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Arlington Heights Ford
Arlington Heights, IL
4,714 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,714 reviews
December 31, 2024
Brian Powell and Rich Jacobsen were great to work with for our new Bronco. They did everything to help us find the right deal and get the vehicle set up. for our new Bronco. They did everything to help us find the right deal and get the vehicle set up. More
by BEARSCUBS6
December 31, 2024
Everyone was very nice and had a good sense of humor. Can’t ask for more. Can’t ask for more. More
by jelyde777
December 31, 2024
Had a good visit today at the Arlington heights dealer ship the employees were very helpful with everything ship the employees were very helpful with everything More
by Aj7032333@gmail.com
December 30, 2024
Arlington heights ford was a very nice dealership all the employees were very welcoming and helpful employees were very welcoming and helpful More
by Jj2k35
Employees Worked With
December 30, 2024
Great staff and service. I’ve been coming here for years and will continue to come here. I’ve been coming here for years and will continue to come here. More
by S.kenost
December 30, 2024
great service he’s the best there the process went smoothly as planned thank you sir! smoothly as planned thank you sir! More
by heffrey
Employees Worked With
December 30, 2024
Rich knows what he’s doing. He put in a 2021 transit connect to test drive. Next thing you know, I’m behind his desk signing a check to the dealership! Rich was patient, an He put in a 2021 transit connect to test drive. Next thing you know, I’m behind his desk signing a check to the dealership! Rich was patient, answered all of my questions, and made to help me get the best deal possible. More
by nickvera
December 30, 2024
All the people were very easy to work with and very helpful. Also nice facility helpful. Also nice facility More
by Doriankipp
December 30, 2024
Great dealership with a huge variety of affordable reliable vehicles for every situation you can imagine. Very pleasing staff and awesome environment. reliable vehicles for every situation you can imagine. Very pleasing staff and awesome environment. More
by Adionte
Employees Worked With
December 30, 2024
Jeremy was very nice and helpful when I was buy my car. I would recommend going with him next time you are looking to buy a new car! I would recommend going with him next time you are looking to buy a new car! More
by leslie simental
Employees Worked With
