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Arlington Heights Ford

Arlington Heights, IL

5.0
5,377 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 5,377 reviews

February 05, 2021

I would highly recommend Elliot and the whole team at Arlington Heights Ford! Elliot is one of the best salesman I have ever worked with. Thank you for making my car buying experience even better Elliot! More

by bowe470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Baez
February 04, 2021

I have been using Arlington Heights Ford for over 10 years. Always received prompt courteous service and honest information about my vehicles. I have recommended their service department to many friends More

by pteipel
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Villadonga
February 02, 2021

I appreciate the personal attention to what was wrong with the truck and the following up that came with that, I will be coming back for service. More

by Grteagle1
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2021

*Ask for Elliot*Drove over an hour to this dealership *Ask for Elliot* Drove over an hour to this dealership for the great price on a vehicle and the reviews this place had. Definitely worth the drive! A More

by Mannyh7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2021

Thank you for getting my oil change done quickly and For finding the oil leak that was leaking from the oil filter. I will definitely be back again. More

by Toddwmitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2021

The entire staff at AHF made the vehicle service visit a relaxing, easy, COVID Safety in mind excellent one as they all were fantastic and easy to ask/ answer questions, speak to, and always checking on cus More

by manybadges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quick Lane: Deb
January 28, 2021

Great service for fixing a leak in my car which was found during an oil change. Mike and team were courteous, efficient and helpful. Thank you. More

by Ditto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

Work was done quickly. Car came back spotless. Long time customer. Dealing with Mike Waddle was a true pleasure as it is with the other members of the service department. As a senior citizen, They're patien More

by jarhead209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

Great service for my oil change -Completed in a timely manner, staff was very courteous and professional. Many precautions were taken with respect to Covid, I felt very safe. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
January 28, 2021

Elliott Reichel was excellent. He was helpful, efficient, and entertaining. He made buying my husbands’s dream car a rewarding experience. He had all the paperwork ready to go and the truck was cl More

by Nikkifont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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