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Arlington Heights Ford
Arlington Heights, IL
4,597 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,597 reviews
December 21, 2024
Drove from Wisconsin to get an awesome deal from Lonnie Catanese and couldn’t be happier. Go see him if you are in the market Catanese and couldn’t be happier. Go see him if you are in the market More
by Robtlynch
Employees Worked With
December 20, 2024
Our the past few years, we have purchased the following new vehicles: Ford Fusion Hybrid, Focus, Edge, and Explorer ST. We have also purchased a used 2019 F-150. One of the principal reasons why we continu new vehicles: Ford Fusion Hybrid, Focus, Edge, and Explorer ST. We have also purchased a used 2019 F-150. One of the principal reasons why we continue to return to Arlington Hts. Ford to purchase vehicles is the excellent Service Department. Jerry Hood, Service Manager, Mike Waddle, Service Rep., the other service reps., and the mechanics have never disappointed us. We feel like we are valued and appreciated because we are truly "heard," and service staff seek to address our concerns. More important, our vehicles are maintained well, and if a repair is needed, staff are "on it" and perform great work. Kudos to the Arlington Hts. Ford Service Department! More
by DocEsch
December 20, 2024
AH Ford is fantastic. Brian and Ben are the best car salesmen we have ever worked with. They made buying a car fun! Joe B in finance is great to, no hard sell and super f Brian and Ben are the best car salesmen we have ever worked with. They made buying a car fun! Joe B in finance is great to, no hard sell and super fast. Thank you Team AH Ford. The Davidson's More
by Jdavidsoojojdavidson
December 20, 2024
Buena atención al cliente y siempre amables y dispuestos a ayudar y resolver tus dudas a ayudar y resolver tus dudas More
by Miriam Venegas
Employees Worked With
December 19, 2024
Great expiernece. Highly recommend Isaiah and izzy great people to work with made everything super easy Highly recommend Isaiah and izzy great people to work with made everything super easy More
by cdenes31
December 19, 2024
My sales person Lonnie Catanese was very professional and courteous. We share the same Bornday so I knew me and the Mister was in good hands. He answered all our questions and was very helpful. I love his courteous. We share the same Bornday so I knew me and the Mister was in good hands. He answered all our questions and was very helpful. I love his sense of humor. If you live in the area or looking for a car he is that sales person!! If I had to give him a grade it would A++. Thank You Lonnie! More
by wanda.billips70
Employees Worked With
December 19, 2024
Mr. Sanchez was friendly, direct, and very knowledgeable during our time at the dealership. We appreciated his help during our visit and would definitely recommend to other people for future purchases! during our time at the dealership. We appreciated his help during our visit and would definitely recommend to other people for future purchases! More
by Neaven
December 19, 2024
Jesus Sanchez is greatly helpful and answered all my questions and got a great deal! Definitely recommend and continue to shop here! questions and got a great deal! Definitely recommend and continue to shop here! More
by phamhongvinh1997
Employees Worked With
December 18, 2024
Great assistance throught out the whole process. Made everything super easy. Jesus was super helpful. Made everything super easy. Jesus was super helpful. More
by rcseko90
Employees Worked With
December 18, 2024
Great service. The car is now ready for winter. We have been going to Arlington Heights Ford since 1997. The car is now ready for winter. We have been going to Arlington Heights Ford since 1997. More
by josephwfoss1209
Employees Worked With
