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Arlington Heights Ford

Arlington Heights, IL

5.0
5,444 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 5,444 reviews

February 03, 2026

Rich helped me get a used Bronco thank you a great process and friendly sales process More

by mmurrin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Uphoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2026 -

Arlington Heights Ford responded

We appreciate your feedback about the used Bronco purchase. Our team at Arlington Heights Ford is glad to hear the sales process was smooth and friendly. Thank you for choosing us.

February 03, 2026

LONNIE CATANESE WAS GREAT! 10/10 SUPER HELPFUL!!! Got the best car from him go to him for all your car needs!! More

by Violafigaro
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Uphoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmin Del Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
VICTOR MARTINEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Figaro
Feb 04, 2026 -

Arlington Heights Ford responded

We appreciate your positive feedback about your experience at Arlington Heights Ford. Our team is glad to have helped you find the right car. Thank you for choosing us for your vehicle needs.

February 02, 2026

Purchased my new Ford Explorer from Lonnie Catanese at Arlington Hts Ford. Extremely professional service, product knowledge, would definitely recommend purchasing you or use vehicle from Arlington Height More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Arlington Heights Ford responded

We're glad our team could assist you with your Ford Explorer purchase at Arlington Heights Ford. Thank you for recommending us and mentioning the service you received. We appreciate your support.

January 31, 2026

I was so nervous to buy my car and Steve made everything stress-free. He explained everything in terms I could understand and I walked out with exactly what I wanted!! Excellent customer service! More

by K Commander
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2026 -

Arlington Heights Ford responded

We’re glad our team could make your car buying experience clear and comfortable. Thank you for choosing Arlington Heights Ford. Enjoy your new vehicle.

January 31, 2026

Sam is great . Listened to what I need and want in a car . Worked with me on a budget I had set . Professional. Not pushy like other salespeople does . Overall happ More

by Lauren K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2026 -

Arlington Heights Ford responded

We appreciate you sharing your positive experience. Our team at Arlington Heights Ford strives to meet your needs thoughtfully. Thank you for choosing us.

January 31, 2026

Sam was awesome. He treated me great and was very speedy with the service. I would definitely go through him in the future. More

by Alex
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2026 -

Arlington Heights Ford responded

Thank you for your kind words about our team at Arlington Heights Ford. We're glad the service met your expectations. We appreciate your support.

January 31, 2026

We have been using Arlington Heights Ford since 2005 and have always been satisfied with both the sales and service dept. More

by tjlock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Patronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2026 -

Arlington Heights Ford responded

We appreciate your long-term loyalty to Arlington Heights Ford. Thank you for your continued trust in our sales and service departments. We look forward to assisting you in the future.

January 30, 2026

Great dealership worked with me to get a great payment! I would recommended Jesus Sanchez if you’re looking for a great car! More

by mtre2498
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Arlington Heights Ford responded

We appreciate your recommendation and are glad our team helped you find a suitable payment. Thank you for choosing Arlington Heights Ford.

January 30, 2026

Jazmin was wonderful! Very patient! Made sure we found something we loved! Introduced us to the owner! Amazing people! Thank you for all the help! Left very happy in my ne More

by Brenda Rubio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazmin Del Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2026 -

Arlington Heights Ford responded

Our team at Arlington Heights Ford is glad to hear you had a positive experience. We appreciate your feedback and are happy you love your new ride. Let us know if you need anything else.

January 30, 2026

Second purchase from this dealership, always a pleasure to work with. Car was ready for pickup and as described. More

by Cjstang1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2026 -

Arlington Heights Ford responded

Thank you for choosing Arlington Heights Ford again. We're glad the process was smooth and the car met your expectations. We appreciate your continued trust in us.

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