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Arlington Heights Ford
Arlington Heights, IL
4,550 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,550 reviews
September 26, 2020
Problem found and fixed. Got a loaner while work being done.. good communication through process. Happy with how clean the facility was in all aspects. The clean my vehicle before giving it back. done.. good communication through process. Happy with how clean the facility was in all aspects. The clean my vehicle before giving it back. More
by Jp.hulsebosch
Employees Worked With
September 25, 2020
Working with Elliott was fantastic, couldn’t have been an easier process! Would highly recommend anyone to head to AH Ford for new purchase. Keep up the good work easier process! Would highly recommend anyone to head to AH Ford for new purchase. Keep up the good work More
by Ptmurphy
Employees Worked With
September 24, 2020
Have been bringing my cars here for 30 + years and have always had great service. The service dept is A1 in my book. They have a great team and you are always treated with respect . always had great service. The service dept is A1 in my book. They have a great team and you are always treated with respect . More
by moj
September 22, 2020
JERRY and STEVE were great as usual.My 09 Ford was purchased at Arlington Ford and is where service has always been done. I LIVE IN THE WESTERN PART OF ELGIN. purchased at Arlington Ford and is where service has always been done. I LIVE IN THE WESTERN PART OF ELGIN. More
by jtkempfer.suevanordstrand
September 21, 2020
We have bought and serviced many cars at Arlington Heights Ford . The service dept is the reason we continue to do our business there. Steve Ver Hagen has always treated us like family and always goe Heights Ford . The service dept is the reason we continue to do our business there. Steve Ver Hagen has always treated us like family and always goes above and beyond to take care of us. More
by Renee_elbaum
Employees Worked With
Steve Verhagen
September 20, 2020
The vehicle service team is outstanding! From the calm professional greeting through the in visit updates of time and cost to the delivery of my vehicle when the service was completed, I was again assured professional greeting through the in visit updates of time and cost to the delivery of my vehicle when the service was completed, I was again assured I had chosen the right place to service my F350. Thanks! More
by F350 Guy
Employees Worked With
Spiro Dimas
September 19, 2020
The service dept is the reason I continue to deal with AHFORD . Jerry, Steve and the guys are the best. Keep up the great work. AHFORD . Jerry, Steve and the guys are the best. Keep up the great work. More
by Perrypete526
Employees Worked With
Other Employees :
John Rodriguez, Arnie Kosovski, Tony Guido, Steve Verhagen, David Villadonga
September 17, 2020
I would like to thank Arlington Heights Ford for the services performed on September 15, 2020. I was concerned about going anywhere during the COVID pandemic but needed my annual maintenance services as services performed on September 15, 2020. I was concerned about going anywhere during the COVID pandemic but needed my annual maintenance services as well as recall work. In addition to the indoor waiting area this dealership provided an outdoor, social distancing area, with chairs, which for me relieved my concerns greatly. More
by RhondaR
Employees Worked With
The laborer did a good job but I can’t recall his name. , Steve Verhagen
September 16, 2020
Excellent service, always on time and nice and gently staff. David was always kind in explaining the procedure and fixed on time. I appreciate their time and great service. I find out staff in this Ford staff. David was always kind in explaining the procedure and fixed on time. I appreciate their time and great service. I find out staff in this Ford very friendly and professional. Thanks. More
by danielmvillalobos
Employees Worked With
David Villadonga
September 14, 2020
Service is always good I have coming here for 16 years Steve is a great guy Mike is great also and Jerry makes sure I’m taking care of ,my family brings all makes of cars here thanks guys! Steve is a great guy Mike is great also and Jerry makes sure I’m taking care of ,my family brings all makes of cars here thanks guys! More
by Plumberpags
