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Arlington Heights Ford
Arlington Heights, IL
4,650 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,650 reviews
October 26, 2024
John, Elliott, and Sam were phenomenal throughout this whole process. Would recommend again to anyone! Will definitely be coming back for my next car! whole process. Would recommend again to anyone! Will definitely be coming back for my next car! More
by john.scopelliti
October 26, 2024
Took care of me and made my son happy. Came in test drove the car got a good price and was in and out super easy. Came in test drove the car got a good price and was in and out super easy. More
by Jason
Employees Worked With
October 26, 2024
Quick, friendly and courtiers customer service. Waiting area clean and comfortable. Most of all convenient location. Waiting area clean and comfortable. Most of all convenient location. More
by Elizabeth.Razny
Employees Worked With
October 26, 2024
Arlington Heights Ford has always exceeded our expectations-with its quality and customer service! This is the reason we buy ALL of our vehicles here!! John Guido Jr, Elliot Reichel and Sam Vasco expectations-with its quality and customer service! This is the reason we buy ALL of our vehicles here!! John Guido Jr, Elliot Reichel and Sam Vasco went out of their way to get us into the vehicles of our dreams!! We refer all of our friends to this dealership!! More
by dbaranrandf
October 26, 2024
Painless and transparent experience, happy with my truck, nine ten eleven twelve thirteen fourteen fifteen nine ten eleven twelve thirteen fourteen fifteen More
by greg
October 25, 2024
Great experience. Worked hard to make the deal even better. Fast process considerate of my time. Worked hard to make the deal even better. Fast process considerate of my time. More
by Kevin Munday
October 25, 2024
I think the Arlington Heights dealership has good service and friendly advisors. New car buying experience was great. and friendly advisors. New car buying experience was great. More
by paladin085
October 24, 2024
Great service, very time and cost effective purchase, cant stop saying how good and helpful is Anthony if you need to buy a vehicle. cant stop saying how good and helpful is Anthony if you need to buy a vehicle. More
by Katya.lonska
October 23, 2024
Although several people from AHF had called me and I had set an appointment to come in, Tony opened the door for me upon arrival and right away asked how he could help me. We got to his desk, looked at a fe set an appointment to come in, Tony opened the door for me upon arrival and right away asked how he could help me. We got to his desk, looked at a few Edges. I test drove with him and then he chatted with me about the car, how I liked it and how we could make a deal. it was an easy conversation and Tony is fun to work with. I am a returning Ford customer and happy with my service experience and new car! More
by CalamityORD
