Arlington Acura in Palatine

I've two Acura RDXs (17 and 20) and I get both of them serviced at this dealership solely because of the professionalism demonstrated by Jeremy. Jeremy is helpful, courteous, understanding, friendly, kno serviced at this dealership solely because of the professionalism demonstrated by Jeremy. Jeremy is helpful, courteous, understanding, friendly, knowledgeable, and extremely honest & transparent. I've worked a couple of times with Mark as well, and I had the same experience. Both Jeremy and Mark makes vehicle maintenance an easy affair! More

Samuel Dibashi, the sales associate, was great to work with. Very friendly and did his best to answer all of our questions. No complaints there! 10/10 service. However, the price was steep for the qual with. Very friendly and did his best to answer all of our questions. No complaints there! 10/10 service. However, the price was steep for the quality of the car, especially considering the damage it had and the amount of miles. Even after finalizing the sale, we ended up having to wait another three hours in order to be seen by the financing department to actually buy it. Not worth it overall in my opinion. Should have shopped around more. More

Always impressed by the service. Jeremy is great to work with. That is all I intended to say but this survey is making me add more words. with. That is all I intended to say but this survey is making me add more words. More

Excellent service Mark was very efficient and Excellent service Mark was very efficient and communicated everything to me as the service progressed I also appreciated the loaner car Very good Excellent service Mark was very efficient and communicated everything to me as the service progressed I also appreciated the loaner car Very good service department More

An honest service consultant is a rare thing these days. But thanks to Chris, I know that I can count on being dealt a straight hand. But thanks to Chris, I know that I can count on being dealt a straight hand. More

I can’t believe you guys are making me write 25 words about this survey. Service was great! They even vacuumed and washed my car! Keep doing what you doing! That’s why I always come back for servicing on about this survey. Service was great! They even vacuumed and washed my car! Keep doing what you doing! That’s why I always come back for servicing on my car. Service department is the reason why I would buy my next car from your location. More

The service department is always the best. Jeremy went out of his way to assist me. Answered all my questions and everything done timely. Thank you. out of his way to assist me. Answered all my questions and everything done timely. Thank you. More

Aamer is the best and he deserves a promotion! He is always looking for what is best for the customer and very knowledgeable about MDX maintenance. always looking for what is best for the customer and very knowledgeable about MDX maintenance. More

Mark and the rest of the team are awesomeI’m very happy Mark and the rest of the team are awesome I’m very happy with your service at this dealership they are very knowledgeable I seem to always get the Mark and the rest of the team are awesome I’m very happy with your service at this dealership they are very knowledgeable I seem to always get the work done in a timely manner More

This dealership always goes above and beyond my expectations with service, friendliness, and availability. I would recommend this dealership to anyone even if they live out of the immediate area. J expectations with service, friendliness, and availability. I would recommend this dealership to anyone even if they live out of the immediate area. Jeremy Hardman is the absolute best! More