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Arlington Heights Ford
Arlington Heights, IL
4,648 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,648 reviews
November 28, 2024
Always a great experience here…from ordering my Mustang, to delivery, to service A+ ! Extremely friendly, knowledgeable and helpful staff. Real pros. to delivery, to service A+ ! Extremely friendly, knowledgeable and helpful staff. Real pros. More
by neweng51260
November 28, 2024
It was really great and easy getting referred to Isaiah quick easy fair price would definitely recommend working with Isaiah again quick easy fair price would definitely recommend working with Isaiah again More
by Kyle
Employees Worked With
November 27, 2024
Sam has been wonderful to deal with. Very personable, no pressure, all my questions answered and very accommodating with me taking to third party to look truck over. I highly recommend Very personable, no pressure, all my questions answered and very accommodating with me taking to third party to look truck over. I highly recommend working with Sam at this dealership. His 36 yrs here is a major plus! More
by Kim
Employees Worked With
November 27, 2024
Mike was VERY courteous, and explained everything that was needed to service my Ford Escape. Great person to have on their team indeed. was needed to service my Ford Escape. Great person to have on their team indeed. More
by bobh102244
Employees Worked With
November 27, 2024
Segundo carro k compro aquí con Jesús sanchez vengan aquí se lo recomiendo pregunte por el. se lo recomiendo pregunte por el. More
by Oelvira821
November 26, 2024
Elliott was Friendly and easy to work with. Listened to our needs & made sure we nw exactly what we were getting Listened to our needs & made sure we nw exactly what we were getting More
by Shrngru
November 26, 2024
A very easy time to deal with the dealership and Elliot the salesman on the sale the salesman on the sale More
by jjgru60515
Employees Worked With
November 26, 2024
Very efficient and kind staff. Willing to do the best for the clients wants and needs. Willing to do the best for the clients wants and needs. More
by jessica digioia
November 25, 2024
Greta dealership, great person, great experience. I suggest anyone looking for a car to 100% go to Isaiah I suggest anyone looking for a car to 100% go to Isaiah More
by NNAPOLES
Employees Worked With
