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Arlington Heights Ford
Arlington Heights, IL
5,444 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,444 reviews
February 03, 2026
Rich helped me get a used Bronco thank you a great process and friendly sales process process and friendly sales process More
by mmurrin1
February 03, 2026
LONNIE CATANESE WAS GREAT! 10/10 SUPER HELPFUL!!! Got the best car from him go to him for all your car needs!! 10/10 SUPER HELPFUL!!! Got the best car from him go to him for all your car needs!! More
by Violafigaro
Employees Worked With
Other Employees :
Mark Figaro
February 02, 2026
Purchased my new Ford Explorer from Lonnie Catanese at Arlington Hts Ford. Extremely professional service, product knowledge, would definitely recommend purchasing you or use vehicle from Arlington Height Arlington Hts Ford. Extremely professional service, product knowledge, would definitely recommend purchasing you or use vehicle from Arlington Heights Ford. Lonnie is very helpful helping out picking a right vehicle. Always offers complementary coffee and water. Highly recommended dealership make sure ask for Lonnie. More
by Paul
Employees Worked With
January 31, 2026
I was so nervous to buy my car and Steve made everything stress-free. He explained everything in terms I could understand and I walked out with exactly what I wanted!! Excellent customer service! stress-free. He explained everything in terms I could understand and I walked out with exactly what I wanted!! Excellent customer service! More
by K Commander
Employees Worked With
January 31, 2026
Sam is great . Listened to what I need and want in a car . Worked with me on a budget I had set . Professional. Not pushy like other salespeople does . Overall happ Listened to what I need and want in a car . Worked with me on a budget I had set . Professional. Not pushy like other salespeople does . Overall happy with the process . More
by Lauren K
Employees Worked With
January 31, 2026
We have been using Arlington Heights Ford since 2005 and have always been satisfied with both the sales and service dept. have always been satisfied with both the sales and service dept. More
by tjlock
Employees Worked With
January 30, 2026
Great dealership worked with me to get a great payment! I would recommended Jesus Sanchez if you’re looking for a great car! I would recommended Jesus Sanchez if you’re looking for a great car! More
by mtre2498
January 30, 2026
Jazmin was wonderful! Very patient! Made sure we found something we loved! Introduced us to the owner! Amazing people! Thank you for all the help! Left very happy in my ne Very patient! Made sure we found something we loved! Introduced us to the owner! Amazing people! Thank you for all the help! Left very happy in my new ride 💕 More
by Brenda Rubio
Employees Worked With
January 30, 2026
Second purchase from this dealership, always a pleasure to work with. Car was ready for pickup and as described. to work with. Car was ready for pickup and as described. More
by Cjstang1
