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Arlington Heights Ford
Arlington Heights, IL
4,856 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,856 reviews
March 01, 2025
Sammy was wonderful. Very knowledgeable and helpful-went above and beyond. Highly recommended!!! Made the process from start to finish super easy. Very knowledgeable and helpful-went above and beyond. Highly recommended!!! Made the process from start to finish super easy. More
by Mpearson
Employees Worked With
March 01, 2025
Lonnie is fast and honest. Very easy process. I will definitely be coming back to purchase another vehicle. Very easy process. I will definitely be coming back to purchase another vehicle. More
by Kingmarshall1212
Employees Worked With
Other Employees :
Brian Powell
February 28, 2025
Elliott was friendly, knowledgeable, and helpful. He went to bat for me and listened to what I needed. Great guy to work with. He went to bat for me and listened to what I needed. Great guy to work with. More
by JKG28
Employees Worked With
February 27, 2025
Awesome dealership and service department. Mike Waddle was friendly, prompt and responsive in preparing the paperwork to service my Ford Edge. Mike Waddle was friendly, prompt and responsive in preparing the paperwork to service my Ford Edge. More
by Michael.Little1989
Employees Worked With
February 27, 2025
Very professional and courteous . Help me with getting the best price. Great experience at this dealership. Help me with getting the best price. Great experience at this dealership. More
by tomjstevens
February 27, 2025
Rich Jacobsen helped me get another vechile thank you again we will do more business again we will do more business More
by Bill
February 27, 2025
The only dealership that i go to now. I have bought multiple vehicles and do all my service here too. I have bought multiple vehicles and do all my service here too. More
by slione1026
February 26, 2025
Lonnie was great to deal with. He was prompt, efficient, and responsive. I had a great experience at Arlington Heights Ford, and would recommend highly. I ended up wanting a dif He was prompt, efficient, and responsive. I had a great experience at Arlington Heights Ford, and would recommend highly. I ended up wanting a different vehicle that what I initially thought and Lonnie changed gears with me. He was patient and answered the questions I had along the way. I'm very happy with the E-Transit I ended up with and excited to put it to work. Thanks Lonnie! More
by nathanielrosalie
Employees Worked With
February 26, 2025
The dealership has a good selection of vehicles, honest price, fast service and friendly staff. price, fast service and friendly staff. More
by hometownacres
Employees Worked With
February 26, 2025
Thanks for having the service guy blow out the sunroof drains. It rained last night and NO leaks...Hurray! Dick Carlson drains. It rained last night and NO leaks...Hurray! Dick Carlson More
by Dick
Employees Worked With
