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Arlington Heights Ford
Arlington Heights, IL
5,448 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,448 reviews
March 31, 2021
Great service from start to finish! I did a trade in as well and from my first call through my final signature on the paperwork, everything went very smooth. well and from my first call through my final signature on the paperwork, everything went very smooth. More
by BOConnor
Employees Worked With
March 30, 2021
The service was first class as usual , the car always seems to ride better after we leave the dealership, I will recommend to everyone. Thanks seems to ride better after we leave the dealership, I will recommend to everyone. Thanks More
by dthomas
Employees Worked With
March 29, 2021
Friendly, fast service. Took the time to answer my questions and concerns. My salesman Elliott walked through all the steps of buying a new car and took care of any open issues. questions and concerns. My salesman Elliott walked through all the steps of buying a new car and took care of any open issues. More
by Greg
Employees Worked With
March 27, 2021
very pleasant dealership to work with. Elliott Reichel was very knowledgeable about the cars and very kind and patient to work with Elliott spent a lot of extra time to make sure we understood all the a was very knowledgeable about the cars and very kind and patient to work with Elliott spent a lot of extra time to make sure we understood all the amazing features on our new car More
by amy.b.krueger
March 27, 2021
Very good people and very good service ,n general every body’s nice n friendly in each department but n special victor , Sandy n Gabby body’s nice n friendly in each department but n special victor , Sandy n Gabby More
by rsandra
March 26, 2021
Always leave happy and impressed :). Just came back for my first oil change after buying my first car last summer. Friendly and professional as always! my first oil change after buying my first car last summer. Friendly and professional as always! More
by drewgd@gmail.com
March 26, 2021
Great communication and follow up. All promises made were kept and transaction went as planned. Frank in finance deserves 10 stars for his personality. Excellent experience. kept and transaction went as planned. Frank in finance deserves 10 stars for his personality. Excellent experience. More
by PM
Employees Worked With
Marco Saldana, Frank White
March 26, 2021
Elliott was a fantastic help and made the whole process so easy. So grateful for the excellent service and how nice everyone we talked to was. Thank you Arlington Ford for the new car!!! so easy. So grateful for the excellent service and how nice everyone we talked to was. Thank you Arlington Ford for the new car!!! More
by Luluhendricks52
Employees Worked With
March 25, 2021
Superb service. Always sincerely friendly and the whole staff is helpful. From helping find the "perfect" truck to helping with financing. This is my third purchase from AH Ford and I would always go bac staff is helpful. From helping find the "perfect" truck to helping with financing. This is my third purchase from AH Ford and I would always go back - for purchase and service. More
by dawnramsay
Employees Worked With
Manuel Guerrero, Joe Baez
March 25, 2021
Marco and staff have excellent customer service. They listen to the needs of their customers and go above and beyond compared to other dealerships! Great team! listen to the needs of their customers and go above and beyond compared to other dealerships! Great team! More
by JDAJ
