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Arlington Heights Ford
Arlington Heights, IL
4,550 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,550 reviews
September 26, 2024
Everyone was very friendly and I was very satisfied with my experience at the dealership. my experience at the dealership. More
by echevarriaerik39
September 26, 2024
Recently had the pleasure of working with Elliot and Teddy with Arlington Heights Ford, and I couldn’t be happier with my experience. I purchased a Ford Edge Titanium, and both of them went above and be Teddy with Arlington Heights Ford, and I couldn’t be happier with my experience. I purchased a Ford Edge Titanium, and both of them went above and beyond to make the process smooth and stress-free. They truly jumped through hoops to expedite everything and ensure the deal was finalized quickly, which I really appreciated. Their professionalism, dedication, and customer-first approach made the entire experience enjoyable. They kept me informed every step of the way, addressed any concerns I had, and worked hard to make sure I got exactly what I was looking for. Teddy and Elliot made this vehicle purchase and experience a personal one, and I truly appreciate how much they helped with every step of the deal and process as there were many. If you're looking for a team that’s committed to delivering excellent service and getting you into the car you want without hassle, I highly recommend Elliot, Teddy, and the team at Arlington Heights Ford. Thank you both for making this such a seamless and positive experience! Elliot I hope you have a fun, well-deserved vacation in Hawaii!! More
by Nate K from Evanston
September 26, 2024
We worked with Elliott and Ben and they were extremely helpful and friendly. They went above and beyond to help us get the car we wanted! helpful and friendly. They went above and beyond to help us get the car we wanted! More
by Brooke Staar
September 24, 2024
Anthony and Jose were great to do business with. I would highly recommend them! I’ll be sure to tell everyone! I would highly recommend them! I’ll be sure to tell everyone! More
by Dan571626
September 23, 2024
I love Isaiah and this dealership they made my process very easy and I got the perfect car very easy and I got the perfect car More
by Iryna
Employees Worked With
September 23, 2024
I had the best car buying experience at Arlington Ford with the help of Sam! He was extremely knowledgeable and got us in and out in a timely fashion! I highly recommend Arlington Ford for your next auto with the help of Sam! He was extremely knowledgeable and got us in and out in a timely fashion! I highly recommend Arlington Ford for your next auto purchase! More
by Kathrynanne12
Employees Worked With
September 23, 2024
Elliot was super nice, respectful and helpful. We had a great experience. If I have to buy a car again, we will be coming to Elliot! We had a great experience. If I have to buy a car again, we will be coming to Elliot! More
by andrewwiddoes
September 21, 2024
My car was picked up and brought back to me, which is an excellent feature Ford has implemented. This makes having service much more convenient. All employees are friendly and professional. excellent feature Ford has implemented. This makes having service much more convenient. All employees are friendly and professional. More
by ClariceColetta
September 21, 2024
Isaiah and Israel were great! ! Found a bronco that was perfect for me and my family. ! Found a bronco that was perfect for me and my family. More
by Freddozal04
September 21, 2024
Great Experience her at AH Ford! !! Very happy with everything!!! Thank you so much will come again. !! Very happy with everything!!! Thank you so much will come again. More
by mopsyjr123
Employees Worked With
