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Arlington Heights Ford

Arlington Heights, IL

5.0
4,549 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,550 reviews

September 14, 2020

Ours was an internet deal as we are 5 hours away. Marco and the entire team were very easy to deal with. Ryan was very helpful and knowledgeable on the Sync system and the features of the car. Picked up More

by Damy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Livingston, Marco Saldana
September 12, 2020

had what I needed and honored their price! just what I wanted. very happy with experience and would go back for next car. got a brand new Ford expedition max... this dealer was one of only in area that ha More

by New NV cargo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Soto
September 12, 2020

Great service has become the expectation with AH Ford. After getting an oil change this morning, I was a little surprised to see the safety check completed (all green checks) on my car only to find I had More

by Krussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2020

Spiro is the best. blah blah blah blah blah blah blah blah blah this 25 word minimum is silly blah blah blah blah blah blah More

by bal1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiro Dimas
September 10, 2020

I always receive great service from this establishment. Every person that I encounter are very friendly and pleasant. The wait time was very short and in the waiting room the office staff was cleaning the More

by Cathyod56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
September 07, 2020

These are tough times for every business. Arlington These are tough times for every business. Arlington Heights Ford knows how to take care of the customer at all times. I had the Ford Works oil cha More

by planemech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiro Dimas
September 07, 2020

Great Service as always. Been coming to Arlington Heights Ford for over 20 years and have never had a complaint or bad service. Thank you!! More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiro Dimas
September 06, 2020

We are happy with the dealership though not every individual was pleasant. We understand that everyone has good days and bad days. We just caught one on a bad day. Overall we are pleased with the More

by Pjstoeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, David Villadonga
September 06, 2020

overall good. Would have expected a follow review of the vehicle options with me since I had my son pick it up. Also there was an antenna piece missing, $74k vehicle I would not expect that. Kevin Baudhui More

by kbaudhuin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Livingston
September 06, 2020

Great Service and nice people. The service is always thorough and good quality and they are respectful of your time. Overall this dealership is good. More

by eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Villadonga
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