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Arlington Heights Ford
Arlington Heights, IL
5,520 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,520 reviews
March 24, 2026
Rich and Jose the manager helped me get a used f150 Thankyou I will refer customers Thankyou I will refer customers More
by mendozahijinio
March 24, 2026
J B was very proffesional and was very efficient in updating me on the status of my car repair. I was pleasantly surprised when my repair took only one hour when it was originally estimated to take up updating me on the status of my car repair. I was pleasantly surprised when my repair took only one hour when it was originally estimated to take up to three hours. Great job all around! More
by molson023
Employees Worked With
March 24, 2026
Very good service professional service good people good customer service great and very knowledgeable customer service customer service great and very knowledgeable customer service More
by fernando011878
Employees Worked With
March 20, 2026
Came in to see my family friend Elliot, and he helped me find exactly what I was looking for. I am in love with my new car! He made the entire process quick and easy, and made me feel even more confident in find exactly what I was looking for. I am in love with my new car! He made the entire process quick and easy, and made me feel even more confident in my choice! More
by Knox
March 20, 2026
Mr. Fox wae helpful and patient in the sales process. He answered our questions or got the information we needed from others. answered our questions or got the information we needed from others. More
by petervannes
March 18, 2026
I find your Service Advisor, J. B. Burzawa to be very knowledgeable in addressing my service needs. He was genuinely interested in taken care of my request and offered suggestions B. Burzawa to be very knowledgeable in addressing my service needs. He was genuinely interested in taken care of my request and offered suggestions Vic, who drove me home and picked me up when my car was ready,was very polite and interesting to talk with. The young lady who took my money, with a smile, was very good at what she does and very polite! Good Job Guys! More
by Donturner41
Employees Worked With
March 17, 2026
My sales pro Lonnie was very understanding about me wanting to shop around before settling on the Explorer, and worked to make sure that the process was as smooth and painless as possible. wanting to shop around before settling on the Explorer, and worked to make sure that the process was as smooth and painless as possible. More
by randall.larson
Employees Worked With
