Arlington Acura in Palatine

This dealer in particular makes you feel welcomed, service is attentive as well as other departments. Prices are very competitive and their mechanics are very knowledgeable. service is attentive as well as other departments. Prices are very competitive and their mechanics are very knowledgeable. More

Jeremy and Omar kept me informed about the condition of my vehicle and updated me on the progress of the work. Work was done on a timely basis. Car was vacuumed and washed which is always a great touch. my vehicle and updated me on the progress of the work. Work was done on a timely basis. Car was vacuumed and washed which is always a great touch. Service was great More

Great customer service. No high pressure sales pitch. My son found a great car at a great price. I will continue to buy my vehicles through the Bob Rohrman dealerships. My son found a great car at a great price. I will continue to buy my vehicles through the Bob Rohrman dealerships. More

Mark in service kept me updated as to what was happening with my car. It was an easy process which was because of him. I was so happy to be working with Mark because I knew exactly what was going on with my with my car. It was an easy process which was because of him. I was so happy to be working with Mark because I knew exactly what was going on with my car. I definitely will be returning to this Acura dealership. More

I've two Acura RDXs (17 and 20) and I get both of them serviced at this dealership solely because of the professionalism demonstrated by Jeremy. Jeremy is helpful, courteous, understanding, friendly, kno serviced at this dealership solely because of the professionalism demonstrated by Jeremy. Jeremy is helpful, courteous, understanding, friendly, knowledgeable, and extremely honest & transparent. I've worked a couple of times with Mark as well, and I had the same experience. Both Jeremy and Mark makes vehicle maintenance an easy affair! More

Samuel Dibashi, the sales associate, was great to work with. Very friendly and did his best to answer all of our questions. No complaints there! 10/10 service. However, the price was steep for the qual with. Very friendly and did his best to answer all of our questions. No complaints there! 10/10 service. However, the price was steep for the quality of the car, especially considering the damage it had and the amount of miles. Even after finalizing the sale, we ended up having to wait another three hours in order to be seen by the financing department to actually buy it. Not worth it overall in my opinion. Should have shopped around more. More

Always impressed by the service. Jeremy is great to work with. That is all I intended to say but this survey is making me add more words. with. That is all I intended to say but this survey is making me add more words. More

Excellent service Mark was very efficient and Excellent service Mark was very efficient and communicated everything to me as the service progressed I also appreciated the loaner car Very good Excellent service Mark was very efficient and communicated everything to me as the service progressed I also appreciated the loaner car Very good service department More

An honest service consultant is a rare thing these days. But thanks to Chris, I know that I can count on being dealt a straight hand. But thanks to Chris, I know that I can count on being dealt a straight hand. More

I can’t believe you guys are making me write 25 words about this survey. Service was great! They even vacuumed and washed my car! Keep doing what you doing! That’s why I always come back for servicing on about this survey. Service was great! They even vacuumed and washed my car! Keep doing what you doing! That’s why I always come back for servicing on my car. Service department is the reason why I would buy my next car from your location. More