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Arlington Heights Ford

Arlington Heights, IL

5.0
4,528 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Contact Dealership

801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,528 reviews

November 20, 2024

Muy buena persona, atiende bien a sus clientes le ayuda con todo el papeleo que se debe de hacer More

by Jose.aleman1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Elliot was awesome and will do business again with him. 5 stars all the way More

by fouron6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Arlington Heights Ford responded

We truly appreciate your kind words and are thrilled to hear that you had an awesome experience with us at Arlington Heights Ford. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

November 19, 2024

Jesus was amazing ! ! He was so helpful and pleasant to work with ! I would recommend anyone to go to this location .Everyone had great customer service! More

by xomaira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear you had such a positive experience working with Jesus at Arlington Heights Ford. Our team strives to provide excellent customer service, and we appreciate your recommendation. We look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Ford

November 18, 2024

Eliot was great he helped create a plan to help me pay for my new ca. More

by Trotsky51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Arlington Heights Ford responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with us at Arlington Heights Ford. It's wonderful that Eliot was able to assist you in creating a payment plan for your new car. We appreciate your business and look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Ford

November 17, 2024

Steve was fantastic… he was helpful and polite… highly recommend him . made the car buying experience, seamless, and easy, which is not how I have experienced it before More

by daniel_jacob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Steve made your car buying experience seamless and easy. At Arlington Heights Ford, we strive for excellence, and it's great to know that we met your expectations. We appreciate your recommendation and hope to see you again soon! Sincerely, The Team at Arlington Heights Ford

November 16, 2024

Jesus was awesome. I would not have been a buyer without his assistance and approach. Really glad I came in today. Friendly, genuine and timely. More

by Damian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that Jesus was able to assist you and provide such a positive experience at Arlington Heights Ford. Your satisfaction means a lot to us. We look forward to welcoming you back in the future! Sincerely, The Team at Arlington Heights Ford

November 16, 2024

They always do a good job of trying to get you in and out quick so you're not waiting too long More

by kornnug531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We’re glad to hear that you appreciate our efforts to provide efficient service at Arlington Heights Ford. We aim to make your experience as smooth as possible. We look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Ford

November 16, 2024

I had such a great experience with Rich and the team. They explain everything clearly and help make a smooth transition to my new car! More

by cole6917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience with Rich and the team at Arlington Heights Ford. It's always our goal to ensure our customers have a smooth transition to their new car. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Ford

November 16, 2024

Mike Waddle was very helpful, gave me updates as my service was happening and it was so quick! More

by cassidymullins20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Arlington Heights Ford responded

Thank you, Cassidy! We appreciate your kind words about your experience at Arlington Heights Ford. It’s great to hear that Mike was helpful and kept you updated during your service. We strive to provide quick and efficient service for all our customers. We look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Ford

November 14, 2024

They always get me in very quickly and get it ready for me on time More

by Gfink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate the quick service at Arlington Heights Ford. We strive to make every visit smooth and timely for our customers. We look forward to seeing you again for your next service! Sincerely, The Team at Arlington Heights Ford

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