Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
5,316 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,316 reviews
December 23, 2020
Excellent you could not have asked for better service advisor then the one who help me if I have trouble again with my Ford I want him. didn't work with any of those employee's advisor then the one who help me if I have trouble again with my Ford I want him. didn't work with any of those employee's More
by sjm2263
Employees Worked With
December 23, 2020
Excellent service! Quick, convenient and fair priced! Very friendly staff and I appreciated the COVID-19 procedures in place to keep everyone safe! Great work and thank you! Very friendly staff and I appreciated the COVID-19 procedures in place to keep everyone safe! Great work and thank you! More
by harsha.hegde
Employees Worked With
David Villadonga
December 22, 2020
Have always experienced fast, friendly experiences with sales and service departments. Our family have been long time customers and friends with this organization and its products. sales and service departments. Our family have been long time customers and friends with this organization and its products. More
by ceyeef
December 22, 2020
Elliott is one of the Reason I purchased the car.Funny, Elliott is one of the Reason I purchased the car. Funny, sarcastic good listener, new what I was looking for no BS. Got a fair deal they had the car Elliott is one of the Reason I purchased the car. Funny, sarcastic good listener, new what I was looking for no BS. Got a fair deal they had the car I was looking for. Thanks. More
by DD
Employees Worked With
December 22, 2020
The service is quick and they do quality work. I’ve been coming here for years because they stand behind their work. Keep it up! coming here for years because they stand behind their work. Keep it up! More
by JoelG
December 20, 2020
Mike took care of me everything went good was longer then anticipated I was told over an hour took over 2 hours but good job anticipated I was told over an hour took over 2 hours but good job More
by eric.sipiora
Employees Worked With
December 19, 2020
Elliott was very helpful and he worked hard to find us our perfect car. Overall, great experience and I would highly recommend working with Elliott. our perfect car. Overall, great experience and I would highly recommend working with Elliott. More
by Katrinainfanti
Employees Worked With
December 18, 2020
always a great experience with the staff, especially Jerry Hood. Service area is clean and you can always talk with the staff about the work being done. Jerry Hood. Service area is clean and you can always talk with the staff about the work being done. More
by frankmassi
December 18, 2020
Arlington Heights Ford really helped me find the exact car I was looking for. Ryan was very helpful and easy to contact when it came to getting me up and running with the different features of the car. Th car I was looking for. Ryan was very helpful and easy to contact when it came to getting me up and running with the different features of the car. Thank you guys again! More
by Areporto97
Employees Worked With
Tony Guido, Ryan Livingston
December 18, 2020
Made my car buying experience very easy. I am very happy with my purchase. And will refer anyone looking for honest and trustworthy place to purchase a car. Elliott is the best! with my purchase. And will refer anyone looking for honest and trustworthy place to purchase a car. Elliott is the best! More
by Debbie
Employees Worked With
