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Arlington Heights Ford
Arlington Heights, IL
4,870 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,870 reviews
October 01, 2021
Very helpful and honest. Did a great job of making the deal work. Great service deal work. Great service More
by jasonlambertis
October 01, 2021
Mike was excellent…. I was out of town and dealt with me with repair and payment to get my SUV on the road without my pain with repair and payment to get my SUV on the road without my pain More
by Smv194
Employees Worked With
September 30, 2021
Always a great experience with Jerry, Mike and the whole Arlington Heights Ford Service Staff. Arlington Heights Ford Service Staff. More
by ATHOMASHOW
September 30, 2021
Elliott and Kiko’s level of service is unmatched! I would recommend Arlington Heights Ford to all of my friends! would recommend Arlington Heights Ford to all of my friends! More
by kevin
September 30, 2021
They tried to diagnose to the best of their ability. The vehicle has reset and is working vehicle has reset and is working More
by Bmccann320
Employees Worked With
September 30, 2021
The service department is polite and caring about making the correct service and care of my car. they kept me informed on how long before my car was ready the correct service and care of my car. they kept me informed on how long before my car was ready More
by Alice
Employees Worked With
Other Employees :
Tony Guido
September 29, 2021
Rich was so pleasant to work with, he was so informative and prompt. I would recommend him and Arlington Heights Ford to anyone! Highly recommended!! and prompt. I would recommend him and Arlington Heights Ford to anyone! Highly recommended!! More
by Agnes Rasek
Employees Worked With
September 29, 2021
I've been coming to AHFord for more than 20 years. I have purchased 5 cars and had them serviced here. I have never once felt that anybody at the dealership has been less than honest. have purchased 5 cars and had them serviced here. I have never once felt that anybody at the dealership has been less than honest. More
by Peter
September 28, 2021
The service department was easy to reach and easy to work with. They have very nice waiting areas and they resolved my problem efficiently and at a fair price. with. They have very nice waiting areas and they resolved my problem efficiently and at a fair price. More
by mrathsack
Employees Worked With
Wes Tanner
