Facility is clean and inviting. business. Jerry and Steve are great, and always attentive to our needs. Facility is clean and inviting. More
by Richard L.
December 13, 2020
The first to help us was Ryan. He was very helpful. Everyone was very helpful. Espically frank that very up front with us with the pricing. Everyone was very helpful. Espically frank that very up front with us with the pricing. More
by eric
Employees Worked With
Ryan Livingston, Frank White
December 13, 2020
Great service, good price, nice peopleJerry Hood is a Great service, good price, nice people Jerry Hood is a great manager I've been doing business with Arlington Heights FORD for 25 years.... Thanks Great service, good price, nice people Jerry Hood is a great manager I've been doing business with Arlington Heights FORD for 25 years.... Thanks More
by regionalrealty
