Arlington Heights Ford

Very Positive Car Buying Experience I was extremely pleased with the purchasing experience and the service I've received from AHF. I felt my sales rep, Victor Martinez, really took care I was extremely pleased with the purchasing experience and the service I've received from AHF. I felt my sales rep, Victor Martinez, really took care of my needs and I love my new Escape. Finance and service folks were also great. Will highly recommend them to others! More

Wonderful Customer Service Everyone at AH Ford was fantastic. They were friendly and really knew the products. They were not pushy and gave me the time and information needed to Everyone at AH Ford was fantastic. They were friendly and really knew the products. They were not pushy and gave me the time and information needed to make a good decision. They were also great about checking in with me several times after my purchase to be sure that I was satisfied and answer any questions I had about my new vehicle. I would highly recommend the Arlington Heights Ford team! More

Excellent My previous experience about a decade ago had made me reticent to get another new car but working with the people at Arlington Heights Ford was a real My previous experience about a decade ago had made me reticent to get another new car but working with the people at Arlington Heights Ford was a real pleasure. They made the process simple and have been wonderful with their follow up to make sure I am happy with my purchase. More

Where we go to buy We have now purchased our third and fourth car(s) and the service we get for everyone at AHF is above and beyond any other dealership. From purchase t We have now purchased our third and fourth car(s) and the service we get for everyone at AHF is above and beyond any other dealership. From purchase to finance to service they make us feel important. We will continue to do business with AHF in the future. More

priority happy customer Manny was great from the start. He us a great listener and knowledgeable sales person.we were luck to been able to work with him. Manny was great from the start. He us a great listener and knowledgeable sales person.we were luck to been able to work with him. More

A wonderful car buying experience Lonnie was " Over The Top " in Professionalism, Knowledge of Product , Courtesy , and just a down right nice guy. I never felt pressured and he found Lonnie was " Over The Top " in Professionalism, Knowledge of Product , Courtesy , and just a down right nice guy. I never felt pressured and he found me the right vehicle @ the right price in a nano second. I have been buying new cars for many years now and most of the time it was not a happy experience. It was a pleasure from the minute I walked in to till I left with my new Escape . Lonnie followed - up with two phone calls to see how I was doing and if everything was fine with the Escape.......and said if you need anything or any help...just call him. You operate a FIRST CLASS Dealership with FIRST CLASS Sales Reps !!!!!!!!!!!!!! ....I will Highly Recommend You . Best Regards, Roy Holmboe More

First time buyer As a first time college student buyer, I was scared to go in and buy a car. A new car at that. The guys at Arlington ford were amazing. They put every As a first time college student buyer, I was scared to go in and buy a car. A new car at that. The guys at Arlington ford were amazing. They put everything into clear words for me and made my first experience so much more enjoyable. I am in love with my new car! And I most defiantly recommend this ford location out of any. More

An Easy Decision Choosing Arlington Heights Ford was the easiest decision in my new car buying process. It came highly recommended by numerous people, so this was my f Choosing Arlington Heights Ford was the easiest decision in my new car buying process. It came highly recommended by numerous people, so this was my first choice in a dealership, even though I live closer to a different Ford dealer. Upon my arrival, I was greeted by numerous people. As a customer, this immediately put me in a good mood and made me feel comfortable. My sales associate was Jesus Sanchez. He introduced himself and asked questions to get to know me as not only a customer, but also a friend. With this being my first experience buying a brand new car, and being all on my own, I was immediately at ease and comfortable with Jesus. I came over-prepared with a lot of questions; Jesus answered every one to his best ability. When he didn't have an answer, he directed me to the person who did. Not once was he pushy or persistent; I was allowed to lead the deal and proceed at my own rate. To be honest, I didn't have intentions to buy that same day. However, the comfort and knowledge of not only Jesus but the whole AH Ford team made me eager to purchase that same day. Upon leaving the dealership, Jesus told me to contact him with any questions, and he even gave me his cell phone number. I had to return to the dealer in a week for a package I purchased, so I made a point to keep a list of all the questions I was accumulating during my first week with my new car. After a week, I had a list of about a dozen questions. When Jesus saw the list, he was excited! He was happy that I had questions for him to answer. To others, my list may have seemed redundant or too much, but not to Jesus. In my opinion, this is one of his best features. He truly wanted to make sure that all (and I mean all) my questions were answered. I highly recommend anyone looking to purchase a new (or used) car to visit Arlington Heights Ford. With their excellent customer service, great attention to detail, and comfortable relationships, I promise you will not be disappointed. I think it's safe to say I will return when it's time to purchase another car. But for now, I will enjoy my top-of-the-line 2014 Ford Escape! More

Felt very welcoming John Holden the sales pro made use feel very welcome at the dealership he allowed us to see many models with great patience and understanding of the v John Holden the sales pro made use feel very welcome at the dealership he allowed us to see many models with great patience and understanding of the vehicle. He is undoubtedly the best car salesman I've ever worked with he knew a lot about what he was selling and never once failed to make us feel at home. If you are looking for a Ford I suggest looking for John Holden at Arlington Ford the experience was very satisfying and never once felt pressured. More