Arlington Acura in Palatine

As usual, the staff at Arlington Acura were courteous and professional! My tires were replaced, the car washed and particular issues explained to me with no forced pressure. I recommend them highly! professional! My tires were replaced, the car washed and particular issues explained to me with no forced pressure. I recommend them highly! More

When Jeremy is my service advisor I know he will be honest about anything that does or doesn’t need to be done and he’ll help look for a cost effective way to do it. honest about anything that does or doesn’t need to be done and he’ll help look for a cost effective way to do it. More

Always great and they treat me well.Found the problem Always great and they treat me well. Found the problem and was able to fix it in a couple of hours They know there business Always great and they treat me well. Found the problem and was able to fix it in a couple of hours They know there business More

Service is very efficient from scheduling to the actual service. The car always gets washed after the service. Jeremy is a super nice service advisor service. The car always gets washed after the service. Jeremy is a super nice service advisor More

Great customer service. It is so nice to be greeted by name when they remember you and your family. Aamer and Jeremy are the best! name when they remember you and your family. Aamer and Jeremy are the best! More

Oil change - wait time 1.25min , too long for this type of service , coupons should be matched From other dealership, service suggestions should be explains during service not after of service , coupons should be matched From other dealership, service suggestions should be explains during service not after More

Outstanding effective service, everything explained and executed quickly, everyone was friendly and continuously helping. Fast, courteous, efficient, honest. Thank you to chase for going above and beyond m executed quickly, everyone was friendly and continuously helping. Fast, courteous, efficient, honest. Thank you to chase for going above and beyond my expectations! More

The service department guys are great. They take care of my 2006 TL. THis time I came in to have a tire looked at and get an oil change. Aamer noticed I was due for a minor maintenance and since the oil cha my 2006 TL. THis time I came in to have a tire looked at and get an oil change. Aamer noticed I was due for a minor maintenance and since the oil change was already part of that The maintenance was a good idea. I try to keep on top of the scheduled maintenance to keep my TL running great. More

Best customer in business! I have Ben coming here for years and can’t imagine going somewhere else. Thank you Aamer! Thank you everyone in service! years and can’t imagine going somewhere else. Thank you Aamer! Thank you everyone in service! More

Service is always great and excellent. Jeremy he did very good job.room was clean and people obeying social distancing. Any time i come for services it's always a great experience good job.room was clean and people obeying social distancing. Any time i come for services it's always a great experience More