Arlington Acura in Palatine

I bought my car at Arlington Acura and I’ve been getting my cars services done at Arlington since the beginning. Mark has always taken good care of me and my car. I like that he’s upfront about what is requ my cars services done at Arlington since the beginning. Mark has always taken good care of me and my car. I like that he’s upfront about what is required during each visit so there are no surprises. I have been happy with your entire Service team. I never feel pressured into anything. They help prioritize what needs to be done right away and what can wait. I appreciate the honesty and the great work. More

I travel from Rockford Illinois to Acura! Jeremy is a great knowledgeable guy! He always make sure I am happy with the service! I own a 2009 Acura TL and it runs great ! Thanks Jeremy for the good servic great knowledgeable guy! He always make sure I am happy with the service! I own a 2009 Acura TL and it runs great ! Thanks Jeremy for the good service that you provide for me! It’s worth the drive! More

Amer is fantastic. Very grateful to find a place where my cars are well cared for. Gene and Adrian are also wonderful. It's been a good experience working with everyone. cars are well cared for. Gene and Adrian are also wonderful. It's been a good experience working with everyone. More

I always have a positive experience with this service department! Thank you for the excellent customer service you consistently provide. I will definitely be back! department! Thank you for the excellent customer service you consistently provide. I will definitely be back! More

Those guys treat me my family every time I come in. It doesn’t matter who helps me they all say hi and talk to me. I love those guys. You get what you pay for and pay for what you get is so true here. E doesn’t matter who helps me they all say hi and talk to me. I love those guys. You get what you pay for and pay for what you get is so true here. Everything is always done perfectly. Thank you to omar and his entire team!! More

Mark was great. He kept me updated the whole time, was upfront about what was happening, and reimbursed me when something went wrong. 10/10 upfront about what was happening, and reimbursed me when something went wrong. 10/10 More

Arlington Heights Acura Service is: Always courteous, on-time and fair. I never have the feeling that they’re trying to “up-sell” service or parts that are not necessary. I highly recommend their Servi on-time and fair. I never have the feeling that they’re trying to “up-sell” service or parts that are not necessary. I highly recommend their Service Department More

Jeremy in the service department was very knowledgable and helpful with any questions regarding my car. He kept me updated on the status of my car throughout the day and helpful with any questions regarding my car. He kept me updated on the status of my car throughout the day More

Service reps are respectful and not pushy, blending the right level of information and recommendations. They are also very respectful of your time when scheduling appointments and service. right level of information and recommendations. They are also very respectful of your time when scheduling appointments and service. More

This is the second least reliable car we have ever owned--I honestly wish we had not purchased it. After having the vehicle serviced, and speaking with the service department a few times, the vehicle owned--I honestly wish we had not purchased it. After having the vehicle serviced, and speaking with the service department a few times, the vehicle continues to misfire at random. More