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Arlington Heights Ford
Arlington Heights, IL
4,713 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,713 reviews
December 01, 2024
Thank you so much everything went by quick and very good communication, felt very comfortable communication, felt very comfortable More
by Guillermo
Employees Worked With
November 30, 2024
Great help, couldn't be more excited! Very helpful throughout my process of getting my first truck! Very helpful throughout my process of getting my first truck! More
by mj.muetterties
Employees Worked With
November 30, 2024
Lonnie Catanese made the car buying process an easy and smooth process. He answered all of my questions and was very knowledgeable. It was a great experience working with Lonnie! smooth process. He answered all of my questions and was very knowledgeable. It was a great experience working with Lonnie! More
by Car
Employees Worked With
November 30, 2024
Nice smooth process, done most negotiations via email, good inventory, kept their promises, will recommend good inventory, kept their promises, will recommend More
by andrey.petrov
Employees Worked With
Other Employees :
Colton Hannemann
November 30, 2024
Jeremy is a well seasoned salesman and wasn't too pushy. He was very friendly, helpful and knowledgeable. Teddy from financing got me in and out, which made my car buying process a breeze. Would highly reco He was very friendly, helpful and knowledgeable. Teddy from financing got me in and out, which made my car buying process a breeze. Would highly recommend Arlington Heights Ford! More
by tatianajohnson99
November 30, 2024
Steve is the man! Always gets me the best deal. My last 3 cars have been from AH ford Always gets me the best deal. My last 3 cars have been from AH ford More
by ljneri
Employees Worked With
November 29, 2024
This is our go to shop for service on our Ford Explorer. They always have top notch service, both in and out of the shop. We will continue to bring our business back. They always have top notch service, both in and out of the shop. We will continue to bring our business back. More
by jeremy.schmitz
Employees Worked With
November 28, 2024
Always a great experience here…from ordering my Mustang, to delivery, to service A+ ! Extremely friendly, knowledgeable and helpful staff. Real pros. to delivery, to service A+ ! Extremely friendly, knowledgeable and helpful staff. Real pros. More
by neweng51260
November 28, 2024
It was really great and easy getting referred to Isaiah quick easy fair price would definitely recommend working with Isaiah again quick easy fair price would definitely recommend working with Isaiah again More
by Kyle
Employees Worked With
November 28, 2024
Mike waddle did great He did a great explanation what was going on during my oil change was going on during my oil change More
by ciscom57
Employees Worked With
