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Arlington Heights Ford

Arlington Heights, IL

5.0
4,501 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,501 reviews

November 05, 2024

Jesus was great please to deal with I’m a long time Arlington Heights Fiord 23 year highly recommend! More

by kevins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Great service, Colton was very informative and provided all the details about the vehicle and made the process a lot smoother. More

by Guillermoanaya676
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Hannemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Elliott and Arlington Heights Ford are great. Just bought my third car from them. Everyone is amazing from Elliott to the cashiers to the service department. Never going anywhere else. More

by maryesther60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Everyone was great to work with, friendly and easy to communicate with as we purchased our new vehicle. More

by sgaltheide
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Bought a Ranger Raptor from Colton at Arlington Heights Ford. Him and his managers went out of their way to find one at another dealership and trade so I could get exactly what I wanted More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Hannemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Colton and the team at Arlington Heights Ford while purchasing your Ranger Raptor. It’s wonderful to know we could help you find exactly what you wanted. We appreciate your support and look forward to seeing you again! Sincerely, The Team at Arlington Heights Ford

October 31, 2024

Had a nice experience with Colton at Arlington Heights Ford. Thank you for the smooth transaction and exceptional customer service. More

by WHUR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Hannemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you had a nice experience with Colton at Arlington Heights Ford. Your feedback about the smooth transaction and exceptional customer service is greatly appreciated. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

October 30, 2024

Lonnie was easy to deal with. He took good care of my concerns and answered all my questions quickly and clearly. He was a pleasure to deal with. I would highly recommend worki More

by Ibbuckhunter
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words! We are thrilled to hear that Lonnie provided you with exceptional service during your visit to Arlington Heights Ford. Your recommendation means a lot to us! We look forward to seeing you again in the future. Sincerely, The Team at Arlington Heights Ford

October 29, 2024

Great service all around, fast service and even a great car wash! Would definitely recommend! More

by dylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ikram "Ike" Alam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you received great service at Arlington Heights Ford and enjoyed the fast turnaround along with the complimentary car wash. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, The Team at Arlington Heights Ford

October 29, 2024

Awesome Service Department! !! Tony Wojciechowski was very friendly and went the extra mile to help me out. 5 Star Service!!! More

by Glenn 2018 F-150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service department at Arlington Heights Ford. It's fantastic to know that Tony provided you with friendly and exceptional service. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

October 28, 2024

Colton Hannemann provided me with the one of the poorest and worse experience I have ever had dealing with sales in general. He showed a lot of frustration and got agitated where he demonstrated with his bo More

by Tiago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Colton Hannemann
1.0
This rating includes all reviews, with more weight given to recent reviews.
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