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Arlington Heights Ford
Arlington Heights, IL
5,477 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,477 reviews
February 24, 2026
Can never go wrong with Lonnie Catanese and arlington heights ford !!! Have purchased many vehicles from him and will continue to do so in the future heights ford !!! Have purchased many vehicles from him and will continue to do so in the future More
by j.mckamey
February 24, 2026
Great experience at AH Ford! Elliott was great to work with! We love the car! Would buy a car from them again! Elliott was great to work with! We love the car! Would buy a car from them again! More
by rgoodman58
February 23, 2026
Team’s very friendly. Quick and easy with no issues and also check up on any other problems that may be going on with the car Quick and easy with no issues and also check up on any other problems that may be going on with the car More
by filipszweds
Employees Worked With
February 23, 2026
Rich helped be buy a used explorer thank you and we come back for more vechiles back for more vechiles More
by finsssss
February 23, 2026
I recently brought my vehicle in for service, and the entire experience was fantastic from start to finish. Mike was professional, thorough, and took the time to clearly explain what needed to be done. H entire experience was fantastic from start to finish. Mike was professional, thorough, and took the time to clearly explain what needed to be done. He kept me updated throughout the process, made everything easy to understand, and had my car back to me running perfectly. Everyone I interacted with was friendly, honest, and genuinely focused on making sure I felt confident about the work being done. It’s rare to find a service department that’s this efficient and customer‑focused. I’ll definitely be returning here for any future maintenance or repairs — highly recommend! More
by GT
February 23, 2026
I have been doing business with Arlington Heights Ford and Elliott since 2023 and this is my seventeenth vehicle I’ve purchased. They always make the process as smooth as possible. I will continue purch and Elliott since 2023 and this is my seventeenth vehicle I’ve purchased. They always make the process as smooth as possible. I will continue purchasing my company vehicles from a great team at Arlington Heights Ford. More
by srosendahl
Employees Worked With
February 21, 2026
Have purchased multiple vehicles between everyone in my family and we are always well taken care of and made to feel like we are family. Would recommend anyone to come here. family and we are always well taken care of and made to feel like we are family. Would recommend anyone to come here. More
by SmokingGhost
February 21, 2026
OLIWER DOBRYDNIO - I believe this is the second time he was my advisor randomly assigned. I will schedule with him going forward. No pressure to up sell Oliwer let me know what will be needed in the comi was my advisor randomly assigned. I will schedule with him going forward. No pressure to up sell Oliwer let me know what will be needed in the coming months and asked if the Taurus would need service. He knew the other vehicle I had. He told me about a tiny leak, not critical but to watch to see if stains appeared on the driveway or garage floor. Thanked me for bringing the edge to the dealership, asked if i wanted to use my points. More
by JIm1232
Employees Worked With
the young lady at the cashier station very pleasant and friendly
February 21, 2026
Lonnie Catanese and Marco were great to deal with, drove several hours for an amazing deal! GO SEE LONNIE !!! several hours for an amazing deal! GO SEE LONNIE !!! More
by J.HUMENIK
Employees Worked With
February 21, 2026
Elliot and Mark great guys! Great team! Thanks for all the time and help. Will be back Great team! Thanks for all the time and help. Will be back More
by Bodell1023
