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Arlington Heights Ford
Arlington Heights, IL
4,731 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,731 reviews
February 21, 2025
Super easy to work with and a great experience super nice car was super clean and full tank of gas car was super clean and full tank of gas More
by Henry Romano
February 20, 2025
Besides being impressed overall with the dealership thus far, I especially appreciated that John Burzawa went above and beyond expectation naturally, to accommodate me and service my vehicle excellently. T far, I especially appreciated that John Burzawa went above and beyond expectation naturally, to accommodate me and service my vehicle excellently. Thank you J.B.! More
by smith_davej
Employees Worked With
February 20, 2025
Prompt, courteous, and attentive service. John Burzawa devoted personal attention and My vehicle Service was quick and in timely fashion John Burzawa devoted personal attention and My vehicle Service was quick and in timely fashion More
by Grey ghost
Employees Worked With
February 20, 2025
Jesus was professional and great to work with! We would recommend him and AHFord to family and friends. We would recommend him and AHFord to family and friends. More
by CS
February 20, 2025
Great salesman, very educated and was extremely nice to work with. I would definitely recommend work with. I would definitely recommend More
by swawjeremy
February 19, 2025
Had a good experience test driving and buying a Bronco Outer Banks. Sales personnel were helpful and professional. Outer Banks. Sales personnel were helpful and professional. More
by Mike S
February 19, 2025
Very helpful and kept a positive and positive and respectful attitude even when I couldn’t stop asking questions. Never hesitated to make sure I understood the situation at hand. respectful attitude even when I couldn’t stop asking questions. Never hesitated to make sure I understood the situation at hand. More
by davidbrad
Employees Worked With
February 19, 2025
Great service from everyone great experience overall experience. Elliot was great, did an amazing job. experience. Elliot was great, did an amazing job. More
by Jgold
February 19, 2025
Amazing overall experience by Elliott and Joe. Good coffee. Nice greeting when we arrived. Car looks spectacular Good coffee. Nice greeting when we arrived. Car looks spectacular More
by Barry.gold2023
