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Arlington Heights Ford
Arlington Heights, IL
4,550 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,550 reviews
September 08, 2024
Tony and Teddy were both very knowledgeable patient and helpful They accommodated us to their bust of their ability helpful They accommodated us to their bust of their ability More
by Kramerpattie
Employees Worked With
September 07, 2024
From Sales (Steve Ursin) to Service (Mike Waddle) I am a 40 year customer and would never even consider going to a different dealership for sales or service. Mike Waddle/Service even buffed out a scratch I 40 year customer and would never even consider going to a different dealership for sales or service. Mike Waddle/Service even buffed out a scratch I didn't realize was on my fender. That's just one example of going over and above! Thanks AH Ford! More
by Janine Lewis
September 06, 2024
Rich helped me get the truck for my daughter thank you rich I will be back for another vechile soon rich I will be back for another vechile soon More
by therevealgroup
September 06, 2024
Pleasant experience working with Lonnie Catanese. Appreciated they worked with us to reach a good deal. Appreciated they worked with us to reach a good deal. More
by kjsib3
Employees Worked With
Other Employees :
Joseph Genna
September 06, 2024
Richard was absolutely great to work with. He was very knowledgeable and made the whole process very easy. We could not be more pleased. He was very knowledgeable and made the whole process very easy. We could not be more pleased. More
by ETADAD
Employees Worked With
September 06, 2024
Tony gave great service. He was very knowledgeable and very friendly . He spent a lot of time explaining all my questions. He was very knowledgeable and very friendly . He spent a lot of time explaining all my questions. More
by Bobfiocchi
September 06, 2024
Isaiah did an excellent job. He went above and beyond, did everything to secure us the deal that we want. We really appreciate his unmatched hard work. Thank you so much Isaiah! He went above and beyond, did everything to secure us the deal that we want. We really appreciate his unmatched hard work. Thank you so much Isaiah! More
by Abuhalaweh29
September 05, 2024
Colton took great care of us. He was very knowledgeable and patient as he showed us multiple options to fit our needs. He was very knowledgeable and patient as he showed us multiple options to fit our needs. More
by JM
September 04, 2024
He ia so great to deal with us. He is so nice and kind. I like his name 'Jesus' He is so nice and kind. I like his name 'Jesus' More
by Remcworship
Employees Worked With
September 04, 2024
Colton was a pleasure to work with. He was very patient with us and super helpful. His willingness to work through options with us and show a large number of cars was greatly apprecia He was very patient with us and super helpful. His willingness to work through options with us and show a large number of cars was greatly appreciated. More
by kevinrm2u
Employees Worked With
